I got an academic planner last year from papier and loved that it was small and that it was spiral bound. Both reasons why i reordered this year. I was disappointed to see they have changed the size o... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The recipe journal turned out very pretty, and the custom photos I added are great quality! I am only giving it 4 stars because it only has sections for breakfast/lunch/dinner/treats but I wish there... See more
Company replied
Unfortunately I didn’t see there was some way of changing the size of the text. So the text appears very large on the notepaper. Perhaps you could make the option to change text size more obvious? Ot... See more
Company replied
I love my daily planner. It's my second year purchasing it. Personalizing it is an added extra. My only complaint is that I wish they would make it as a spiral. I LOVE the planner layout but a spiral... See more
Company replied
Company details
About Papier
Written by the company
Since 2015, we've created stationery that feeds curiosity and contemplation. In every piece of Papier is the promise of what's to come, the endless possibilities of a blank page.
We're an emporium of eclectic designs, curated for you to make wondrously your own. Each and every one can be personalised so it means more, alive in the hands of its maker. A one-off piece of stationery that's as individual as the thoughts, feelings and dreams you'll place on the page.
Alongside our in-house collections, we collaborate with bright, upcoming artists, iconic brands and exciting fashion labels. They're all fellow paper people whose varied creative talents bring a magical touch to our stationery.
Contact info
London, United Kingdom
- support@papier.com
- papier.com
4.0
Great
13K reviews
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Beautiful
Beautiful products. Fast shipment nice packaging. My bf loved his gift as well.
24 September 2026
Reply from Papier
We appreciate your wonderful feedback and are so pleased you enjoyed your experience with us.
- Customer Service Team @ Papier ✍️
Excellent quality & customer service
24 September 2026
Reply from Papier
We appreciate your wonderful feedback and are so pleased you enjoyed your experience with us.
- Customer Service Team @ Papier ✍️
Customization was Great
I liked being able to customize the planner and the website made it extremely easy to go through the process.
9 September 2026
Reply from Papier
We appreciate your wonderful feedback and are so pleased you enjoyed your experience with us.
- Customer Service Team @ Papier ✍️
Papier makes customization easy, afforadable, & beautiful!
Papier makes customization easy and affordable-an increasingly rare feature of companies servicing the stationery market. I hope they continue to value human-made customization and design!
24 September 2026
Reply from Papier
We appreciate your wonderful feedback and are so pleased you enjoyed your experience with us.
- Customer Service Team @ Papier ✍️
A really easy process to design a…
A really easy process to design a personalised recipe book for my daughter as a stocking filler for Christmas! The book came beautifully packaged and presented and I know she will love it! :)
23 September 2026
Reply from Papier
We appreciate your wonderful feedback and are so pleased you enjoyed your experience with us.
- Customer Service Team @ Papier ✍️
Great quality
I love the quality of the planner that I purchased, in addition to the pencil case and stamps. I will very likely purchase more for myself and as gifts.
10 September 2026
Reply from Papier
We appreciate your wonderful feedback and are so pleased you enjoyed your experience with us.
- Customer Service Team @ Papier ✍️
Reply from Papier
We appreciate your wonderful feedback and are so pleased you enjoyed your experience with us.
- Customer Service Team @ Papier ✍️
I liked the planner but the order of…
I liked the planner but the order of the pages was really weird, why is it broken out into the style not by the month...
10 September 2026
Reply from Papier
We appreciate you letting us know about your experience. Your feedback is important to us! If there's anything more we can do to help, please do feel free to contact support@papier.com. Apologies for the disappointment!
- Customer Service Team @ Papier ✍️
The signs for my wedding arrived way…
The signs for my wedding arrived way later than described and after the wedding all together. An unfortunate waste of $500.
10 September 2026
Reply from Papier
Hi Jade,
We're very sorry to hear about your experience. Please contact us at support@papier.com so we can look into this further and assist you.
- Customer Service Team @ Papier ✍️
Well made and made to order
24 September 2026
Reply from Papier
We appreciate your wonderful feedback and are so pleased you enjoyed your experience with us.
- Customer Service Team @ Papier ✍️
Delivery- item still hasn’t been…
Delivery- item still hasn’t been delivered and with very little communication
24 September 2026
Reply from Papier
Thank you for leaving us your review! I can see that your order should be with you today via EVRI. Please do reach out to us at support@papier.com if there is anything else we can assist with.
- Customer Service Team @ Papier ✍️
Great quality and looks amazing!!
24 September 2026
Reply from Papier
Thank you so much for your kind words, we really appreciate it!
- Customer Service Team @ Papier ✍️
No complaints
No complaints, order was received earlier than expected and I get let me know.
10 September 2026
Reply from Papier
Thank you so much for your kind words, we really appreciate it!
- Customer Service Team @ Papier ✍️
Love papier
Great diary’s and quality have bought notebooks and diary’s for the past few years personalised and quick delivery
9 September 2026
Reply from Papier
We're delighted to receive your 5-star rating! Thank you for taking the time to share your experience with us.
- Customer Service Team @ Papier ✍️
Reply from Papier
We're delighted to receive your 5-star rating! Thank you for taking the time to share your experience with us.
- Customer Service Team @ Papier ✍️
Reply from Papier
We're delighted to receive your 5-star rating! Thank you for taking the time to share your experience with us.
- Customer Service Team @ Papier ✍️
Reply from Papier
Thank you for choosing us and for leaving such a positive review! We look forward to serving you again in the future.
- Customer Service Team @ Papier ✍️
When’s things aren’t quite right but after sales service is exemplary
What’s important when dealing with a retailer is how they manage things when things don’t quite go to plan. So impressed with Papier when a personalised item wasn’t quite right and the wrong type of planner was sent. I’d ordered a productivity planner with personalisation and instead a notebook (personalised) had arrived. The team promptly ordered me the right item, escalated the delivery time and also partially refunded my order value and all without quibble. What an amazing company. I love the quality products and the service is well…simply exemplary! I’d never go anywhere else for my journals, planners and notebooks
23 September 2026
Reply from Papier
Thank you for choosing us and for leaving such a positive review! We look forward to serving you again in the future.
- Customer Service Team @ Papier ✍️
Colour
The planner looked a different colour on the website to when it arrived. I was disappointed by this. However the quality is good.
23 September 2026
Reply from Papier
Thanks for your review!
There may be a slight variation in colour and tone within each print run which we sadly cannot control. This does mean there is no guarantee that a replacement would be any different. Sorry for the disappointment!
Do reach out to us at support@papier.com if we can further assist you.
- Customer Service Team @ Papier ✍️
Absolutely brilliant cover designs
Absolutely brilliant cover designs ! Amazing quality, usually buy one for myself and one for my daughter each year. So glad I found these ones.
23 September 2026
Reply from Papier
Thank you for choosing us and for leaving such a positive review! We look forward to serving you again in the future.
- Customer Service Team @ Papier ✍️
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