Pagewings Reviews 303

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 285 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the quality of the products, describing items like sweaters and sweatshirts as well-made, durable, and comfortable, often exceeding expectations. People appreciate the variety of designs and options available, finding unique items that are exactly as advertised. The ordering process is generally easy, and many consumers praise the communication regarding their orders and the overall smooth experience. However, some reviewers were not happy with the delivery times, noting that items took longer to arrive than expected, and some experienced issues with tracking updates. Additionally, a number of people found the sizing to be inconsistent or run large, leading to items not fitting as anticipated, and a few mentioned the material quality was not always as high as expected.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the good quality fabric, bright... See more

Quality

Consumers find quality to be positive, with many reviewers loving the designs and the overall good quality of... See more

Delivery service

People report ambiguous experiences with delivery service, with many consumers expressing satisfaction with... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing satisfaction with the... See more

Website

Users describe ambiguous interactions with the website, with some customers expressing satisfaction with its... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shopping with Pagewings wasn't bad. Shipping seemed awfully slow, But at least they didn't bombard me with marketing email while waiting for the package, as too many online retailers do. The sweater i... See more

Company replied

Rated 4 out of 5 stars

The item was fabulous....when it finally arrived! I purchased from what I was led to believe was a UK site so was frustrated to find the shipping information stated it was coming from china! Had I bee... See more

Company replied

Rated 4 out of 5 stars

I bought a sweatshirt that said, I require books for my husband as a Christmas gift. He loves it and wears it quite often. The fabric of the sweatshirt is of good quality. The only negative was that I... See more

Company replied

Rated 4 out of 5 stars

All of the clothes I received are great, I had a really hard time choosing because there were so many amazing options, but I got stuff for myself and three of my kids and everybody loved their shirts.... See more

Company replied


Company details

Written by the company

Welcome to Pagewings! In the hustle and bustle of everyday life, finding a peaceful haven is a precious gift for every book lover. "Pagewings" was born out of this desire - to let stories not just sit on shelves but fly alongside their readers. We believe that each book opens doors to new worlds, carrying its own unique hues and warmth. That's why at Pagewings, we're dedicated to transforming these touching moments from literature into wearable art through our meticulously crafted and creative prints. Whether it's iconic characters from classic literature or fantastical scenes from contemporary novels, you'll find them brought to life in our collection. Wearing Pagewings is more than just making a fashion statement; it's proudly declaring, "I am a reader." Most importantly, it serves as a bridge connecting kindred spirits, allowing you to meet like-minded friends anywhere. Let's spread our wings together and explore endless possibilities!


Contact info

4.0

Great

TrustScore 4 out of 5

303 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Delivery.

Slow delivery with issues. Good, but not great quality. I couldn’t cancel my order even when it was sitting in “processing” for 10 days (not yet shipped). I would consider ordering from them again only if willing to wait one month to receive.

Long story short, I ordered Ugly Christmas sweaters during their highly advertised Cyber Monday deal and it took until 12-23 to deliver, one day past their rather long maximum processing/shipping time.

Also know that their 3rd party delivery and tracking companies were really frustrating. Tracking was through 17Track; my package said it was delivered, but it wasn’t. 17Track doesn’t have any customer service, only a link to the website of a logistics company. Searching their website and emailing them sent back a different tracking number for SpeedX shipping. Their site didn’t offer additional info until I finally noticed their rather small and inconspicuous AI chat bot icon, typed in the tracking number and FINALLY got photos/proof of delivery. It was delivered to my neighbors back door, who had been OOT. This whole process took me two days, 3 customer service emails to 3 different companies, during Christmas, to figure out.

Product quality is good (no loose strings or odd cuts/curves/etc, very soft). The graphic has a weathered/scan-line look. However, know that the material is somewhat thin, like a single-layer sweatshirt (not warm enough for my wife).I’m happy with mine after all the delivery issues, but my wife is disappointed.

13 December 2025
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer,
We sincerely apologize for the delay, communication breakdown, and the stress this has caused you—especially after carefully placing your order during Black Friday and expecting timely delivery.

To resolve this issue immediately and transparently:

Please send your order number to customer@pagewings.com.

Upon receiving your order number, we will immediately confirm whether your order has been shipped.

If shipped, we will provide a valid tracking number; if not, we will inform you honestly.

We promise to resolve this issue properly before you need to escalate your complaint further.
Best regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

The item arrived promptly and exactly…

The item arrived promptly and exactly as described.

