Purchased an Apple Watch Ultra Series 3 refurbished. Item arrived in 1-2 days and is in absolute mint condition. Set up and now running faultlessly for almost a month. Upgraded from the Series 1. Lov... See more
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Review summary
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My friend referred me to OzMobiles as I had never heard from them! I was going to go straight to Apple to buy a new phone, and by going to OzMobiles I paid half!! and I also got a far larger trade in... See more
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Have made 2 big purchases this year from OzMobile and both times have been very happy with the purchase, delivery speed and customer service. The products that arrived were in great condition and exac... See more
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I looked at various sites for a refurbished iphone. OzMobiles had a good number of iPhone 14s at good prices. It also offered a new battery at half price, which I took advantage of. The order was pro... See more
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Company details
About OzMobiles
Written by the company
About Us
OzMobiles is a 100% Australian owned and operated online mobile store. We specialise in the sale of discounted new, used and ex-demo phones, as well as a wide selection of mobile phone accessories. All of our smartphones are sourced locally in Australia, and we take pride in reducing the footprint of electronic waste by extending the life-cycle of technology.Our Range
Contact info
Melbourne, Australia
- https://help.ozmobiles.com.au/hc/en-us
- ozmobiles.com.au
4.8
Excellent
19K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My mobile arrived as expected...Thank…
My mobile arrived as expected...Thank You!
The price was great!
I must be honest and advise that I'm yet to activate it...just need a little help and am waiting for my daughter to assist me with this.
30 June 2026
Reply from OzMobiles
Thank you for your lovely review!
We're so glad to hear your phone arrived as expected and that you were happy with the price.
We hope the setup goes smoothly once you and your daughter have a chance to get everything activated.
If you have any questions along the way, our support team is always here to help. We hope you enjoy your new phone!
Best Regards,
OzMobiles
Value for money
Second IPhone 16 purchase from OzMobiles and they’ve never let me down. Haven’t purchased from anyone else because these guys provide great service and value for money
1 July 2026
Reply from OzMobiles
Thank you for your amazing support! ❤
It means a lot to know you've chosen OzMobiles again for your second iPhone 16.
We're delighted to hear you've consistently had a great experience with our service and value.
Your loyalty is truly appreciated, and we look forward to serving you again in the future.
Best Regards,
OzMobiles
Fantastic iPhone
Fantastic iPhone, excellent service and product is in excellent condition as described
1 July 2026
Reply from OzMobiles
We send our appreciation for your 5-star rating! ❤
We are glad to have provided you with an excellent iPhone during your transaction with us.
We provide a variety of devices you can choose from, and we'd be delighted to serve you again if you seek another product to purchase in the future.
Best Regards,
OzMobiles
Nothing to fault so far!
The sale experience was good but it takes a little more time to make a final assessment, ideally after the warranty period has expired. There's no point in praising the speed of delivery etc, etc when the product turns out to be less than desired. And that takes time. But I keep getting reminders to submit a review so here it is.
24 June 2026
Reply from OzMobiles
Thank you for sharing your feedback.
We're pleased to hear the purchasing process went smoothly.
We completely understand that it takes time to properly assess a device, and we appreciate you taking the time to leave a review despite your preference to evaluate it over a longer period.
We hope your phone continues to meet your expectations, and if you need any assistance during your warranty period or beyond, our team is always happy to help.
Best Regards,
OzMobiles
Excellent product
My phone arrived in the mail just as described, in as new condition with only minor signs of wear - some very faint scuff marks. Battery health is very good at 93%. It was a very easy transaction. Thank you!
24 June 2026
Reply from OzMobiles
Thank you for taking the time to share your experience!
We're delighted to hear your phone arrived as described and met your expectations for both its condition and battery health.
It's also great to know you found the purchase process easy and hassle-free.
We truly appreciate your support and hope you enjoy your new device!
Best Regards,
OzMobiles
Reply from OzMobiles
We send our appreciation for your 5-star rating! ❤
We provide a variety of devices you can choose from, and we'd be delighted to serve you again if you seek another product to purchase in the future.
Best Regards,
OzMobiles
Quick delivery and every product I have…
Quick delivery and every product I have purchased exceeds expectations.
23 June 2026
Reply from OzMobiles
We are glad to hear about your satisfaction with your experience with us here at OzMobiles.
Your feedback is highly valued and we thank you for sharing your favorable opinion of our system and delivery services!
If you wish to purchase another product in the future, feel free to get in touch with us again.
Best Regards,
OzMobiles
Great options and Service
have used OzMobiles a couple of times now. Have a great range of mobile phones to choose from to suit any budget. Goods are always as specified. The option to have glass cover fitted is a great add-on and timesaver. Quality is great and delivery is fast. Very happy with my experience dealing with OzMobiles.
