OHS are very easy to order from, and have some great bargains. Delivery was prompt, and when I reported a colour discrepancy, the customer service team made an immediate offer to replace or refund.... See more
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Review summary
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Reviews shaping this summary
Received a damaged item but this was immediately resolved by Mishqa. Super helpful and a replacement is being sent. Very happy with other items ordered and I will definitely purchase from Online... See more
Company replied
I recently had to return an item that was faulty, from start to finish I had nothing but great customer service from Jody. She ensured the smooth collection of my items & arranged a prompt refund for... See more
Company replied
Isabella my great grand daughter was delighted with beautiful gifts Unicorn after swimmer coat..beach poncho and low fleece for fun at the park Once again proved once again value for money f... See more
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Company details
About Online Home Shop
Written by the company
Welcome to Online Home Shop. Buy your favourite homeware brands direct. Shop the full range of bedding, curtains, towels, throws and rugs.
Why Online Home Shop?- Amazing Prices - You won't find better value, with bedding from £1!
- Huge Range - bedding, curtains, rugs, throws towels & more, we've got you covered
- Express Delivery Option - need it in a hurry? We've got Next Day Services that will deliver fast
Contact info
United Kingdom
- onlinehomeshop.com
4.1
Great
27K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 59% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very fast delivery and great duvet…
Very fast delivery and great duvet covers.
23 July 2026
Unprompted review
Reply from Online Home Shop
Hey Juliet,
Thank you for your review!
We're so glad to hear that you're happy with your order and the delivery service. 😊
We really appreciate the feedback.
Olivia @ OHS
Really good arrived very quickly items…
Really good arrived very quickly items lovely and good quality
26 July 2026
Unprompted review
Reply from Online Home Shop
Hey Susan,
Thank you for your review!
We're so glad to hear that you're happy with your order and the delivery service. 😊
We really appreciate the feedback.
Olivia @ OHS
Good price
Good price. Decent product. Not as full or fluffy as shown in picture, but decent enough for price.
24 July 2026
Unprompted review
Easy to order great delivery pleased…
Easy to order great delivery pleased with my purchase would recommend
26 July 2026
Unprompted review
Reply from Online Home Shop
Hey Mrs P McGough,
Thank you for your review!
We're so glad to hear that you're happy with your order and the delivery service. 😊
We really appreciate the feedback.
Olivia @ OHS
Website easy to use
Website easy to use, fast delivery and excellent customer service
17 July 2026
Unprompted review
Reply from Online Home Shop
Hey Nicola,
Thank you for your review!
We're so glad to hear that you're happy with your order and the delivery service. 😊
We really appreciate the feedback.
Olivia @ OHS
Absolutely love my coverless duvet
Absolutely love my coverless duvet, delivered within 4 days excellent service.
21 July 2026
Unprompted review
Reply from Online Home Shop
Hey,
Thank you for your review!
We're so glad to hear that you're happy with your order and the delivery service. 😊
We really appreciate the feedback.
Olivia @ OHS
Do not order from this company
Ordered 3 items from this company the wrong items were sent by OHS refusing to accept their mistake blaming the courier disgusting customer service still not resolved would definitely not order from this company again!
20 July 2026
Unprompted review
Reply from Online Home Shop
Hi Lynne,
Thank you for your review.
We're sorry to hear that you had received a duplicate box - I can see there had been confusion within the communication but our CS had promptly apologised for the confusion has had since arranged for a replacement to be issued.
We apologise for any inconvenience and hope that everything has now been received.
Thank you,
Olivia @ OHS
Sharnté very helpful lovely and kind…
Sharnté very helpful lovely and kind resolved my issue straight away
26 July 2026
Unprompted review
Reply from Online Home Shop
Hi Aisha,
Thank you so much for your feedback.
We're so happy to hear that you have had such a great experience getting your query resolved by Sharnte. We will make sure this goes back to them!
Olivia @ OHS
Great Customer Services
I put in quite a large order for some bedroom furniture. Unfortunately one item was damaged beyond repair which they promptly refunded then when I assembled the chest of drawers I had ordered the quality wasn't great and the drawers would not line up. I thought I might have some trouble returning it but as it turned out its was no trouble at all and they even arranged for collection and the money was back in my account within 3 days. Thanks to there customer services which are very good especially the help from their agent Limeez for arranging the collection and refund.
