I placed an order with Parts Big Boss and later cancelled it. A support ticket (#68006) was created to address the payment/refund, but despite multiple follow-ups, I have not received the payment or... See more
Company replied
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India's most authentic car spare parts portal. We aim to provide wide variety of car parts at the most reasonable prices. Your one stop shop for making car maintenance, a "Hassle Free Experience"
A10/14 Site-3 Meerut Road Industrial Area, 201003, Ghaziabad, India
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 39% of negative reviews
Typically takes over 1 month to reply
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Legal Action With Recovery Of Proceeding Funds,
Dear Saurav / Parts Big Boss,
After trying to connect with you through all channels listed on your website.
I'm formally writing this email to inform you about a legal action with Ghaziabad Police with regards to a well calibrated online fraud, Through a website called
" partsbigboss.in ", Run by you. I've had placed an order on your website about a Year ago, on 9/13/2025,
Order number - 100219747
PFB,
Attached Screenshot,
Please be informed that I've not received any communication over this or the dispute I raised over the above transaction.
Please consider this as formal notice before action, Request you to please reply to this email with a resolution within 48 hours, Either a full refund or the promised goods to be delivered within 5-10 working days as the promised date is well passed.
Failing to which shall result in a FIR with Ghaziabad Cyber And Police for negligence and fraud under section 420. I'm forced to tag CP as no action was taken by hierarchy officers.
Thanks & Regards,
Karan Balu Punekar,
I have ordered for MARUTI SUZUKI ALTO tail light (left). I paid amount when the payment has been over the pop up showed order number: 100234042. When I tried to track order it shows that "Order ID not found". Then I tried to call them the number given on website always says switched off. These people are fraudsters. I am going to file case in the consumer forum. Don't trust these frauds.
100234166 How much time required to part dispatch ?

Reply from Parts Big Boss
I have ordered from this website on 15 aug 2026 , the website states that it will be delivered in 5-7 days but even after 13 days I haven’t received the product and the website have not even updated so person can even track the product it shows that it hasn’t been dispatched yet and the customer care number is switched off and I have mailed them on 24 aug and also a reminder on 25 but no one responded, what to expect now
The product is a perfect fit and working properly
Dear all,
Does any have any contact number to contact parts big boss. I have ordered a car part and its taking forever, and website shows still processing. Tried to contact via email but no response. And the payment is already done. Is there any way to get refund.
Thank you
The supplier doesn't consider it necessary to update their tracking page. It always shows "Processing". When they issue a ticket on a complaint lodged, nothing happens and the status remains at "Processing'.
Got their phone number (88262266670) from a different site. They responded and assured me of their assistance. However their response quality is not up to the mark. Let me see what happens.
I shouldn't have paid in advance to such a supplier
I have ordered 2 items (side mirrors) from them almost a month back. Order no: 100232731. So far no updates. Its keeps showing as processing only. No ways to contact them or track the item. Even there is no option to cancel the order. Pathetic
Its been 4 days but no response from the party. The customer number is switched off . Am going to file a complaint against this party in consumer court for breaching of trust and for luring public money by creating fake profiles..

Reply from Parts Big Boss
This is purely a fraud website. Will collect advance money from you and then stop replying. I have also filed complaint against it on government cyber crime portal. And beleive me all other positive reviews are fake reviews.

Reply from Parts Big Boss
It has been several months since I ordered a car cover from Parts Big Boss on November 25, 2025, and the order is still 'under process.' Despite sharing my account details for a refund over a month ago as requested by customer support, I have still not received my money back. I need this resolved immediately."
Do not buy from these people. I made the payment and haven’t received any response since. Avoid this seller.
I ordered and they did not send me the part.

Reply from Parts Big Boss
This site shows that all spare parts you are looking for is available and is very tempting to place order.
You are taking a risk by ordering here. You may never get the item or get a refund. You will also never get any reply. Status will always show as processing. Never got the refund and it's almost one year and still showing as processing. I have let it go as a bad experience.
I got what I ordered.Everything perfect 👌
Very disappointed with PartsBigBoss. My order #100232383 was placed a week ago, and it is still showing “Processing” with no dispatch or delivery update. What’s even more frustrating is the complete lack of support from customer service—they have been unresponsive and provided no useful information. This has been a very poor shopping experience. I would not recommend buying from this company unless they improve their order processing and customer support.

Reply from Parts Big Boss
I placed an order on June 9 (Order ID: 100231153), and there has been no update since. I’ve tried reaching out via email and phone, but haven’t received any response. I made the full payment based on my previous positive experience with PartsBigBoss, but it now appears that the website may no longer be active.
Very good experience with parts big boss.mujhe meri swift ka gear sleeve kahi bhi nhi mil raha tha phir mne parts big boss se order kiya aur mujhe after a week mil gya thankyou so much.
On the date October 2nd 2025, I had remitted an amount of Rs. 3120/- for delivering 1 No. Silencer Assembly for my DATSUN READYGO car. They had assured to deliver this with in 12 days period. After expiring the committed date, they requested one more week's time for my enquiry.
Since then no response at all. Phone either switched off or no response. Send so many emails. Finally contacted their chief . He directed another person to collect my Bank Details for the refund. Nothing happened. Now I have to visit Gaziabad to get my refund. I fear they were employing some goons to handle me. It has happened in INDIA and is a shame for all Indians. Chandran from KERALA.

Reply from Parts Big Boss
Ordered on 06/06/2026 and paid in advance. Still no delivery, no tracking updates, and no response from customer support. Very disappointing experience. Buy at your own risk.
Company please change Fradu bigboss
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