O'Neill Europe Reviews 1,903

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent quality of the products, noting that items are durable and meet expectations. Many also highlight the speed and efficiency of the delivery service, with orders often arriving quickly and as described. However, some people were dissatisfied with the ordering and delivery process, citing issues like delayed shipments, incorrect orders, or items not being delivered as promised. A few other people also felt that the sizing information was confusing or that the quality of certain items, particularly some apparel, did not match the price.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers praise the quality, durability, and fit of... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many consumers praise the fast shipping and... See more

Order

Clients share ambiguous opinions on order. While some customers experienced quick ordering processes,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the excellent product quality, noting... See more

Price

People report ambiguous experiences with price. Many customers express dissatisfaction with high shipping... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really good service, nice shorts and quick delivery. Im not sure about the sizing though. Some shorts are classified as S/M/L but others as 30/32/34/36 etc. First, this is confusing and then the S/M/L... See more

Rated 4 out of 5 stars

Everything went smoothly, it just took a little hit longer to arrive then expected. There should be an option for quick delivery even if it ment an extra fee.

Rated 4 out of 5 stars

The product quality is excellent—the materials and construction are exactly as expected and very durable. However, the shipping process to my country was slower than anticipated, and the delivery co... See more


Company details

  1. Surf Shop
  2. Activewear Store
  3. Clothing Store
  4. Ski Shop
  5. Snowboard Shop

Written by the company

O’Neill, the original California surf, snow and lifestyle brand, was founded in 1952 when a young man named Jack O’Neill took his unstoppable passion for surfing and used it to battle Mother Nature. Jack’s initial vision of producing functional and innovative board riding products continues to lie at the core of everything the company does. From the first neoprene surf wetsuit and board leash to the world’s first stitchless board shorts. O’Neill will always be committed to growing its reputation as one of the world’s leading youth lifestyle brands based on being the First Name in the water.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

The diferences between the sizes of the…

The diferences between the sizes of the tshirts is unbelieve in my last order the same tshirt i had to return both (M and S) because were too big… and spent 9€ to shipping for each order i think is not fair for the client… sorry to bebso honest

21 June 2024
Rated 3 out of 5 stars

Ordered a surf bikini set

Ordered a surf bikini set, where the pictured bottom had a medium to high coverage. However, when the set arrived, the bottom coverage was very cheeky. Wouldn't order online anymore, since you can't trust that you'll get what is pictured. Giving still 3 stars, because fabric and colour were good quality and the return process easy.

31 May 2024
Rated 5 out of 5 stars

quality swimwear that stays on as it…

quality swimwear that stays on as it should, looks and feels good. I purchased one piece, and 3 bikini combos and I am very happy with all. Great fit and on bikini tops I appreciate the option to adjust bandwidth and/or straps as needed

30 May 2024

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