I got an academic planner last year from papier and loved that it was small and that it was spiral bound. Both reasons why i reordered this year. I was disappointed to see they have changed the size o... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The recipe journal turned out very pretty, and the custom photos I added are great quality! I am only giving it 4 stars because it only has sections for breakfast/lunch/dinner/treats but I wish there... See more
Company replied
Unfortunately I didn’t see there was some way of changing the size of the text. So the text appears very large on the notepaper. Perhaps you could make the option to change text size more obvious? Ot... See more
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I love my daily planner. It's my second year purchasing it. Personalizing it is an added extra. My only complaint is that I wish they would make it as a spiral. I LOVE the planner layout but a spiral... See more
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Company details
About Papier
Written by the company
Since 2015, we've created stationery that feeds curiosity and contemplation. In every piece of Papier is the promise of what's to come, the endless possibilities of a blank page.
We're an emporium of eclectic designs, curated for you to make wondrously your own. Each and every one can be personalised so it means more, alive in the hands of its maker. A one-off piece of stationery that's as individual as the thoughts, feelings and dreams you'll place on the page.
Alongside our in-house collections, we collaborate with bright, upcoming artists, iconic brands and exciting fashion labels. They're all fellow paper people whose varied creative talents bring a magical touch to our stationery.
Contact info
London, United Kingdom
- support@papier.com
- papier.com
4.0
Great
13K reviews
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Reply from Papier
Thank you for leaving us your review, I am so sorry to hear this! I can see you were in touch to amend your delivery address and successfully did that for you. Do reach out if we can assist you any further.
- Customer Service Team @ Papier ✍️
Reply from Papier
Thank you so much for leaving us your review, we really appreciate it!
- Customer Service Team @ Papier ✍️
shipping time & packing are excellent
25 September 2026
Reply from Papier
Thank you so much for leaving us your review, we really appreciate it!
- Customer Service Team @ Papier ✍️
The back cover of my planner broke off…
The back cover of my planner broke off the next day after I received it which was very disappointing as I spent so much on the planner.
9 September 2026
Reply from Papier
Thank you for leaving us your review. We're disappointed to hear your experience was not a positive one.
Please kindly reach out to us at support@papier.com with any supporting images of your order and we will be happy to assist you with next steps.
- Customer Service Team @ Papier ✍️
Reply from Papier
Hi Lexa,
Thank you so much for leaving us your feedback! We are always working to improve our services and your feedback is incredibly valuable.
- Customer Service Team @ Papier ✍️
Reply from Papier
We really appreciate your kind words! Thank you so much, we look forward to welcoming you back 🙂
- Customer Service Team @ Papier ✍️
Beautiful products
Beautiful products, beautiful packaging, quick ship for a customized item!
25 September 2026
Reply from Papier
We really appreciate your kind words! Thank you so much, we look forward to welcoming you back 🙂
- Customer Service Team @ Papier ✍️
Beautiful, Affordable, Functional
Beautiful, affordable, functional. This is my second Papier journal--the first one is filling up fast. I love the quality of the paper (doesn't bleed through with gel ink), and the sturdiness of the hardcover journal. This one travels everywhere and protects my words.
25 September 2026
Reply from Papier
We really appreciate your kind words! Thank you so much, we look forward to welcoming you back 🙂
- Customer Service Team @ Papier ✍️
Quality products at attractive prices
Quality products at attractive prices, and a super customer service experience.
14 September 2026
Reply from Papier
We really appreciate your kind words! Thank you so much, we look forward to welcoming you back 🙂
- Customer Service Team @ Papier ✍️
I ordered a custom book for my…
I ordered a custom book for my boyfriend and I’s anniversary and it looks great! Came super fast and every picture is clear.
25 September 2026
Reply from Papier
Thank you so much for your review, we really appreciate it!
- Customer Service Team @ Papier ✍️
photo album
i love this company, this time i decided to make a small photo album for my wedding anniversary and when i got it i realized that the paper was more like a book type paper than an actual photo paper, thats fine, i liked it anyways, even though i think the quality of the image was a little compromise, but something i didnt enjoy was finding the gift box that i pursched with it damaged in two corners, and also when i opened the first page i saw some paper broken residue paper on the inside edge, the job wasnt cleam, just a little disappointed because it was a gift.
16 September 2026
Reply from Papier
Hi Genesis,
Thank you for leaving us your review. We are so sorry to hear that your item arrived damaged!
Please kindly reach out to us at support@papier.com with any supporting images of your order and we will be happy to assist you with next steps.
- Customer Service Team @ Papier ✍️
the best experience to create a…
the best experience to create a photobook, the site is very useful, in particular seeing wich photo is in wich page
11 September 2026
Reply from Papier
Thank you so much for your review, we really appreciate it!
- Customer Service Team @ Papier ✍️
Fabulous product
Fabulous product and the customer service was really helpful! Will definitely use this company again - highly recommended.
11 September 2026
Reply from Papier
Thank you so much for your review, we really appreciate it!
- Customer Service Team @ Papier ✍️
not as sturdy as hoped
i like the layout but cover thin and flimsy so not such value for money i think i could have bought better for the price i also ordered a pen which was only 310 i think but not a smooth write overall disappointing looks really good but not as good in reality. lovey chose of designs though
25 September 2026
Reply from Papier
Hi Traci,
We're sorry to hear that your experience did not fully meet your expectations. Thank you for sharing your feedback. If there's anything we can do to assist further, please contact us at support@papier.com
- Customer Service Team @ Papier ✍️
I didn’t receive my book photos.
21 September 2026
Reply from Papier
Hi Erika,
We're very sorry to hear about your experience. Please contact us at support@papier.com so we can look into this further and assist you.
- Customer Service Team @ Papier ✍️
Beautiful
Beautiful products. Fast shipment nice packaging. My bf loved his gift as well.
24 September 2026
Reply from Papier
We appreciate your wonderful feedback and are so pleased you enjoyed your experience with us.
- Customer Service Team @ Papier ✍️
Excellent quality & customer service
24 September 2026
Reply from Papier
We appreciate your wonderful feedback and are so pleased you enjoyed your experience with us.
- Customer Service Team @ Papier ✍️
Customization was Great
I liked being able to customize the planner and the website made it extremely easy to go through the process.
9 September 2026
Reply from Papier
We appreciate your wonderful feedback and are so pleased you enjoyed your experience with us.
- Customer Service Team @ Papier ✍️
Papier makes customization easy, afforadable, & beautiful!
Papier makes customization easy and affordable-an increasingly rare feature of companies servicing the stationery market. I hope they continue to value human-made customization and design!
24 September 2026
Reply from Papier
We appreciate your wonderful feedback and are so pleased you enjoyed your experience with us.
- Customer Service Team @ Papier ✍️
A really easy process to design a…
A really easy process to design a personalised recipe book for my daughter as a stocking filler for Christmas! The book came beautifully packaged and presented and I know she will love it! :)
23 September 2026
Reply from Papier
We appreciate your wonderful feedback and are so pleased you enjoyed your experience with us.
- Customer Service Team @ Papier ✍️
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