OurMoneyMarket Reviews 

Excellent helpful service on both occasions I needed to contact our money market. Zac was especially fabulous. Very proactive when I required urgent service.

I called as I had inquiry about my account but the wait times was long, however I received a message from Zac from ourmoneymarket and sorted what I needed right away. The overall experience with this company is exceptional and will highly recommend.

OMM appears to be driven purely by profit, operating with a short-term mindset that comes at the expense of transparency and customer trust. Their advertised single-digit interest and comparison rates feel misleading, as they don’t reflect what you actually end up getting.

In my experience, I applied for a car loan with a pre-approved rate of 5.5% over 4 years. I provided full documentation upfront—income, expenses, bank statements, and details of my existing loan. Based on that, they initially approved a loan at 8.5% over 6 years, which I agreed to and signed even though i wanted 4 year term which they rejected.

I also asked detailed itemized breakdown how much interest and principle will be deducted each month for entire loan term as contract agreement was just superficial and does not mention any details. This is crucial as they will charge high interest at start . They told me it is fixed interest rate so no need to worry. This is level of understaffing of their staff or another misleading tactics for customers.

However, after the agreement was signed, they introduced a completely new condition: I would need to refinance my existing personal loan and combine it with the new loan at an interest rate of 11.5%. This was never disclosed earlier, despite me being transparent about my financial situation from the beginning.

What’s more concerning is that when I questioned this and considered backing out, I was told I would have to pay cancellation and administrative fees if I didn’t proceed. This felt like pressure tactics designed to lock customers into unfavorable terms after they’ve already committed time and effort.

Overall, the process lacked transparency and fairness. Key conditions were introduced too late, and the final terms were significantly worse than what was initially presented. I would strongly advise others to be cautious, read everything carefully, and not rely on advertised rates alone. Based on my experience, I would not recommend OMM.

Great & fast customer service always. Zac was super helpful!

The whole experience was smooth and I had questions and got answered, thanks to the team but Jen really helped me in the end.

I dealt with Zac, super helpful and quick with my queries.

Great to be able to quickly text for the outcome

Quick and clear communication. Customer service is friendly and helpful!

Zac was really helpful, he sent an sms after noticing that I had been waiting in the phone queue for a while. My queries were resolved. Everything is done on line which is a new experience for me. Thanks Zac and OMM.

Fast, efficient and perfect for what I wanted and needed.

My enquiry was resolved by Zac via SMS in an efficient and timely fashion. Great experience one more time.

Great service from Zac and our money market in general has been amazing.

Quick and easy service. Matt was helpful with assistance and getting me sorted through another party when it became apparent I wasn’t going to qualify through our money market.

Jake was amazing through the whole experience, everything was was clear and made understandable from the beginning. I highly recommend them as my experience with the purchase of a new car was outstanding and easy

Excellent and proactive service. Minimal fuss and happy to help you through the process

Zafir was excellent to communicate with very helpful

Zac messaged me whilst I was on hold and rectified the problem. Terrific!

Matt was exemplary, thank you

Easy online application. Friendly and respectful staff.
Matt has been really helpful in processing and approval of the application.

Zafir was was great to work with. He was so friendly and patient which made me feel at ease while going through my loan process.