8 December 2025
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer,
Thank you so much for your feedback! We're delighted to hear that your item arrived promptly and matched the description perfectly.
If you ever need anything in the future, don’t hesitate to reach out. Wishing you a wonderful day—and happy holidays if you're celebrating!
Warm regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

Nicer shirts

Great Designs, easy ordering process and fast shipping

2 December 2025
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer,
Thank you so much for your kind words! We're thrilled to hear you loved the designs, found ordering easy, and received your items quickly.
We truly appreciate your support—and hope you’ll shop with us again soon! Wishing you a wonderful day (and happy holidays if you're celebrating)!
Warm regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

Great designs at a good price

Great designs at a good price. Shipping was fast and I actually received my shirt much faster than I was expecting. It looks great and is well made. Customer service was also very helpful and friendly when I had a question. Everything you want in an online retailer.

10 December 2025
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer,
Thank you so much for your wonderful review!
We’re absolutely delighted to hear that you loved the design, quality, and price—and that your shirt arrived even faster than expected! It’s also great to know our customer service team was able to assist you in a helpful and friendly way.
Feedback like yours truly means the world to us. Thanks for trusting us with your order, and we hope to serve you again soon!
Wishing you all the best—and happy holidays if you're celebrating!
Warm regards,
Pagewings Customer Service Team

Rated 1 out of 5 stars

No communication on order

Website says 5-8 days to process order. I've received an email saying my order was in processing 9 days ago and no further communication. I can understand if things were delayed but instead of telling me about great deals, I would like some information on the status of my order and if it will be to me in time for Christmas.

10 December 2025
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer,
We sincerely apologize for the slow update on your order status, especially with Christmas approaching. Receiving promotional emails while waiting for crucial shipping information is undoubtedly frustrating.
We have sent you an email containing your order status. Please check your inbox.
You deserve honest and timely communication, not silent sales pitches. Thank you for giving us one last chance to rectify this shortcoming.
Warm regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

Great stocking stuffers

Great stocking stuffers, very unique stuff well made and fast shipping

8 December 2025
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer,
Thank you so much for your wonderful review! We're delighted to hear that your stocking stuffers arrived quickly, were well made, and added that special, unique touch to your holiday gifts.
It means a lot to our team—and we’re already looking forward to serving you again soon! Wishing you a joyful holiday season!
Warm regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

Just received my sweater

Just received my sweater! Exactly as advertised and the xl fits perfectly (5'10, long sleeves are great for tall people)
It did get lost in the logistics warehouse for a while so the delivery took longer than expected. But it is holiday season and support on the issue was easy to reach and was very helpful. Would definitely order again

5 December 2025
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer,
That’s fantastic—thank you so much for your kind and thoughtful review!
We’re so glad your sweater arrived exactly as advertised, with the XL fitting perfectly and those long sleeves hitting just right for your height (we know how rare that can be!).
And thank you for your patience while it was briefly delayed in the logistics warehouse—especially during the busy holiday season. We truly appreciate you noticing and mentioning our support team’s responsiveness; that means a lot to us.
We’d be honored to make your next order too. Happy holidays—and thanks again!
Warm regards,
Pagewings Customer Service Team

Rated 1 out of 5 stars

I have not received my package

I have not received my package. Order place 11/13/25. Nor did I ever receive any tracking information. I would like a follow up from the company.

13 November 2025
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer ,
Thank you for contacting us. We sincerely apologize for any concerns or inconvenience caused by your order placed on November 13, 2025.
Your order has now been shipped, and complete shipping and tracking information has been sent to your email address.
You deserved better. Thank you for speaking up.
Warm regards,
Pagewings Customer Service Team

Rated 1 out of 5 stars

Item ordered 3 weeks ago and it has…

Item ordered 3 weeks ago and it has still not even been shipped.
Edit: asked for a refund as item had not been shipped, then as soon as I posted on here I had an email saying it was shipped. Still yet to receive item.

4 December 2025
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer ,
We are very sorry that your order has not shipped after three weeks – this is far beyond our expectations, and we understand your frustration.

To resolve this issue as quickly as possible, please send your order number to our customer service team: customer@pagewings.com. Once we receive your order number, we will:
confirm whether your order has been shipped (provide tracking information)

You don't need to wait any longer. We are ready to take immediate action upon receiving your message.
Warm regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

Great communication and fast shipping!

I ordered a sweatshirt for my sister for Christmas and just to check in on shipping I got in contact with Miles and they kindly were super fast with getting me my shipping info and making sure it got me! They were so friendly as well!!
The sweatshirt design is adorable and the fabric is great for a throw on sweatshirt!

