I'm on the wygovy tablets. Only side effects, wind after meals and constipation. No problems at all. Very pleased with aftercare, always there for you and messaging checking up on whether you needd h... See more
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Review summary
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Been using Superdrug online doctor for 4 months now to purchase weight loss jabs, so easy to order and complete the purchase. I’ve had questions answered within the hour, and I’ve swapped medication.... See more
Company replied
Easy to fill out all the information that is required . Explanation of the use or the weight loss easy and clear All side effects that I might experience clearly explained contact with your... See more
Company replied
It was so easy to apply for the meds that i wanted. It arrived within a couple of days once permission was given by my own GP. It felt very professional regarding the whole set up. I like the way you... See more
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Company details
Contact info
The Old Sorting House, 46 Essex Road, The Angel, N1 8LN, London, United Kingdom
- 020 3588 0293
- doctors@superdrug.com
- onlinedoctor.superdrug.com
4.5
Excellent
36K reviews
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Reply from Superdrug Online Doctor
Dear Alison
Thank you for your feedback.
We’re delighted to hear that you found our service excellent. We appreciate you taking the time to share your kind words.
Kind regards
Ellie
Senior Patient Care Advisor
5 stars to Maryan M.
5 stars to Maryan M., who has been able to sort out an issue with a medication delivery, allowing me to pick it up in time!
She has been very kind and comprehensive. Thank you
26 September 2026
Unprompted review
Reply from Superdrug Online Doctor
Dear Martina
Thank you for your wonderful feedback!
We're delighted to hear that Maryan was able to resolve your medication delivery issue, ensuring you could pick it up in time. It's fantastic to know that you found them kind and comprehensive. We truly appreciate you sharing your positive experience and your feedback will make their day!
Kind regards
Ellie
Senior Patient Care Advisor
quick service
23 September 2026
Reply from Superdrug Online Doctor
Dear John
Thank you for your review.
It is lovely to know that you regard your experience as 5 stars and found our speedy. Providing a reliable and efficient experience for our patients is very important to us, so it’s fantastic to know we hit the mark.
Kind regards
Ellie
Senior Patient Care Advisor
I'm happy with both the Superdrug…
I'm happy with both the Superdrug pharmacy and the injection. I haven't had any side effects, I tolerate it very well, and I have a lot of hope, because last year when I used it I lost 14 kg. So far, I've lost about 5 kg, but I'm happy and intend to continue.... Kind regards
23 September 2026
Reply from Superdrug Online Doctor
Dear Monica
Thank you for taking the time to share your positive experience.
It's wonderful to hear that you're happy with both the pharmacy and your treatment. We're delighted to know you're seeing such encouraging progress and have hope for continued success. We wish you all the best on your journey!
Kind regards
Ellie
Senior Patient Care Advisor
Caring excellent service
23 September 2026
Reply from Superdrug Online Doctor
Dear Patient
Thank you for your review.
It is lovely to know that you regard your experience as 5 stars and found our service to be caring and excellent. This is truly the standard we aim to provide our patients so this is very rewarding to hear.
Kind regards
Ellie
Senior Patient Care Advisor
Medication lost in the post my weight…
Medication lost in the post my weight loss journey is on hold!
23 September 2026
Reply from Superdrug Online Doctor
Dear Steven
Thank you for your review.
I am sorry to learn of your delivery issue and for any inconvenience caused. I can see that our Patient Care Team already offered you a resolution to the delay on the 25/09 and have since been providing further information and guidance in your account. I have also reached out in your online account.
Kind regards
Ellie
Senior Patient Care Advisor
Very easy to order
Very easy to order, delivered in only a few days, good follow up service
23 September 2026
Reply from Superdrug Online Doctor
Dear Sally
Thank you for your review.
We’re delighted to hear that you found the ordering process very easy, that your delivery arrived quickly, and that you appreciated our follow-up service.
Kind regards
Ellie
Senior Patient Care Advisor
Everything is great and fast
23 September 2026
Reply from Superdrug Online Doctor
Dear Sanel
Thank you for your 5-star review.
We are delighted to hear that you found our service to be excellent and efficient. We appreciate your positive feedback.
Kind regards
Ellie
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Belinda
Thank you for your wonderful feedback.
