They response to me immediately on my concern but i hope also my request will be fast also. Alero and Emerald Updated April 10 no response anymore about my refund
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Hi Paula, I ordered in January 6 bottles of Lipozem and at the beginnining of February I was sent a UPS tracking number that when i used gave me a date line of what was happening. Since then no furth... See more
Remember is very honesty and helpful company is good no bad person thanks
After my initial review, customer support reached out to me, clarified my problem, and solved it satisfactorily. Would not buy there again, but seems to be a legit company with just a very poor way of... See more
Company replied
4.2
Great
275 reviews
Hasn’t replied to negative reviews
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Strong missunderstanding, but resolved
After my initial review, customer support reached out to me, clarified my problem, and solved it satisfactorily. Would not buy there again, but seems to be a legit company with just a very poor way of communicating their service offer.
6 July 2024
Unprompted review
Reply from Ontrend
Dear Jochen,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@ontrend.vip for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Company has resolved issue by offering…
Company has resolved issue by offering refund.
12 June 2024
Unprompted review
Not really like it
9 June 2024
Unprompted review
Thanks to Ryan for the refund
The advocate Ryan was helpful regarding a $13.08 refund, he was very assertive and did everything to get the refund to be possible
3 June 2024
Unprompted review
Resolved my issue quickly and issued me…
Resolved my issue quickly and issued me a refund, much thanks
31 May 2024
Unprompted review
I really don't know what to say
I really don't know what to say. But thank you
19 April 2024
Unprompted review
Great items and deals on the website
Great items and deals on the website! Good customer service! Very helpful
Sterling customer support!
4881
16 May 2024
Unprompted review
Need to make this review for refunding…
Need to make this review for refunding my unwanted subscription hope not a scam again
15 May 2024
Unprompted review
Amazing. Great CS
Amazing savings. Well worth it. Great customer service too. Thanks a lot for the rapid response to my questions and issues
10 May 2024
Unprompted review
Problem dealt with promptly
10 April 2024
Unprompted review
Zero stars don’t buy or sign up to this…
Just wanted to say I have received my full refund without any hassle
Thanks
20 March 2024
Unprompted review
Reply from Ontrend
Dear Suneel,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email please make sure to check your inbox.
And feel free to reach out to our customer support team at support@ontrend.vip for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Company has got got in touch
After some initial issues the company has reached out and agreed to remove my subscription and offered a refund for money taken.
22 January 2024
Unprompted review
Reply from Ontrend
We appreciate your satisfaction and your cooperation in resolving this issue!
Absolute con
Absolute con! DO NOT USE!
I stupidly got sucked in to an email saying I could get a Temu pallet for free and just pay postage for £6! WOW! Too good to be true?? It was, before I knew it I was signed up to this stupid company's membership and Fit4LifePro without even getting T&Cs to read and couldn't believe it! What an idiot I am. Then I had to wait 24hrs to cancel both memberships only to find that I had to pay 8 euros to cancel the membership! WT...
Lesson learned and now I want to get it out there to please be careful, if it sounds to good to be true it's because it is! Makes my blood boil that there are companies out there willing to con the working folk who already struggle paying for ends meat and are just looking to find a good bargain for Christmas
7 December 2023
Unprompted review
Reply from Ontrend
Dear Lucia,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email to assist you solving your problem, could you please check your inbox.
And feel free to reach out to our customer support team at support@ontrend.vip for further assistance.
Your trust and satisfaction are our top priorities.
Kind regards,
Ayla
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