Excited to give this to my sister! Thanks again! :)

3 December 2025
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer ,
That’s so wonderful to hear—thank you for your kind words!
We’re thrilled that Miles was able to help you quickly and that your sweatshirt arrived in time for Christmas. Knowing the design is adorable and the fabric is cozy makes our day!
Your sister is lucky to have someone so thoughtful—and we’re honored to be part of your gift.
Wishing you both a joyful holiday season!
Warm regards,
Pagewings Customer Service Team

Rated 4 out of 5 stars

Not knit

Not knit, but really soft and love the fit. Will buy from them again.

2 December 2025
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer ,
So glad you love the softness and fit—even if it’s not knit! Thanks for the kind words, and we’d be happy to have you back anytime.
Warm regards,
Pagewings Customer Service Team

Rated 2 out of 5 stars

Disappointing

T-shirt received was not the one expected (two grey options available and not clear which is which when selecting on product listing). I still liked it well enough so decided not to faff around returning and exchanging, but after one cold wash the design has all but disappeared. Overall disappointing.

17 November 2025
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer ,
We're sorry this T-shirt wasn't durable. You're absolutely right: product images should clearly distinguish similar styles.
Thank you for your honest feedback; we'll pass your comments on to the design and product teams to improve product clarity and quality.
If you'd like to provide your order number and a photo of the product you received to our customer service email: customer@pagewings.com, we'll check and resolve the issue.
Warm regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

Very nice pullover

Very nice pullover. Soft fabric. Looks just like the advert.

Fits as expected too. Very pleased with my experience and will buy from them again.

20 November 2025
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer ,
That’s fantastic to hear—thank you!
We’re so glad your pullover arrived soft, true to the photos, and with the perfect fit. It’s always our goal to deliver exactly what you see (and hope for!)—so your happy experience means a lot.
Thanks for trusting us, and we can’t wait to welcome you back for your next order!
Warm regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

LOVE the badass-yet-intellectual design…

LOVE the badass-yet-intellectual design and great-quality shirt. Next time I'm at the local Carnegie, I will proudly display, thanks!

7 November 2025
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer ,
That’s absolutely fantastic—thank you!
We’re so glad you love the badass-yet-intellectual vibe (one of our favorite combos!) and that the shirt feels as good as it looks. Wearing it at your local Carnegie? Perfect. We can already picture the curious glances and brilliant conversations starting!
Thanks for supporting us—and for repping the design with pride. We’re honored!
Warm regards,
Pagewings Customer Service Team

Rated 4 out of 5 stars

Great product

Great product

14 November 2025
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer ,
Thank you so much for your kind words!
We’re so glad you’re happy with your order. If you ever need anything—whether it’s help with a new design, sizing advice, or just want to share how your product’s holding up—we’re always here for you.
Thanks for supporting us!
Warm regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

Great product

Great product, quick delivery!

24 November 2025
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer ,
Thank you so much!
We’re thrilled you loved your product and that it arrived quickly—just the way it should be! Thanks for your support, and enjoy every moment with your new favorite item!
Warm regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

Excellent!!

Fast delivery, great quality items. Very happy.

19 November 2025
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer ,
Thank you so much!
We’re so glad your order arrived quickly and that you’re happy with the quality—that’s exactly what we strive for!
Thanks for your support, and enjoy your purchase!
Warm regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

Great product

I was a bit leery about using a new site, but mt t-shirt was exactly as described - even a little nicer than I anticipated- and shipped quickly.

4 November 2025
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer ,
Thank you so much for giving us a chance—and for your wonderful feedback!
We completely understand being cautious with a new site (it’s smart shopping!), and we’re absolutely thrilled that your T-shirt not only met but exceeded your expectations. That means the world to our small team!
Fast shipping + quality you can trust = our goal every time. We’re so glad we could deliver on both.
Thanks again for your support—you’ve made our day!
Warm regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

Cool website, easy to navigate

Cool website, easy to navigate, checkout process was simple and quick! Creative and fun prints on quality material. I bought these t shirts for my wife's birthday and she loves them! Thank you

1 November 2025
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer ,
Thank you so much for your wonderful message—and happy (belated) birthday to your wife!
We’re absolutely delighted to hear that you found our website easy to use, the checkout seamless, and—most importantly—that your wife loves her birthday tees! Knowing our creative prints are made on quality material that brings joy is exactly why we do what we do.
Thanks for choosing us for such a special gift. Wishing you both many smiles (and comfy, fun-filled days) ahead!
Warm regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

Satisfied customer!

Order arrived promptly. Shirts were great quality.

5 November 2025
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer ,
Thank you so much for your kind feedback!
We’re delighted to hear that your order arrived promptly and that you were pleased with the quality of the shirts. Providing timely delivery and high-quality products is at the heart of what we do, and we truly appreciate you taking the time to let us know.
We hope to serve you again soon!
Warm regards,
Pagewings Customer Service Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look