OurMoneyMarket Reviews 

Zafir was very helpful with my application, he gave me all the information required to make a decision, the process was easy and prompt.

It was so easy to do and zafir was very helpful

Matt was absolutely fantastic, only too willing to help and explained so I was able to understand.

Matt was excellent to deal with. He made sure he went through everything in great detail and that I understood the next steps in the process. His communication was excellent. The whole process from the application to receiving the funds was fast, simple and easy!

Jake was fantastic to deal with and is defiantly 5 star customer service.

God forbid you ever get sick and need time off work.

OurMoneyMarket kindly agreed to delay my repayments while I was recovering. But when I returned to work, a single payment bounced due to a change in my payroll date and despite it being successfully debited the very next day, they still slapped me with a default notice. Thanks for trashing my credit rating. Truly appreciated.

I would not recommend OurMoneyMarket to anyone. They're more than happy to charge 10% p.a. interest, but can't be bothered following the financial regulations designed to protect everyday Australians.

I received the support I needed and I am grateful.

Zac was super helpful over text. Sorted out my enquiry very fast. ⭐️⭐️⭐️⭐️⭐️

Zac what’s fantastic he has done his job better than perfect but the company itself needs to improve it’s direct ways of contact, wait times are way to long, on hold for minimum 1 hour with no reply, emails I sent 4 days ago never got a response. It’s rather terrible.

Quick and easy with the fact someone just sent me a text with everything I needed

Zafir was a wonderful help and everything moved extremely fast ! Thank you so much!

Absolutely terrible experience this time around. Expect: wait times on the phone of over 50 minutes, no response from their settlements team for weeks, the worst customer service operating times. 60k vehicle loan, initially offered a terrible interest rate, with high setup fees (which, in their defence, they beat a competitor once proof was shown). For someone with credit rating of 990+, incredibly frustrating. Process was delayed for over two weeks, due to "one more document to review internally", went to the dealership and received the credit in literally 10 minutes with the same rate. Process from 17th April to 1 May, no response to emails, nothing. I would never, ever recommend them, despite using them >5 years ago. Obviously a lot has changed. Avoid at all costs. Once you sign their contract, they disappear.

I was having trouble accessing the online portal so I tried to call and email but there was no answer. When I called again I was promptly messaged by Zac saying he could help me ASAP. After I explained what I needed he sent it to me straight away and was very helpful!

I would like to thank Jen for helping me through this process without her vast knowledge and helpful assistance this could have been very difficult for me to understand she was very professional and a credit to your company kind regards Tony Downey

Our experience was absolutely fantastic with OurMoneyMarket. Always kept us informed, making courtesy calls to inform of us of the information and results. Able to provide us any information they may have needed. Easy very quick reliable service and convenient for both us and the staff. They were able to adjust to our circumstances, they provided excellent customer service and everything wa some online. There was no hassle for the staff they were very efficient. Excellent service. Funds were in our account within 60 seconds. Would highly recommended OneMoneyMarket. Wonderful service. Thank you so much to all the staff that helped us with our personal loan. Very much appreciated everything you have done for us.

Zac was terrific both speed and accuracy 💯

While i was on hold Zac sent me a sms and fixed it straight away, thanks so much

Excellent helpful service on both occasions I needed to contact our money market. Zac was especially fabulous. Very proactive when I required urgent service.

I called as I had inquiry about my account but the wait times was long, however I received a message from Zac from ourmoneymarket and sorted what I needed right away. The overall experience with this company is exceptional and will highly recommend.