20 July 2026
Unprompted review
Great quality and value for the price…
Great quality and value for the price absolutely love the product and delivery was quick!
I would definitely recommend this company and I will most definitely continue to use this company in the near future
24 July 2026
Unprompted review
Reply from Online Home Shop
Hi Lianne,
Thank you so much for your review.
We really appreciate your feedback and we're happy to hear you're loving OHS just as much as we do!
Olivia @ OHS
Love the items i brought ❤️
23 July 2026
Unprompted review
Reply from Online Home Shop
Hi Jo,
Thank you so much for your review.
We really appreciate your feedback and we're happy to hear you're loving OHS just as much as we do!
Olivia @ OHS
Excellent product.
Excellent product and great value for the price, better than I expected, I have never been disappointed with anything that I have purchased from OHS.
25 July 2026
Unprompted review
Reply from Online Home Shop
Hi Gillian,
Thank you so much for your review.
We really appreciate your feedback and we're happy to hear you're loving OHS just as much as we do!
Olivia @ OHS
These are the best
These are the best, I have four now, and have places for more, and such a reasonable price, great value for money, delivery was quick, and quality really good.
22 July 2026
Unprompted review
Reply from Online Home Shop
Hey Chrissy,
Thank you for your review!
We're so glad to hear that you're happy with your order and the delivery service. 😊
We really appreciate the feedback.
Olivia @ OHS
I had an issue where the price of one…
I had an issue where the price of one of my items changed from my basket to when I paid for it, having emailed customer service they were able to cancel my order give me a full refund and I ordered again for the original price I thought I was paying….its the first time I’ve ordered from OHS and I’m really impressed with the quality of the products. 👍👍👍
24 July 2026
Unprompted review
5 Star Service
I really feel I have to write a review regarding the delivery of an order recently made with OHS. I made an order expecting to wait a week and it was delivered the next day. This is exceptional service and the courier used was In Post. Thank you OHS for a five star service
25 July 2026
Unprompted review
Reply from Online Home Shop
Hey Sharon,
Thank you for your review!
We're so glad to hear that you're happy with your order and the delivery service. 😊
We really appreciate the feedback.
Olivia @ OHS
Excellent customer service provided by…
Excellent customer service provided by Mishqa.
24 July 2026
Unprompted review
Reply from Online Home Shop
Hi,
Thank you so much for your feedback.
We're so happy to hear that you have had such a great experience getting your query resolved by Mishqa. We will make sure this goes back to them!
Olivia @ OHS
Absolutely hopeless
Absolutely hopeless
Delivery was left on my drive
Needless to say it vanished
Nobody wants to take responsibility
They use a sub standard courier
AVOID
17 July 2026
Unprompted review
Reply from Online Home Shop
Hi Michaela,
Thank you for your review.
We're sorry to hear you haven't received your order - I can see you have spoken to our CS team who have advised that the dispute would raised with the courier. From the information provided they have advised that the order was left at the back gate as requested on the delivery instructions.
We have reached out to look into this matter further but sadly we haven't had a response.
We hope that this has since been resolved.
Olivia @ OHS
Excellent service
Hi well what can I say I would like to thank justhea from customer service for the excellent service and nothing to much trouble if you ever have a problem with item i hope you will get justhea the excellent customer service from start to finish keep up the good work and thank you so much once again.
21 July 2026
Unprompted review
Reply from Online Home Shop
Hi Michele,
Thank you so much for your feedback.
We're so happy to hear that you have had such a great experience getting your query resolved by Justhea. We will make sure this goes back to them!
Olivia @ OHS
Reply from Online Home Shop
Hi Lydia,
Thank you so much for your feedback.
We're so happy to hear that you have had such a great experience getting your query resolved by our customer service team. We will make sure this goes back to them!
Olivia @ OHS
Brilliant
Easy to navigate website, excellent as always, good quality chair cushions really comfy. Fast delivery
17 July 2026
Unprompted review
Reply from Online Home Shop
Hey Andie,
Thank you for your review!
We're so glad to hear that you're happy with your order and the delivery service. 😊
We really appreciate the feedback.
Olivia @ OHS
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