I've had several recent experiences with this company. I've bought 3 scopes, 2 new and 1 previously owned. I've also traded-in 2 scopes, a Garmin 701 Ballistic location device. Additionally I'm curre... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Optics run low priced product competitions continuously and there will always be a prize that suits your requirements. If you’re willing to take a punt you always have a good chance of winning. I’m ab... See more
Company replied
I have just bought a DNT Optics TNC335R ThermNight & HIKMICRO Falcon FQ35 2.0 Hand Held Thermal Imager Monocular from them got a courtesy call from them to make sure of the purchases from a very nice... See more
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Optics warehouse is the go to website for anything required for shooting related equipment. They offer a tremendous amount of scopes at a wide price range. I’ve bought a number of scopes from them ne... See more
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Company details
Written by the company
Optics Warehouse was founded in 2007 with the simple, yet ambitious goal of becoming the leading name in the UK’s Optics industry. Built on 3 key promises to our customers: 1. To stock the UK’s widest selection of Optics at the most competitive prices. 2. To offer the most professional and friendly expert advice available in the industry. 3. To maintain the highest possible levels of customer service. Optics Warehouse is now the UK’s #1 Optics Shop!
Our aim is always to deliver amazing service and high quality products.
Written by the company
- Committed to 5 star customer service and low prices.
- We are confident you'll love your experience and purchases with Optics Warehouse. But if you're not happy with your purchase, we will do all we can to rectify or replace.
Contact info
Riviera House, Nicholson Road, TQ2 7TD, Torquay, United Kingdom
- 01803611895
- support@opticswarehouse.co.uk
- opticswarehouse.co.uk
The UK's Biggest Shooting Optics Shop
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic range of products and a great…
Fantastic range of products and a great customer service
25 April 2026
Reply from Optics Warehouse
Hello, thank you so much, I will make sure to pass it on to the team
Purchase of BOG Tripod
Plenty of choice, easy to follow website and payment section.
Good communication and fast delivery
28 April 2026
Reply from Optics Warehouse
Hello, thank you some much I will make sure the web team get your feedback
A quick delivery even over the May bank…
A quick delivery even over the May bank holiday.
It replaced a 30 moa rail on my Anshutz 1761 to zero for 100yds
Thank you.
1 May 2026
Reply from Optics Warehouse
Thank you for your review. We’re really pleased the rail arrived quickly
Great price
Ordering is simple, price was excellent and postage not ridiculous prices. Delivery was very quick and the goods was well packaged.
1 May 2026
Reply from Optics Warehouse
Thank you for the review Peter!
Extremely helpful and very prompt…
Extremely helpful and very prompt deliveries. Excellent service throughout.
1 May 2026
Reply from Optics Warehouse
Thank you for the review Dean!
Reply from Optics Warehouse
Thank you for the review Simon!
Optics run excellent low priced competitions
Optics run low priced product competitions continuously and there will always be a prize that suits your requirements. If you’re willing to take a punt you always have a good chance of winning. I’m about to take delivery of my second prize and I’m sure it won’t be my last.
1 May 2026
Reply from Optics Warehouse
We really appreciate your support and kind words! Huge congratulations on your second prize, and best of luck in all the upcoming competitions.
Superb
Fast, well packed deliveries. Customer service and customer satisfaction is set up to be as best as it gets.
26 April 2026
Reply from Optics Warehouse
Thanks for the amazing review! We’re glad we could provide a fast and smooth experience from start to finish.
They are always efficient and helpful
They are always efficient and helpful. Ordering is easy and you can track orders.
27 April 2026
Reply from Optics Warehouse
Thank you for the kind words; we strive to make every order as seamless and transparent as possible
Always great prices and delivery superb
1 May 2026
Reply from Optics Warehouse
We really appreciate your review! Great to hear you’re pleased with both our prices and delivery service
very good and quick service
30 April 2026
Reply from Optics Warehouse
Thank you for your feedback! Fast and excellent service is exactly what we aim for.
Ordered and paid for item that you did not have
Ordered and paid for item that you emailed had become available. Web site showed item as in stock. Then you refunded me the money because you did not have the item available. Durr!
30 April 2026
Reply from Optics Warehouse
Please accept our apologies that this has happened with your order.
Whilst we do our very best to keep both our stock control system and the live stock shown on our website fully up to date, on rare occasions discrepancies can occur. Unfortunately, your recent order appears to have been affected by one of these instances.
We completely understand your frustration and disappointment, and we are very sorry for the inconvenience caused.
Thank you for your patience and understanding whilst we resolve this matter, and we sincerely apologise again for any inconvenience caused.
Very good service
Very good service, excellent quality of item i bought and very quick delivery. Thankyou
30 April 2026
Reply from Optics Warehouse
We appreciate your feedback! It’s great to hear you enjoyed our service and quality. Enjoy your purchase!
Awesome experience.
Every time deal with optics warehouse always get awesome service from them. Price and delivery are spot on also.
30 April 2026
Reply from Optics Warehouse
Thank you for your kind words! We’re glad to provide the reliable service and delivery you expect. We appreciate your business.
Reply from Optics Warehouse
We appreciate the feedback! Providing a seamless process is always our top priority.
Reply from Optics Warehouse
Thank you for the kind words! We’re thrilled to hear you enjoyed our service and pricing.
Reply from Optics Warehouse
Thanks for the 4 star review! We’re so glad to hear you found our order tracking easy to follow.
Reply from Optics Warehouse
We appreciate the kind words. Being proactive is at the core of what we do, and we’re happy you noticed!
Reply from Optics Warehouse
Thank you for your honest feedback. I’m genuinely sorry to hear that the lack of updates has left you feeling frustrated; that certainly isn't the experience we want for our community.
Because we run several competitions, we typically only contact winners directly to arrange their prizes.
We post all our winners on our website in the Past Winners section so that everyone can see who has won.
Great products at an affordable price…
Great products at an affordable price and very fast delivery
I would glady deal with you again
29 April 2026
Reply from Optics Warehouse
Thank you for the 5-star review! We take pride in our fast delivery and affordable prices, and we’re happy we hit the mark for you.
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