I'm on the wygovy tablets. Only side effects, wind after meals and constipation. No problems at all. Very pleased with aftercare, always there for you and messaging checking up on whether you needd h... See more
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Review summary
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Been using Superdrug online doctor for 4 months now to purchase weight loss jabs, so easy to order and complete the purchase. I’ve had questions answered within the hour, and I’ve swapped medication.... See more
Company replied
Easy to fill out all the information that is required . Explanation of the use or the weight loss easy and clear All side effects that I might experience clearly explained contact with your... See more
Company replied
It was so easy to apply for the meds that i wanted. It arrived within a couple of days once permission was given by my own GP. It felt very professional regarding the whole set up. I like the way you... See more
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Company details
Contact info
The Old Sorting House, 46 Essex Road, The Angel, N1 8LN, London, United Kingdom
- 020 3588 0293
- doctors@superdrug.com
- onlinedoctor.superdrug.com
4.5
Excellent
36K reviews
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The diagnosis process is quick and self…
The diagnosis process is quick and self explanatory and i have been able to obtain the treatment i require quickly and Easily.
24 September 2026
Reply from Superdrug Online Doctor
Dear Patient,
Thank you for your 5-star feedback!We're so pleased to hear that you found the ordering process quick and easy and that your experience has been straightforward when using our service. Thank you for your trust!
Kind Regards
Nicole
Senior Patient Care Advisor
Medication
Medication, I am frequently contacted with tips and guidance, the doctors are easily contacted with fast relevant response, excellent service !
25 September 2026
Reply from Superdrug Online Doctor
Dear Lizzy,
Thank you for your wonderful feedback! We are delighted to hear that you frequently receive the required support from our team of Doctors provide efficient and relevant responses. We appreciate your kind words about our excellent service.
Kind Regards
Nicole
Senior Patient Care Advisor
When ever I send messages
When ever I send messages. They were always answered on time. Which is very good.
25 September 2026
Reply from Superdrug Online Doctor
Dear Catherine,
Thank you for your 5-star review! We are so happy to hear that our prompt responses have been a positive aspect of your experience. We truly appreciate your kind feedback!
Kind Regards
Nicole
Senior Patient Care Advisor
Works well if there are no problems.
25 September 2026
Reply from Superdrug Online Doctor
Dear Patient,
Thank you for your review.
We are pleased to hear that you have found the service works well overall. We cannot see any recent issues or concerns raised through your patient account, but if there is anything that has affected your experience, please feel free to message our patient care team through your account so we can look into this further.
Kind Regards,
Mazin
Senior Patient Care Advisor
the service has been brilliant all…
the service has been brilliant all along, always a check in whether I respond or not.
23 September 2026
Reply from Superdrug Online Doctor
Dear Gail,
Thank you for your wonderful 5-star review!We are so pleased to hear that you've found our service brilliant and that our regular check-ins have been appreciated. Knowing you feel supported throughout is very encouraging.
Kind Regards
Nicole
Senior Patient Care Advisor
Easy process to order and collect
25 September 2026
Reply from Superdrug Online Doctor
Dear Patrick,
Thank you for your fantastic feedback! We are delighted to hear that you found the ordering and collection process straightforward. We understand the importance of providing a patient friendly and convenient service so it means a lot to know we hit the mark.
Kind Regards
Nicole
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Spencer,
Thank you for your 5-star review! We are very pleased to hear you have been left satisfied when using our service. Your positive feedback means a lot to our team.
Kind Regards
Nicole
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Patient,
Thank you for your great feedback! We're pleased to hear that you found our service efficient and convenient, including the collection process. Providing an efficient and smooth experience is very important to us. Thank you once again!
Kind Regards,
Nicole
Senior Patient Care Advisor
Easy to use and responsive service
Easy to use and responsive service. Quick delivery
18 September 2026
Reply from Superdrug Online Doctor
Dear Katrina,
Thank you for your wonderful feedback! We’re delighted to hear that you found our service straightforward, delivery was quick, and that you appreciated our communication. Thank you for your trust!
Kind Regards
Nicole
Senior Patient Care Advisor
Always available for support advice…
Always available for support advice easy to order on going check ins
24 September 2026
Reply from Superdrug Online Doctor
Dear Yvonne
Thank you for your feedback.
