Partonwheels Reviews 

238
•
TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 127 reviews, most reviewers were let down by their experience overall. Consumers frequently complained that their online purchases never arrived and requested money refunds were completely ignored after lengthy waiting periods filled with immense frustration. Individuals also mentioned struggling significantly to get reliable responses through available customer support channels regarding missing items, broken promises, and missing tracking updates. Some reviewers were happy with the physical products when shipments finally reached their final destination after exceptionally long periods of waiting. A few buyers noted that the spare vehicle parts they successfully received were completely genuine and of surprisingly good quality despite experiencing severe delivery delays.

What people talk about most

Order

Clients share profound dissatisfaction with the order process, frequently highlighting severe delivery... See more

Product

Reviewers highlight negative aspects of the product, reporting that paid items were not received or that... See more

Website

People report negative experiences with website due to widespread concerns about unreliable service and... See more

Refund

Customers had severe dissatisfaction and frustration regarding the refund process, experiencing prolonged... See more

Delivery service

Reviewers express deep frustration with the delivery service, noting that orders take months to arrive or are... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Very bad service..... Fraud hai...order ka refund ni kiya behanchod ne 2500 rs koi whtspp call contact nai hai order itni late aata sab se ghatya service koi v risk mat laina bhai chor hai chor online... See more

Rated 1 out of 5 stars

I had ordered a CDI unit from partonwheels.com. Despite waiting for over a month, the item was never delivered. I then requested cancellation of the order. However, the refund was unreasonably de... See more

Rated 1 out of 5 stars

⭐ 0 Star Bahut hi disappointing experience. 16 July ko ₹4,269 ka payment kiya tha (Order No. 522320), lekin itna time beet jaane ke baad bhi refund nahi mila. Refund ke liye baar-baar follow-u... See more


Company details


Contact info

1.5

Bad

TrustScore 1.5 out of 5

238 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.5

All reviews

(238)

117 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Order #378546 was placed on December 5

Order #378546 was placed on December 5, 2025 and is currently Cancel Request but refund Rs1709 not received.
Order #369599 was placed on November 18, 2025 product not received. No support for just random reply on Mails.
I suggest please don't place any order from the website.

15 December 2025
Unprompted review
Rated 2 out of 5 stars

It WAS good.. not now

It was a nice site for purchasing genuine parts. But nowadays it’s like a SCAM. I ordered and received more than 5 orders but now all of a sudden, they not responding to me, two orders are pending. I got a notification that I will get refund in 5-7 days, but it’s more than 30 days now.

8 December 2025
Unprompted review
Rated 1 out of 5 stars

"Edit: Order Received after 2 Months." They must be running a scam. Do not order from them.

"Edit: Received my order After 2 Whole MONTHS. So, not a scam but definitely not a quick service, and if they had any issues, they should communicate so with customers. "
They must be running a scam. take online payments and do not deliver part.
I ordered a part one month ago today, and it only says partly shipped in the order tracking. When contacted the support via email they say they are working on it, and it was 3 weeks ago, and they have stopped responding to mails completely. just read and do not reply. And they don't even allow creation of support ticket, it's only for show on the website.
Do not make the mistake to trust this website. If I do get my part I will try to update here, but don't think that will be happening.

6 December 2025
Unprompted review
Rated 1 out of 5 stars

Worst Customer support services they…

Worst Customer support services they are providing.I just need to return the product that I have received,But without customer support it's unable to make it.They provide fake contacts of the company which are non functional.

22 November 2025
Unprompted review
Rated 4 out of 5 stars

First i made my order then only i saw…

First i made my order then only i saw the reviews about the part on wheel on internet then i contacted them but no response so I messaged on WhatsApp they reply me on next day and they said they will ship the product with in 24 hour and they shipped and i received all the products Honestly they didn’t have proper response instantly but i my case the delivered all the products through amazon shipping i am super happy and 100% genuine one

8 November 2025
Unprompted review
Rated 1 out of 5 stars

This website is Scam - dont buy anything

Similar to other people experience, i am facing same issue, order placed on 06/10, delivery was promised on 12/13 october and status remains same, 'partially shipped"
i have all proof in email and has been requesting for refund of my money or delivery the requested item, since past two weeks.

i am also going for complain in consumer forum against this website, hope respected authorities carry out necessary action against this website and save people from this type of scam
i have all email followup and conversation with order history and delivery schedule

dont buy anything, this is scam !

15 October 2025
Unprompted review
Rated 1 out of 5 stars

ZMR Throttle Body

I had placed an order for Hero Honda Karizma ZMR Throttle Body on 24th of July 2025, but even after one month still there was no delivery of my order and when I started enquiring there was no reply on any of my emails. Then after that I raised a support ticket for which I got a reply that we are working on it but still no resolution and then one fine day they said there is problem with the order so we insist to cancel the order and then they cancelled my order and after cancellation they said they have initiated the refund and as usual normal thing I asked refund receipt number and again complete silence, it was like they started to ghost me with no reply even on support tickets. Then after one month again I got tired of their behaviour and raised ticket saying that you are committing fraud and I will file an FIR against you as I have proof that you have not initiated any refund as I have the recording with the bank executive from which I had made the payment, the bank executive confirmed in plain words that no refund is initiated. After this I found that they have blocked my access to their website for almost 24 hrs and deleted all my support ticket chats. But still I have ample proof against them and I am preparing a pretty good case against them. I had paid 15059rs to them and all that went in vain. These scammers have no remorse. Will definitely teach a lesson.

24 July 2025
Unprompted review
Rated 1 out of 5 stars

Bad Experience – Total Fraud by Partonwheels.com

I had ordered a CDI unit from partonwheels.com. Despite waiting for over a month, the item was never delivered. I then requested cancellation of the order.

However, the refund was unreasonably delayed for more than 60 days. It was processed only after I raised a transaction dispute with SBI and Razorpay.

Additionally, the company deleted my ticket history, apparently to prevent me from using it as proof in consumer court. This raises serious concerns about their business practices.

4 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look