I didn't realise bit was auto doc as I probably wouldn't have bought it as last time from autodoc took a long time for delivery over a week but I was pleasantly surprised when it was delivered the fol... See more
Company replied
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Review summary
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Highly recommend, great prices. Although parts came from Autodoc, they were so much cheaper than Auto doc’s website! Fast delivery, as described and well packaged! Will definitely be using them again... See more
Company replied
Ordering a replacement starter motor was problem free. Site was easy to navigate. Price was better than expected. New motor fitted and does the job. Delivery was ok, but I learned that despatched doe... See more
Company replied
Wow what brilliant service needed a egr valve.with cooler for vw crafter beat all the motor factors hands down super efficient. Well packaged.will definitely be ordering all my motor parts from this c... See more
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Company details
Information provided by various external sources
Onlinecarparts.co.uk is an online store of all widespread and rare car parts. Be sure that on the site onlinecarparts.co.uk you buy the most qualitative car parts of well-known car parts makers. Our partners and supplies are such car parts makers, as Bosch, Beru, Sachs, Luk, Hella, Valeo, Febi Bilstein, TRW, Ate, K&N, Metzger, and many others. On the site onlinecarparts.co.uk it is very easy to find all car parts that are in stock. Even inexperienced car owners will be able to find necessary car part and order it.
Contact info
4.2
Great
2K reviews
Asks customers to review
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good service.
19 March 2026
Reply from Onlinecarparts - Great Britain
Hi Ian Bennett!
This positive review is a real joy for the whole team🧡. Thanks for noting our work!
We'll strive for even greater heights in service.
Come by more often!
Warmly, Onlinecarparts Team🚗💨
easy and straight forward to look up…
easy and straight forward to look up and order parts. compeatetive price parts. reasonable delivery prices , quick despatch
19 March 2026
Reply from Onlinecarparts - Great Britain
Hello!🌟
Thank you for your feedback.
Have a nice day!
Best regards, Onlinecarparts Team🚙💨
Always a great service and arrives in good time.
Always a great service and arrives in good time. Parts are always cheaper.
Been ordering all my parts from online carpets and never fail to deliver.
23 February 2026
Reply from Onlinecarparts - Great Britain
Hello Carl Gillas!
Thank you very much for your feedback and wonderful rating. We will continue to work only for 5 stars!
Best regards,
Onlinecarparts Team
Ordered a mirror glass and top cover…
Ordered a mirror glass and top cover for mirror they came well packaged and next day.
Exelent service as allways.
16 March 2026
Reply from Onlinecarparts - Great Britain
Hello Mr Jenner!
Please, accept our gratitude for your feedback and attention to our work🙌.
We are happy you have a positive cooperation experience with us.
We wish you good luck on the road.
Best regards,
Onlinecarparts Team🚗
Reply from Onlinecarparts - Great Britain
Hey Gregory !
Thank you very much for your feedback and wonderful rating. We will continue to work only for 5 stars! Best regards, Onlinecarparts Team🧡
SHOCKING DELIVERY TIME!
SHOCKING DELIVERY TIME!
When you pay nearly £9 delivery charge for an item that if i send myself would be next day delivery for less than half that you have to ask the question hidden profit charges.
4 days since order and courier has still not received.
Delivery Scam.. Will never be using you overcharging muppets again!!!!
10 March 2026
Unprompted review
Reply from Onlinecarparts - Great Britain
Hi Jullian!
We sincerely regret that the delivery took longer than expected and caused inconvenience. Order processing usually takes 1-2 business days, and delivery to the UK — 3-4 business days. Sometimes delays occur due to overloaded couriers or international logistics, but we do everything possible to speed up the process.
If you have questions or need help (for example, with tracking or return), please write to us at trust@onlinecarparts.co.uk with order details. We are happy to help and hope to restore your trust!
Best regards,
Onlinecarparts team
NOT A BRITISH BUT GERMANY COMPANY!!
NOT A BRITISH BUT GERMANY COMPANY!!