We are so pleased to hear that you find our team readily available for support and advice, and that the ordering process is easy. It's great to know our ongoing check-ins are appreciated.
Kind regards
Ellie
Senior Patient Care Advisor
Rubbish treatment that doesn’t work
Rubbish treatment that doesn’t work. The doctors are meant to reply in 24 hours, it’s always longer. Feel like I’ve wasted two months of money.
14 September 2026
Reply from Superdrug Online Doctor
Dear Patient
I'm sorry to hear that the medication was not effective. Unfortunately, I cannot advise in regards to any medical queries but if you need further help from a doctor, please feel free to message them directly in your account on our website and they'll be able to advise further.
I apologise for any inconvenience caused.
Kind regards
Ellie
Senior Patient Care Advisor
Ordering is very straight forward
Ordering is very straight forward
The review and reply is very quick
4 September 2026
Reply from Superdrug Online Doctor
Dear Sheila
We're so happy to hear that our ordering process was straightforward and that our quick response time met your expectations. Thank you for your positive feedback!
Kind regards
Ellie G
Senior Patient Care Advisor
The delivery service is very good
The delivery service is very good, I received a prompt response to my order request. I get regular information. It’s nice to know if I need help or advice it’s there for me to access.
24 September 2026
Reply from Superdrug Online Doctor
Dear Karen,
Thank you for your wonderful feedback! We are delighted to hear that you received a prompt response to your order and appreciate the regular updates. It's great to know that you feel supported and can easily access help or advice whenever needed.
Kind regards,
Maddie
Senior Patient Care Advisor
The helpful information i can get on my…
The helpful information i can get on my app for nutrition and tips for helping with side effects is a great help.
Also the delivery was quick and kept cold until i recieved it
24 September 2026
Reply from Superdrug Online Doctor
Dear Jannette,
Thank you for your feedback.
We're so pleased to hear that you find the nutritional information and tips for managing side effects on your app helpful. It's also great to know that your delivery was quick and arrived in perfect condition.
Kind regards,
Maddie
Senior Patient Care Advisor
Being at the end of the phone if needed…
Being at the end of the phone if needed and prompting me to re order.
24 September 2026
Reply from Superdrug Online Doctor
Dear Christina
We're so glad to hear we've been helpful and that our reorder prompts are appreciated. We strive to provide a helpful and efficient experience for our patients and knowing that we were able to support you is really encouraging. Thank you for your wonderful feedback!
Kind regards
Ellie
Senior Patient Care Advisor
Excellent service I would highly…
Excellent service I would highly recommend you and I do to my friends & family
24 September 2026
Reply from Superdrug Online Doctor
Dear Vivienne
Thank you for your wonderful feedback.
We're so pleased to hear that you had an excellent experience with our service. It means a lot to us that you would highly recommend us to your friends and family.
Kind regards
Ellie
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Angela
We're so happy to hear you had an excellent experience with our service. We truly appreciate your recommendation! We look forward to the opportunity to provide excellent service to you again.
Kind regards
Ellie
Senior Patient Care Advisor
Excellent service
Excellent service, fast responses and keep in touch emails checking in. Great will definitely use again
24 September 2026
Reply from Superdrug Online Doctor
Dear Carrie
Thank you for your wonderful review.
We are so pleased to hear that you experienced excellent service and fast responses, and that our regular check-in emails were helpful. We look forward to assisting you again in the future.
Kind regards
Ellie
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Alison
Thank you for your feedback.
We’re delighted to hear that you found our service excellent. We appreciate you taking the time to share your kind words.
Kind regards
Ellie
Senior Patient Care Advisor
5 stars to Maryan M.
5 stars to Maryan M., who has been able to sort out an issue with a medication delivery, allowing me to pick it up in time!
She has been very kind and comprehensive. Thank you
26 September 2026
Unprompted review
Reply from Superdrug Online Doctor
Dear Martina
Thank you for your wonderful feedback!
We're delighted to hear that Maryan was able to resolve your medication delivery issue, ensuring you could pick it up in time. It's fantastic to know that you found them kind and comprehensive. We truly appreciate you sharing your positive experience and your feedback will make their day!
Kind regards
Ellie
Senior Patient Care Advisor
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