Francesco was so helpful. This was our first time booking a villa through Oliver’s Travels and we needed some ideas and inspiration. Francesco sourced a list of suitable locations, all within budget... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Booking through Oliver's Travels is so smooth and such a pleasure. No hassle at all either phoning or emailing them. Having dealt with Francesco firstly and then amending our booking to add an extra... See more
Company replied
As a villa owner on Crete, we are very happy with the services Oliverstravel provides when renting out our property. The contact is always direct and personal. Great assistance, also transparent pric... See more
Company replied
Third time booking with Oliver’s, this time ahead of the Easter Break. Highly recommend the site for both the calibre of properties available and the customer experience provided. Today we booked with... See more
Company replied
Company details
Written by the company
Oliver's Travels brings you over 9000, unique and quirky villa holidays and chateaux to rent across UK, France, Italy, Spain, Greece, Croatia, Portugal, Cyprus and the Caribbean.
Contact info
Chester House, 1-3 Kennington Park Rd, Brixton Rd, SW9 6DE, London, United Kingdom
- 03338880205
- info@oliverstravels.com
- oliverstravels.com
4.8
Excellent
3K reviews
Replied to 90% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy booking
Very easy booking. Staff were very knowledgable and questions they couldn’t answer were forwarded to owners who got back to us immediately. Great selection of homes, villas, apartments, with equally broad range of prices.
6 February 2026
Unprompted review
Reply from Oliver's Travels
Hi Ruth,
Thank you for your feedback! We’re delighted to hear the booking process was easy and that your questions were answered promptly. We hope you have a wonderful stay!
Best wishes,
Oliver's Travels
I found Jacqueline Torrisi very helpful…
I found Jacqueline Torrisi very helpful and she kindly contacted the owner of the property on three separate occasions to answer my questions. Our responses were very prompt.
18 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Peter,
Thank you for your kind feedback! We’re delighted to hear that Jacqueline was so helpful and went the extra mile to contact the owner multiple times on your behalf. It’s great to know you received prompt responses throughout, and we hope you have a wonderful stay.
Best wishes,
Oliver's Travels
Oliver's Travels
Francesco at Oliver's Travels has been very helpful in guiding me through finding a property to rent, and subsequent queries. He was very patient !!
18 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Gwyn,
Thank you for your kind feedback! We’re delighted to hear that Francesco was so helpful and patient while guiding you through finding the right property. We really appreciate your kind words and hope you have a wonderful stay!
Best wishes,
Oliver's Travels
Excellent customer service from…
Excellent customer service from Francesco Santorsola. He found us a great option for our holiday, keeping us up to date on progress all the time and helping with the all the details to make it a great stay.
9 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Chris,
Thank you for your wonderful feedback! We’re delighted to hear that Francesco provided excellent service, kept you well informed, and helped find a great option for your holiday. We hope you have a fantastic stay!
Best wishes,
Oliver's Travels
Amazing experience in England
What a great experience we had with Oliver Travel travelling to England in September. They helped us organize everything from scratch and found us a perfect house near Manchester.
20 September 2025
Unprompted review
Reply from Oliver's Travels
Hi Olly,
Thank you for your wonderful feedback! We’re delighted to hear you had such a great experience travelling to England and that the team helped organise everything and find the perfect house near Manchester.
We hope to welcome you back again soon!
Best wishes,
Oliver's Travels
Excellent booking experience
Prompt answering of the phone and a very pleasant person to speak to made the booking process a positive experience . My enquiry was followed up very quickly and the dates confirmed. I am really impressed at how smooth the process was.
13 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Julie,
Thank you for your kind feedback! We’re delighted to hear that your booking experience was smooth and positive, with prompt responses and helpful follow-up.
We hope you have a wonderful holiday.
Best wishes,
Oliver's Travels
This is the first time we have booked a…
This is the first time we have booked a villa with Oliver’s Travels (for summer ‘26) and so far our experience has surpassed our bookings with other villa companies over the last 13 years; I just wish we had found you sooner! Harry Maw has been our point of contact and his service and care have been exceptional - immediately friendly and welcoming and also extremely helpful and efficient. He has answered all our queries and has provided helpful suggestions.
We are very grateful to Harry and Oliver’s Travels and are looking forward to seeing our villa!
13 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Christine,
Thank you for your wonderful feedback! We’re delighted to hear that your first booking with Oliver’s Travels has been such a positive experience. Harry will be so pleased to hear your kind words.
We hope you have a fantastic stay next summer!
Best wishes,
Oliver's Travels
Samantha Shahmani was so kind when I…
Samantha Shahmani was so kind when I was booking. Great conversation about our needs. 😊
13 March 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you for your kind feedback! We’re delighted to hear that Samanta was so kind and took the time to discuss your needs while booking. We hope you have a wonderful stay.
Best wishes,
Oliver's Travels
Francesco was really helpful
Francesco was really helpful, rearranging our stay so it worked for us. Very efficiant and all clearly communicated to us. A very good experiance, thank you!
