Partonwheels Reviews 160

TrustScore 1.5 out of 5

1.5

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, frequently stating that products were not delivered or were only partially shipped, often after long delays. People also expressed dissatisfaction with the company's website, finding it unreliable and difficult to use, especially when trying to track orders or get support. Furthermore, consumers consistently highlighted a lack of response from the company, with calls and emails going unanswered, and many struggled to obtain refunds for undelivered items. However, some customers did acknowledge that the products, when eventually received, were genuine and of good quality. A few other people also felt that the company offered a wide range of products.

What people talk about most

Order

People report negative experiences with order fulfillment. Many customers state that after placing an order... See more

Product

Customers consistently note negative experiences with product. Many reviewers report not receiving ordered... See more

Website

Reviewers express strong dissatisfaction with the website, frequently calling it a "fraud website" and a... See more

Response time

Clients share negative opinions on response time, with many reporting a complete lack of communication after... See more

Refund

Reviewers highlight significant dissatisfaction with the refund process. Many customers report not receiving... See more

Based on these reviews

Rated 1 out of 5 stars

Be aware of this website. It appears to be a fake and fraudulent operation. They took my payment but never delivered the product. After multiple follow-ups, they claimed that a refund was ini... See more

Rated 2 out of 5 stars

It was a nice site for purchasing genuine parts. But nowadays it’s like a SCAM. I ordered and received more than 5 orders but now all of a sudden, they not responding to me, two orders are pending. I... See more

Rated 1 out of 5 stars

BEWARE FROM THIS FAKE WEBSITE ❗️❗️⚠️ I had ordered some spare parts for my bike from an online website called PartOnWheels, since they were not available in the local market. Even after 7 days of... See more

Rated 1 out of 5 stars

Bad experience with seller, Ordered bike part on website, prepaid only option available. Now created tickets and calls to support, but no response, looks fraud activity. website: partonwheels.com T... See more


1.5

Bad

TrustScore 1.5 out of 5

160 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

SCAM and FRAUD SITE

SCAM and FRAUD SITE - SCAM AND FRAUD SITE - SCAM AND FRAUD SITE.

Their whatsapp is engineered to say wait for 24 hours and then if you type further it will say 2 hours. And the next day it says 24 hours again.

Their whatsapp is a loop. I waited for 52 days but no delivery and gave up my Rs.2950/-

8 March 2026
Unprompted review
Rated 1 out of 5 stars

Fraud website

Do not order on Parts On Wheels. It is a fraud website for fishing money. They accept order, after payment item not deliver.They will not respond when contacting them.

20 March 2026
Unprompted review
Rated 1 out of 5 stars

PART ON WHEELS IS NOW FAKE COMPANY

PART ON WHEELS IS NOW FAKE COMPANY. I HAVE ORDERED CYLINDER BLOCK THEY SENT ME CHIMTA. AGAIN THEY DENIED TO AGREE THAT. EVEN THEY DID NOT REFUND MY MONEY AFTER SHOWING AND PROOVING THEY SENT WRONG MATERIAL. NOW THERE IS NO CUSTOMER SUPPORT. REQUST NOT TO PURCHASE ANYTHING FROM THEM. TOTALLY FAKE COMPANY. THANKS.

4 March 2026
Unprompted review
Rated 1 out of 5 stars

Initially they have dispatched the…

Initially they have dispatched the orders ontime. After some days, they are sending partial orders. My total 23 items pending for dispatch. Order value Rs 15000. Contact number also not working for Part on wheel.

1 March 2026
Unprompted review
Rated 1 out of 5 stars

Fraud people fake website

There is no number to contact them on whats no they are not responding 7 days sai jyada ho gye product order kre hua pr abhi tk koi update nhi hai na koi track id yai bhi ni pta ki product dispatch hua hai ya nhi fraud hai website pls do not order they are that people who take our harden money to run there homes fraud people fraud website google must ban there website no person take responsibility no number to contact or no one replay on mail as well more than 24hr i do mail to them but no respond fraud ban part on wheel

24 March 2026
Unprompted review
Rated 1 out of 5 stars

This website PART ON WHEEL is a fake…

This website PART ON WHEEL is a fake site,
ordered for 2 parts and received only one for which i paaid in full, i 've been trying to contact them through whatsapp, no response after multipke messages, Chat Support- +91-8062365021 (WhatsApp)*, not able to reach anyone there and the parcel was sent through Amazone shipping and no response from them either, these people are fraud and cheats. i will not recomend to anyone, guys be aware of this.

