Unbelievable that you are trying to force Mascotte rolling papers into my online checkout cart. Actively promoting smoking is completely uncalled for. Honestly, the only reason I'm buying online in th... See more
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See what reviewers are saying
Recently been added to the patta gold access list! Cannot be happier, already getting some fire kicks. It feels so good to have one of your favorite brand that you consider so special making you... See more
Company replied
Patta are a legendary brand, they’re one of very few out there that genuinely put their supporters first above all. During the Chlorophyll launch my order was accidentally cancelled but when I got... See more
Company replied
Truly excellent customer service. Reached out before processing my order as they realised I would likely incur import fees with my Chlorophll AM1, just to make sure I still wanted them. Of... See more
Company replied
Company details
Written by the company
Patta was founded by Edson Sabajo and Guillaume ‘Gee’ Schmidt. Both were instrumental in the Dutch hip-hop and nightlife community in the 90’s and early 2000’s - Edson as a DJ and Gee as an MC and event host. The music minded pair also had a shared obsession with hunting internationally for sneakers and records. They soon found themselves funneling a steady supply of gear from their travels, back home to their community in Amsterdam, which grew naturally into a business partnership. Before they knew it, the demand started growing, and a cult favorite brand was born. Today, Patta is one of few internationally revered, black-owned streetwear brands and consists of a clothing line, Patta Soundsystem, Patta Running Team and, most recently, the Patta Foundation focusing on youth cultural education. The brand is named after a slang term for “shoe” - a nod to the founders’ Surinamese heritage. A creative family to the core, Patta encourages inspiring collaborations, cultural crossover, and unconventional forms.
Contact info
Zeedijk 68, 1012 BA, Amsterdam, Netherlands
- +31 20 3318571
- info@patta.nl
- patta.nl
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 24 hours
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The guys at patta are great
The guys at patta are great. I got a friendly email asking me if I needed assistance on anything, based on ordering through NL store whilst being in the UK. Super helpful.
Very quick response and helpful easy to…
Very quick response and helpful easy to navigate returns system
quick response time
quick response time, nice language and good problem solving

Reply from Patta
Quick assistance
I sent an email about an issue with a product I ordered. It was addressed and resolved on the same day.
Perfect
I placed an order without intention and the support was very attentive and canceled the order as quickly as possible

Reply from Patta
so fast response about asking
so fast response about asking!
and always cool stuffs for Patta lovers
thank you for being cool

Reply from Patta
Ofcaurse a higher up person contacted…
Ofcaurse a higher up person contacted me saying he would refund my item AND shipping… but once they got their item only the item payment was refunded.
This tells you everything you need to know.
This was the last time I bought PATTA.

Reply from Patta
LOBI PATTA <3
Been a client for a decade and still happy with Patta. Not only that the collections are beautiful and deep in terms of meaning, but also the client support is very responsive and flexible.

Reply from Patta
Five stars
Next to the always great products, also lightning fast and good support!

Reply from Patta
Great customer service
Top quality clothing and incredible customer service. Quick response and quick resolution.

Reply from Patta
Great customer service
Great customer service, with prompt response and resolution for the matter.

Reply from Patta
5* product & customer experience
As a recurrent customer, I can state not only the products are great, but the customer support is even better!

Reply from Patta
Helped me with a fitting solution
Helped me to find a fitting solution to my problem, the way how the handled my problem was really good

Reply from Patta
Patta is awesome!
Patta is awesome!
Patta crew is the best. Had an issue with my order and instead of ignoring me, they addressed it right away, provided me the resolution that I deserve and even came through with a discount code. Thanks for keeping me a happy camper! Nadim, you rock!
Terrible experience
Terrible experience. Lying about refounds and exchange.
They sold me wrong shoes size, went the next day and guess what ?? No more sizes.
Customers brings money to the business!

Reply from Patta
Bought a 2nd hand jacket and they…
Bought a 2nd hand jacket and they helped me authenticate it. Brilliant service from them can’t beat it.
Unacceptable!!
Unacceptable!!! I strongly advise against this site!! They canceled my order for no reason even though I was impatiently waiting for my pair, I'm so disappointed!!! Honestly don't order anything! The only goal was to have a discount to have my pair cheaper and to wear it like the rest of the collection but they canceled the order because of a code found on Twitter. Now I can't have these sneakers that I was waiting for to complete my collection, and all because of a promo code found on Twitter! I didn't buy them to resell unlike others and now they cancel my order!! I was just waiting to wear it! The code was found on twitter to have only -10%. I said the code was found on twitter !!

Reply from Patta
Thanks to Tomas and Christal I FINALLY…
Thanks to Tomas and Christal I FINALLY have my package! Topnotch customer service and quick helpful replies.
Fv*K UPS though!

Reply from Patta
I had an issue with a cancelled item
I had an issue with a cancelled item. They replaced it very quickly

Reply from Patta
Just mega
We love Patta materials so much, next to that Team Patta is very helpful. See you soon 🤝

Reply from Patta
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