I didn't realise bit was auto doc as I probably wouldn't have bought it as last time from autodoc took a long time for delivery over a week but I was pleasantly surprised when it was delivered the fol... See more
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Onlinecarparts.co.uk is an online store of all widespread and rare car parts. Be sure that on the site onlinecarparts.co.uk you buy the most qualitative car parts of well-known car parts makers. Our partners and supplies are such car parts makers, as Bosch, Beru, Sachs, Luk, Hella, Valeo, Febi Bilstein, TRW, Ate, K&N, Metzger, and many others. On the site onlinecarparts.co.uk it is very easy to find all car parts that are in stock. Even inexperienced car owners will be able to find necessary car part and order it.
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The correct part for my wife's car, unlike Amazon, thank you 😊

Reply from Onlinecarparts - Great Britain
I like the fast service and being kept upto date. Had a problem with the packaging.However the team have been in contact with me. To apologise about it. That for me is great sevice. Look forward to using online car parts again.

Reply from Onlinecarparts - Great Britain
Fast efficient service. Fast delivery. Arrived safely!The Aircon condenser was perfect for our needs and it was a good price. Happy customer!

Reply from Onlinecarparts - Great Britain
Good choice of product and price. Ordered the one the garage told me to get. Very happy.

Reply from Onlinecarparts - Great Britain
Good prices, but delivery shocking. Over two weeks and lots of emails. It was Evri though!!
No option to change courier.

Reply from Onlinecarparts - Great Britain
Had trouble finding correct part for my car, found these guys online found the part ordered it part arrived 5 days later absolutely brilliant would highly recommend.

Reply from Onlinecarparts - Great Britain
Ordering was easy. Online chat efficient. Suggest that connection to Auto Doc made evident at start. Query with appropriate item for specific vehicle dealt with well.

Reply from Onlinecarparts - Great Britain
ordering the right parts for my car was made easy and quick delivery.....solid well made parts and a great price

Reply from Onlinecarparts - Great Britain
Your website is brilliant for finding and ordering parts, but Evri are useless at delivery. My order was shown as out for delivery last Friday. Then it wasn't. Now it's been sitting in their warehouse not having moved since Friday morning. Their Customer support appears to be useless too. If I order from you again in the future can I refuse Evri as a courier. This is so bad I've had to go out and buy the parts locally so I can get on. Sadly your Chatbot isn't too good at dealing with this complaint either

Reply from Onlinecarparts - Great Britain
well packaged and correct and was informed all the way to my front door good value thank you.

Reply from Onlinecarparts - Great Britain
Ordered , items delivered within a few days. Then fitted and back on the road .Job Done !

Reply from Onlinecarparts - Great Britain
Your service is great but the delivery company that you use is a complete waste of time. Do not deliver to the correct address.

Reply from Onlinecarparts - Great Britain
Normally very pleased with autodoc choice of products and price !
But unless I'm mistaken ,and it was only a week ago so sure I m not.
I ordered some disc brake springs for Focus and one set for Fiesta.
I ordered some different brands but all came same brand and no Fiesta one.All said for a G.M car from 1995.
Went on a bit easy hope right parts.

Reply from Onlinecarparts - Great Britain
Really good company arrived fast and perfect as ordered

Reply from Onlinecarparts - Great Britain

Reply from Onlinecarparts - Great Britain
Website made it easy to find part, delivery was very fast. Correct parts sent. All very good, thankyou.

Reply from Onlinecarparts - Great Britain
A clear idea of a delivery date would be helpful. The part did need some manipulation to fit, and it came with the wrong charging port.

Reply from Onlinecarparts - Great Britain
easy to order, parts delivered on time.
efficient, no complaints. Reasoable prices.

Reply from Onlinecarparts - Great Britain
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