Great idea to include collection dates on a calendar, it’s on my fridge to remind me when to put out the bin. Always collected on time. Can’t comment on the person who collects as he’s always here so... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Contact info
Isle of Wight, United Kingdom
- 01983 632205
- info@onwardwaste.co.uk
- onwardwaste.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Regular service helps keep on top of…
Regular service helps keep on top of garden waste. All staff professional friendly and helpful.
Very good and worthwhile service these…
Very good and worthwhile service these guys provide, I highly recommend this service and company.
I have only been missed once but to be…
I have only been missed once but to be truthful it wasn't your man's fault.I have been unwell and haven't been able to get the garden sorted so only put it out twice. I may have to cancel next year but hoping not.
Honest and reliable service
Honest and reliable service. The guy that does us in Newport is brilliant
Excellent service
Excellent service. Reliable & keeps in contact with you, so you know the dates & times they are coming & when to renew.
Great company
Reliable, friendly, great service always pick up gardening waste on time so no complaints from me, they also keep their costs down, which is a bonus
Helpful staff
Helpful staff! My garden waste gets collected every month. And I put it out so it doesn’t block my driveway. When it’s picked up the driver always puts it back in the same spot which I’m extremely happy about. Thank you xxx
Great service always turn up when they…
Great service always turn up when they say. Always polite when you ring
Great service
Contacted them by email on 23 April…frustrated
Contacted them by email on 23 April about our holiday let cottage waste recycling and general waste not been collected since Easter break. Phoned on 27 April and again today 28 April, both calls promised a call back. Calls not returned. We need a reliable waste collection on a weekly basis but can’t get a response. Three working days since original email, two phone calls and no progress.
All now sorted and explanation given with apologies. Happy with their response so changed rating.
Last week my waste was not…
Last week my waste was not collected.(31.3.26) I have an arrangement for it to be collected from the house as it is too heavy for me to put by the road and it was not collected. It was eventually collected after I telephoned.
Always collects as agreed.
Delivered swiftly
just one word RELIABILITY
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