We're delighted to hear that you found our service simple and quick. We truly appreciate your recommendation and support.
Kind regards
Ellie
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Patient
Thank you for your review.
We are so glad to hear you had such a superb experience with us. Your positive feedback truly makes our day!
Kind regards
Ellie
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Patient
Thank you for your wonderful feedback.
We are so pleased to hear that you regard your experience as professional and excellent and are happy with our thorough follow-up care. We strive to provide comprehensive support throughout your journey with us.
Kind regards
Ellie
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Deborah
Thank you for your review.
We are so pleased to hear that you found our service easy to use and that you received good advice and follow-up. We always strive to make things as clear and supportive as possible.
Kind regards
Ellie
Senior Patient Care Advisor
Very helpful doctors that answer any…
Very helpful doctors that answer any questions or concerns very quickly. Orders fulfilled and delivered safely and in a timely manner.
23 September 2026
Reply from Superdrug Online Doctor
Dear Tina
Thank you for your feedback.
We're delighted to hear that our doctors were helpful and quick to address your questions and concerns. It's also great to know that your orders were fulfilled and delivered safely and in a timely manner.
Kind regards
Ellie
Senior Patient Care Advisor
Easy to deal with
Easy to deal with, only slight negative is too many reminder emails
17 September 2026
Reply from Superdrug Online Doctor
Dear Richard
Thank you for your review. We appreciate your feedback and are glad to hear about your positive experience. I am sorry to hear that you are finding the emails frustrating. If these reminders are unhelpful you can amend your preferences in your online account in "Your Details."
Kind regards
Ellie
Senior Patient Care Advisor
The medication has been good but I…
The medication has been good but I don’t get it on time, there is always a delay with higher doses, which means I don’t take it on time.
15 September 2026
Reply from Superdrug Online Doctor
Dear Lori
Thank you for your review.
We're glad to hear that you are happy with your request. I am sorry to hear about the delays you have faced, I understand this is very frustrating. Please do contact us through your online account should you encounter any further delays with collecting your request. Our Patient Care Team are on hand to support.
Kind regards
Ellie
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Maire
Thank you for your review.
I am sorry to hear of your delivery issue but we are so glad we could quickly resolve thisfor you. Thank you for your kind feedback!
Kind regards
Ellie
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Susan
Thank you for your feedback
We're delighted to hear that you found our service so easy to use. It's great to know you had a simple and straightforward experience with us. We truly appreciate your kind words.
Kind regards
Ellie
Senior Patient Care Advisor
Would have given 5 stars if delivery…
Would have given 5 stars if delivery updates were better. App says to call but superdrug do not answer and I had to go in 3 times after the expected date given
22 September 2026
Reply from Superdrug Online Doctor
Dear Maureen,
Thank you for taking the time to share your feedback, and we’re really sorry to hear about the difficulties you experienced with the delivery updates.
We completely understand how frustrating it must have been to have to visit the store three times after the expected delivery date, especially when you were unable to get through by phone. This isn’t the level of communication or convenience we aim to provide.
We’ll make sure your feedback is passed on to the relevant management team so they’re aware of what happened and can look into how delivery updates and communication can be improved.
We really appreciate your patience and understanding, and we’re sorry again for the inconvenience caused.
Kind regards,
Ahmed
Reply from Superdrug Online Doctor
Dear Mechelle,
Thank you for your kind feedback!
We’re pleased to hear that you found our service helpful, safe and courteous. Providing a supportive and reassuring experience for our customers is very important to us.
We really appreciate you taking the time to share your experience.
Kind regards,
Ahmed
the website is easy to use and very…
the website is easy to use and very accessible. It is easy to obtain suoort from the team and to re-order the next prescription. Delivery is reliable and straight forward. Thank you!
25 August 2026
Reply from Superdrug Online Doctor
Dear Chris,
Thank you so much for your lovely feedback!
We’re delighted to hear that you’ve found our website easy to use and accessible, and that getting support from our team and re-ordering your prescription has been straightforward. It’s also great to know you’ve found our delivery service reliable and hassle-free.
We really appreciate you taking the time to share your experience and thank you for choosing us!
Kind regards,
Ahmed
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