Hi Paula, I ordered in January 6 bottles of Lipozem and at the beginnining of February I was sent a UPS tracking number that when i used gave me a date line of what was happening. Since then no furth... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After my initial review, customer support reached out to me, clarified my problem, and solved it satisfactorily. Would not buy there again, but seems to be a legit company with just a very poor way of... See more
Company replied
Amazing savings. Well worth it. Great customer service too. Thanks a lot for the rapid response to my questions and issues
Truthfully, I am very satisfied with the positive response I've received on my issue. Grateful for the assurance of receiving my requested refund of debited payment from my bank account very soon
3.9
Great
345 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Problem dealt with promptly
10 April 2024
Unprompted review
Zero stars don’t buy or sign up to this…
Just wanted to say I have received my full refund without any hassle
Thanks
20 March 2024
Unprompted review
Reply from Ontrend
Dear Suneel,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email please make sure to check your inbox.
And feel free to reach out to our customer support team at support@ontrend.vip for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Company has got got in touch
After some initial issues the company has reached out and agreed to remove my subscription and offered a refund for money taken.
22 January 2024
Unprompted review
Reply from Ontrend
We appreciate your satisfaction and your cooperation in resolving this issue!
Absolute con
Absolute con! DO NOT USE!
I stupidly got sucked in to an email saying I could get a Temu pallet for free and just pay postage for £6! WOW! Too good to be true?? It was, before I knew it I was signed up to this stupid company's membership and Fit4LifePro without even getting T&Cs to read and couldn't believe it! What an idiot I am. Then I had to wait 24hrs to cancel both memberships only to find that I had to pay 8 euros to cancel the membership! WT...
Lesson learned and now I want to get it out there to please be careful, if it sounds to good to be true it's because it is! Makes my blood boil that there are companies out there willing to con the working folk who already struggle paying for ends meat and are just looking to find a good bargain for Christmas
7 December 2023
Unprompted review
Reply from Ontrend
Dear Lucia,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email to assist you solving your problem, could you please check your inbox.
And feel free to reach out to our customer support team at support@ontrend.vip for further assistance.
Your trust and satisfaction are our top priorities.
Kind regards,
Ayla
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.