I ordered online & received an expansion tank. This was done using my registration number in order to obtain the correct part. The incorrect part was sent & received but when I asked for a refund I had to print off a returns label & order note which I cannot do without a printer. (I will add I also gave them my chassis/engine number as they questioned the item not fitting!) I contacted the company using their useless chat service and was told without the printed information I couldn't return it. They did not offer to print this off so because I didn't have access to a printer they just kept typing "use the label & you will receive your credit". I gave a 1 star ratings as they are useless at matching a number plate to a part & unhelpful during the returns process.
4 March 2026
Unprompted review
Reply from Onlinecarparts - Great Britain
Hi Joanne!
We are sorry to hear that the part you ordered did not fit your car. We strive to ensure that our customers receive only suitable products, and your feedback helps us improve our service. Let's figure out the situation and find a solution.
The thing is, the search on the site does not guarantee 100% compatibility with your car, especially if not all necessary car data was specified when selecting through the selector (for example, exact model, year of manufacture, engine type, and other characteristics; the required part may be produced in different modifications — therefore, there is a possibility that the part you purchased will differ from the one installed in your car.
To avoid such situations in the future, you can entrust our experts to check the compatibility of the part with your car using the VIN number.
If the part did not fit, you can arrange a return or exchange in accordance with our policy. Feel free to contact us at trust@onlinecarparts.co.uk for assistance.
Best regards,
Onlinecarparts team
Ordered and paid for a lower front…
Ordered and paid for a lower front grill for my BMW on 24th Feb, item seemed to be shipped promptly but when it landed in the hands of EVRI it just disappeared.
I have had no EVRI updates since the 28th Feb.
On the 9th March I went online and asked for a refund due to no part delivered and tis refund is hopefully being processed now so I can go and buy the part elsewhere.
9 March 2026
Unprompted review
Reply from Onlinecarparts - Great Britain
Hello Mark Ambrose!
Thank you for your feedback. We are very sorry to hear about the issue you experienced with the delivery of your order and the inconvenience this situation has caused. Unfortunately, in some cases delays or issues may occur once the parcel is handed over to the delivery company. According to the information available, the case has already been reviewed. Our Quality Control Manager will be contacting you shortly to help and to assist you further. If you need any further assistance or help with placing a new order in the future, please do not hesitate to contact us. We will be happy to assist you.
Best regards,
Onlinecarparts Team
Avoid, 5 weeks and some parts haven't arrived
Ordered parts on 2 February and when they arrived there was big hole in box and 2 wheel bearings were missing and 2 wishbone were wrong size . I informed them and they sent me a return slip for wishbones and bearings so I sent wishbone back with note attached to receipt asking for replacement wishbones and that the bearings were not delivered. A week later they refunded me for wishbones so I messaged them and they said they couldn't refund bearings because I hadn't returned them. I informed them again that bearings hadn't arrived and I wanted wishbones replaced, he said he could do that and sent me a pay link for wishbones so I paid. A week later they have emailed me saying they won't send wishbones until I have paid for wheel bearings again and another email saying they will send return slip for wheel bearings. So I have now paid for wishbones and wheel bearings about £100 and after 5 weeks still no closer to getting them.
2 February 2026
Unprompted review
Reply from Onlinecarparts - Great Britain
Hi Gaz!
We are sorry if any misunderstanding took place earlier.
We have thoroughly investigated the issue you raised and are pleased to confirm that it has been successfully resolved.
If you have a moment, please let us know how we did.
Your comments are very valuable to us!
Sincerely,
Onlinecarparts team
Wrong part supplied
I ordered a part for my vehicle, entered the registration number and the part supplied was for a left hand drive not right hand drive. I am now expected to pay £8.20 to return an item that was delivered wrong
4 March 2026
Unprompted review
Reply from Onlinecarparts - Great Britain
Hello Laurie!
We are sorry for such situation.
Our quality control manager contacted you concerning this issue and we hope that solution was found.