20 March 2026
Unprompted review
Rated 1 out of 5 stars

Product never arrived, No refund

I placed an order on 9th of Feb, the order received confirmation on the very next day. Today is 11th of March, the product has not been shipped.

I reached out to customer service thrice, the very first time they did respond. That's the all I got. Next time I requested to cancel and initiate a refund but I have not heard anything from them ever since.

19 February 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE FROM THIS FAKE WEBSITE ❗️❗️⚠️

BEWARE FROM THIS FAKE WEBSITE ❗️❗️⚠️

I had ordered some spare parts for my bike from an online website called PartOnWheels, since they were not available in the local market. Even after 7 days of placing the order, I did not receive any response from them. Later, after doing some research, I found out that thousands of people have been scammed by this site — they take money but never ship the products. I also checked YouTube and in the comments section many people have complained that even after 30–40 days, they neither received their products nor got any refund.
There is no authentic customer care number to contact them.

17 February 2026
Unprompted review
Rated 1 out of 5 stars

Totally fraud.

Totally fraud.. when 1st time I ordered Karizma ZMR panel they delivered within week but after few months i ordered 3500rs bike parts but they not delivered it's been 3 weeks ago.. order no 424218 424221 and 424294 only i recived a 195rs gasket.. piston set & rest expensive part they fail to deliver and the whatsapp no not respond.. never ever buy expensive parts .. we should stop buying from them it's the only we can do to teach them lesson

17 February 2026
Unprompted review
Rated 1 out of 5 stars

Do not order from this site. It is Scam site.

Do not order from this site. This is a scam site. They do not deliver your order or refund your money. No customer support. I have not received my order even after 15 days (Order #415643). No one has contacted me regarding the issue with my order. Do not waste your money by ordering from this site.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

Pathetic!!!!

Pathetic!!!!! Bad !!!!!! Worst !!!!! Poor !!!!!
Extremely unprofessional service. Order was delayed with no updates, and I received only one item without any explanation. When I followed up, I was given different excuses every time — first “part not available,” then “parcel wouldn’t fit,” which is completely false.
The moment I sent a strong email, they suddenly “found” the part and shipped it. This clearly shows misleading communication and poor management.
Would not recommend. Be ready to chase them for something you’ve already paid for.
Very poor management, execution, customer handlings . They should down if they are not able to deliver the products atleast people wouldn't get any false hope !!!!!!
Be Aware Guys !!

27 January 2026
Unprompted review
Rated 4 out of 5 stars

Poor communication.

I'm writing this review to highlight my mixed experience with Part on wheels. I placed two orders (#395991 & #395890) cost arround 2,610/- Apache RTR 160 4V parts and was initially worried as I wasn't getting any updates despite multiple attempts to contact the customer support team. My calls went unanswered, and my emails seemed to have fallen on deaf ears.

However, lot's of conversation on Mail because they are putting a wrong number on their side also not responding properly on Mail. At the end, one order was delivered on 16th Jan and the other on 21st Jan. I appreciate the team's effort in delivering the orders despite their poor communication.

That being said, I strongly urge part on wheels company to work on their customer support. It's crucial to respond to customers' queries and concerns in a timely manner. As a customer, it's frustrating to be left in the dark, especially when you've paid for a service.

Overall, I'd give 4/5 stars. The products were delivered, but the service fell short of expectations. Hopefully, they'll take these concerns seriously and improve.

Sarif Mallick
Ranchi, Jharkhand

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Fraud website – payment taken but product never delivered. Be aware of this website

Be aware of this website. It appears to be a fake and fraudulent operation.

They took my payment but never delivered the product.
After multiple follow-ups, they claimed that a refund was initiated, but no amount has been credited till now.
They also failed to provide any valid refund reference or UTR number.

This is a complete scam experience.
I strongly advise everyone not to make any payment on this website.
Save your money and avoid this platform.

19 December 2025
Unprompted review

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