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Paint Monster Reviews 

216
•
TrustScore 4.5 out of 5

4.5

Paint Store
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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift and prompt delivery service, often highlighting next-day arrivals and efficient supply of goods. Many people also appreciate the product quality, noting the availability of specific paints, consistent color matching, and accurate descriptions. Reviewers frequently mention the competitive and reasonable pricing, along with helpful staff and good communication. However, some people were dissatisfied with delivery times, experiencing orders taking longer than expected to ship or issues with dispatch.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick, efficient, and... See more

Product

People report positive experiences with the product, often highlighting the quick and efficient supply of... See more

Price

Customers had positive experiences with price, consistently finding products to be well-priced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a slight problem with the paint but the matter was sorted very quickly and a delivery was made the next day. Really great customer support. Would definitely use them again. Thank you.

Rated 5 out of 5 stars

Always do there best to get you the right paint on time at a competitive price. I have purchased many tins of Teknos over the past few months and they always arrive on time and of a consistent colour... See more

Rated 5 out of 5 stars

Able to obtain difficult to find specific paint in small quantity as required. Decent price, swift delivery, really pleased!

Rated 5 out of 5 stars

Encountered a problem with the website when ordering, telephoned and problem was resolved promptly. Order delivered quickly. Blackfriars paint was very competitively priced. Would definitely purchase... See more

Company details

  1. Paint Store

Written by the company

The Paint Monster Team have been trading for over 50 years, we deliver a wide range of painting and decorating supplies to trade and DIY customers. Paint Monster continues to grow, with Industrial wood and metal finishing products across the North of England. Many of the leading brands we stock and supply include: Teknos, Owatrol, Treatex, Fiddes, Johnstone’s and Leyland Paint… too many to mention them all!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

216 reviews

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4.5

All reviews

(216)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service!

rapid delivery, range of stock available, really good value, high quality products. Only room for improvement is on the search function on the website it auto fills and won't search for what you want... making finding product a little challenging

25 November 2024
Rated 5 out of 5 stars

Scot, Teknos varnish



Scot, 

Thanks for your excellent help and service with my order of teknos 2600/21,mat varnish which I ordered on Thursday by phone. 

Fedex delivered this next day by around 10.30 and I had a coat on my garage door by lunchtime. Your service is second to none and reminds me of what used to be the norm. I do hope you're business has the success it deserves and I will certainly return when I have need of your help. 

Best wishes, Ray Walker. 

Sent from my Galaxy

31 October 2024
Rated 5 out of 5 stars

Well 13 days on

Well 13 days on, unlucky for some but not me. Paint finally arrived. Although the delivery time impacted my schedule, Charlotte did her utmost to sort things out. It looks like numerous, unlucky events caused the delay, I know these things happen sometimes to the frustration of everyone. But as the saying goes ' The book stops here'.

10 September 2024
Unprompted review

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