Best regards,
Onlinecarparts Team
Reply from Onlinecarparts - Great Britain
Hello Abel Balemesa!😊
Thank you for your kind feedback! We’re happy to hear that you appreciated the parts and the fast delivery. Your satisfaction means a lot to us, and we look forward to assisting you again in the future.
Best regards,
Onlinecarparts Team🚗
Veeeeeeery long time to receive my…
Veeeeeeery long time to receive my parcel . Now I'm stuck without Mot ... I order my parts 8/feb first parcel disappeared in Evri . Waiting for next one .. guys you hould to change delivery company!!
8 February 2026
Unprompted review
Reply from Onlinecarparts - Great Britain
Dear Bartlomiej ,
We are sorry for inconvenience caused.
We keep doing our best to help you in solving delivery issue.
Our manager contacted order owner but didn't get by response. If you have any questions please contact us at trust@onlinecarparts.co.uk.
Best regards, Onlinecarparts team
Excellent service at a good price.This part was delivered very quickly
This part was delivered very quickly. It was packaged very securely and arrived in its original box in its brand new condition. Although I have not fitted it yet I am confident that it will work as it is supposed to. Overall a great transaction.
16 February 2026
Reply from Onlinecarparts - Great Britain
Hello!
Thank you very much for your feedback and wonderful rating. We will continue to work only for 5 stars!
Best regards, Onlinecarparts Team🧡
Can't ask for any more.
I provided the VIN. They checked the correct parts for the vehicle. I received options, made my choice paid and they delivered. Parts are fitted and van in fixed. Can't ask for any more.
12 February 2026
Reply from Onlinecarparts - Great Britain
Hello HJH Bowyer!
Thank you for your kind feedback and for taking the time to share your experience with us. ✨We’re delighted to hear that you enjoyed working with us and that you’re satisfied with our service.
Wishing you safe and happy travels on the road!
Best regards,
Onlinecarparts Team🔧
Reply from Onlinecarparts - Great Britain
Hello Kevin Customer!😊
Thank you for your kind feedback! We’re happy to hear that you appreciated the parts and the fast delivery. Your satisfaction means a lot to us, and we look forward to assisting you again in the future.
Best regards,
Onlinecarparts Team🚗
My car parts came nice and safe quick…
My car parts came nice and safe quick delivery thank you 😊 will do shopping again
10 February 2026
Reply from Onlinecarparts - Great Britain
Hello Ahmet Dag!😊
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
Onlinecarparts Team🛠️
Good price for I assume a quality part
Good price for I assume a quality part. Was going to fit driveshaft today. But lost my locking wheel nut key. Job for the weekend now.
10 February 2026
Reply from Onlinecarparts - Great Britain
Hi John! 🙌
Thank you so much for your wonderful rating! We truly appreciate your support and are thrilled to have met your expectations.
Best regards,
Onlinecarparts Team🚗
Reply from Onlinecarparts - Great Britain
Hello Mr Richard🕊️!
Thank you for your positive feedback!
Best regards,
OnlinecarpartsTeam🔧✨
Sent wrong part. Take money immediately, refund it slowly....
Edit- company contacted me after complaint and told me that I didn't have to send back the wrong part and refunded me. Couldn't ask for more in fairness- would use again on that basis.
Original review. Sent wrong part, described as fitting did not. Now I have to go through the neck-ache of sending it all back before they give a refund. The part that thay now say I need is not in stock. Expensive and annoying waste of time. As ever, they take your money instantly, make you wait 5 days for your (wrong) part now I have to wait for them to hand my money back.
9 February 2026
Unprompted review
Reply from Onlinecarparts - Great Britain
Hello Russ!
We are sorry for such situation.
Our quality control manager contacted you concerning this issue and we hope that solution was found.
Best regards,
Onlinecarparts Team
It was easy and fast to order parts
It was easy and fast to order parts, only problem is taking weekend into consideration when ordering
9 February 2026
Reply from Onlinecarparts - Great Britain
Hello!
Thank you very much for your time and appreciation🏆.
Best regards,
Onlinecarparts Team🚗💨
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