23 June 2026
Reply from OzMobiles
Thank you for your wonderful feedback and for choosing OzMobiles again!
We're delighted to hear you've been happy with the quality of our devices, our wide range of options, and our fast delivery.
It's also great to know our glass protector fitting service has been a convenient addition for you.
We truly appreciate your continued support and look forward to helping you find your next phone in the future!
Best Regards,
OzMobiles
Excellent products
Excellent products, quick delivery, great for the environment. Love OzMobiles!
23 June 2026
Reply from OzMobiles
Thank you for choosing us and we send our appreciation for your 5-star rating! ❤
Your feedback is greatly valued and we thank you for sharing your satisfactory experience with our products, delivery, and services.
Until next time! 😊
Best Regards,
OzMobiles
Easy to find the phone I wanted
Easy to find the phone I wanted. It was ready for me to collect as arranged. Excellent product and great service.
Thank you
23 June 2026
Reply from OzMobiles
Thank you for sharing your positive experience! ❤
We're delighted to hear that you found our process to be efficient and easily adaptable.
Your pleasant notion of our work is greatly appreciated and we will do our best to continue providing excellent products and assistance in the future.
We look forward to serving you again! 😊
Best regards,
OzMobiles
Reply from OzMobiles
We are delighted to hear about your husband's satisfaction with our offered device.
Rest assured we'll take your feedback seriously and it shall motivate us to continue providing great phones in the future.
Thank you for your support and until next time! ❤
Best Regards,
OzMobiles
Good service and mobile condition
Good service. Mobile came quickly and as listed in good condition and ready for setup.
23 June 2026
Reply from OzMobiles
We appreciate your support and the 5★ rating you've given!
Your feedback regarding our system and the swiftness of our service is greatly valued.
We'll see to it that we continue providing customers with quality products and prompt service in the future.
Thank you and until next time!
Best Regards,
OzMobiles
Good quality products at a fair price…
Good quality products at a fair price delivered swiftly
30 June 2026
Reply from OzMobiles
We are thankful for your kind feedback.❤
Your appreciation of our products and services will serve as our motivation to continue providing quality devices with appropriate prices, and timely as well as seamless transactions in the future.
Thank you and until next time!
Best Regards,
OzMobiles
The service was very fast
The service was very fast and very friendly. The device arrived via express post and was in perfect condition.
23 June 2026
Reply from OzMobiles
Thank you for choosing OzMobiles, and we are grateful for the 5-star rating you gave! ❤
Your satisfaction with our swift and efficient service is greatly valued and we appreciate your support of our business.
Looking forward to serving you again!
Best Regards,
OzMobiles
Reply from OzMobiles
We are glad to hear about your satisfaction with our services. 😊
Your 5★ rating means a lot to us, and we'll do our best to continue providing quality products here at OzMobiles.
Thank you very much!
Best Regards,
OzMobiles
very easy
very easy. this is my third phone through oz mobile (for me and husband). we will never pay full price for a phone again! Love it.
27 June 2026
Reply from OzMobiles
Thanks so much for the 5-star review! We love hearing that you and your husband are enjoying your third phone from us. Helping you save money without sacrificing quality is exactly what we aim for. Thanks for being a loyal customer!
Reply from OzMobiles
Thank you for choosing OzMobiles, and we are grateful for your 5★ review.
We are glad to have provided you with efficient service and great product during your transaction with us.
We look forward to doing business with you again. Thank you! 😊
Best Regards,
OzMobiles
Nice to get a great phone with zero…
Nice to get a great phone with zero issues, thank you!
16 August 2025
Reply from OzMobiles
Thank you for your review. Hearing that you are happy with your phone and had a smooth experience truly makes our day. If you ever need anything else down the track, our team is always here to help. Enjoy!
Purchased a phone that had slight…
Purchased a phone that had slight issues and instantly had assistance through the entire process. Answering my continuous questions and my chop and change deciding whether I wanted a replacement or refund. Communication was perfect and do really recommend purchasing from this company.
10 July 2026
Unprompted review
Reply from OzMobiles
Thank you for the wonderful review! While we are sorry your phone had some initial issues, we are glad our team could guide you through the process with the support and patience you deserved. Answering your questions and helping you figure out the best solution is exactly what we are here for. Thank you for recommending Ozmobiles, and we hope to welcome you back in the future!
Reply from OzMobiles
Thanks so much for the awesome review! We're stoked to hear that the phone is going great and that you had a good experience with our team. Cheers for choosing Ozmobiles!
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