26 February 2026
Unprompted review
Reply from Oliver's Travels
Hi Mark,
Thank you for your kind feedback! We’re delighted to hear that Francesco was so helpful in rearranging your stay and that everything was handled efficiently with clear communication.
We’re glad you had a great experience with us!
Best wishes,
Oliver's Travels
Good experience
There was a bit of mix up at the beginning, but always got a prompt reply and overal a good experience. Samanta has been very helpful and reactive.
10 March 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you for your feedback! We’re glad to hear that, despite the initial mix-up, you received prompt replies and had a good overall experience. Samanta will be pleased to know her help and responsiveness made a difference. We hope you have a wonderful stay.
Best wishes,
Oliver's Travels
Samantha is great!
Samantha is prompt, polite and generally so helpful. She has made the process of booking so easy. Now we just need to look forward to the trip :)
9 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Sarah,
Thank you for your lovely feedback! We’re delighted to hear that Samanta was prompt, polite, and so helpful in making the booking process easy. Now it’s time to look forward to the trip. Have a fantastic holiday!
Bets wishes,
Oliver's Travels
I prebooked a villa online and Samantha…
I prebooked a villa online and Samantha was immediately on hand to go through any necessary questions with me!
4 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Sadia,
Thank you for your kind feedback! We’re delighted to hear that Samanta was so quick to help and guide you through your questions after your pre-booking. We hope you have a wonderful stay.
Best wishes,
Oliver's Travels
Adelaide was such a great help
Adelaide was such a great help. Patient. Responsive. Always kind and thoughtful. She helped us find the perfect spot and gave us all the detail we needed to make an informed decision.
5 March 2026
Unprompted review
Reply from Oliver's Travels
Hi James,
Thank you for your wonderful feedback! We’re delighted to hear that Adelaide was so patient, responsive, and helpful in finding the perfect place for you. We’re glad she provided all the details you needed, and we hope you have a fantastic stay.
Best wishes,
Oliver's Travels
Great communication and looking forward…
Great communication and looking forward to our stay
7 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Emma,
Thank you for your kind feedback! We’re delighted to hear that you experienced great communication and we hope you have a wonderful stay with us.
Best wishes,
Oliver's Travels
Chiara was exceptionally helpful!
Chiara was exceptionally helpful in providing information about the property we were trying to book. She responded quickly to my emails and even followed up with a phone call to answer my questions. Great service! We love this company and have used them many times.
28 February 2026
Unprompted review
Reply from Oliver's Travels
Hi Melissa,
Thank you for your lovely feedback! We’re delighted to hear that Chiara was so helpful and responsive. We truly appreciate your continued trust in Oliver’s Travels and look forward to helping you again.
Best wishes,
Oliver's Travels
Booking our villa of choice was so easy
Booking our villa of choice was quick and very easy. We added a request in the comments field of the booking website and were very impressed when Alberto responded very quickly. He had passed our request on to the owners and got a response. He then called us to let us know our request could be accommodated. No deposit was taken until Alberto was sure we were happy with all details. We would definitely book through Oliver’s Villas again.
26 February 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you for your lovely feedback! We’re delighted to hear that booking your villa was quick and easy, and that Alberto was so responsive in checking your request with the owners and keeping you updated. We really appreciate your kind words and hope you have a fantastic stay!
Best wishes,
Oliver's Travels
Fantastic seamless booking experience…
Fantastic seamless booking experience with Alberto. Looking forward to our trip.
4 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Emma,
Thank you for your lovely feedback! We’re delighted to hear that Alberto made the booking process seamless. We hope you have a fantastic trip and look forward to assisting you again in the future!
Best wishes,
Oliver's Travels
Fantastic flexibility
Fantastic, efficient and friendly service even on weekends . Chiara was super helpful when we needed to amend our trip dates, it was such a relief not to lose our trip due to a family emergency but instead be able to reschedule for a calmer period.
1 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Isabella,
Thank you so much for your kind feedback! We’re delighted to hear that Chiara was so helpful and responsive, even over the weekend, and that she was able to support you in rescheduling during a difficult time. We’re glad we could help ease the situation, and we hope you enjoy a much calmer and wonderful trip when the time comes.
Best wishes,
Oliver's Travels
Very swift response to booking queries
Very swift response to booking queries, smooth process, we’ve used Oliver’s Travels before and keep coming back as there’s a great selection of properties at reasonable prices with honest, helpful descriptions. Samanta S made it all very easy for us. Thank you!
1 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Frances,
Thank you for your kind feedback! We’re delighted to hear the booking process was smooth and that Samanta made everything easy for you. We really appreciate you choosing us again and hope you have a wonderful holiday!
Best wishes,
Oliver's Travels
Within minutes our reservation was…
Within minutes our reservation was confirmed with owners of the villa . The Oliver's travel coordinator was excellent professional and very polite
1 March 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you for your kind feedback! We’re delighted to hear that your reservation was confirmed so quickly and that our coordinator was professional and polite throughout. We hope you have a wonderful stay.
Best wishes,
Oliver's Travels
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