Our OT rep, Adelaide Daniel, was extremely responsive. She very quickly converted our long list of vacation specs into a short list of conforming properties. As a result, we were able quickly to ident... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is the second year running we've used Oliver's Travels. We find the website to be really helpful and there was a wide range of villas for us to choose from. When it came to booking we made a 48 h... See more
Company replied
Francesco was so helpful. This was our first time booking a villa through Oliver’s Travels and we needed some ideas and inspiration. Francesco sourced a list of suitable locations, all within budget... See more
Company replied
As a villa owner on Crete, we are very happy with the services Oliverstravel provides when renting out our property. The contact is always direct and personal. Great assistance, also transparent pric... See more
Company replied
Company details
Written by the company
Oliver's Travels brings you over 9000, unique and quirky villa holidays and chateaux to rent across UK, France, Italy, Spain, Greece, Croatia, Portugal, Cyprus and the Caribbean.
Contact info
Chester House, 1-3 Kennington Park Rd, Brixton Rd, SW9 6DE, London, United Kingdom
- 03338880205
- info@oliverstravels.com
- oliverstravels.com
4.8
Excellent
3K reviews
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic flexibility
Fantastic, efficient and friendly service even on weekends . Chiara was super helpful when we needed to amend our trip dates, it was such a relief not to lose our trip due to a family emergency but instead be able to reschedule for a calmer period.
1 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Isabella,
Thank you so much for your kind feedback! We’re delighted to hear that Chiara was so helpful and responsive, even over the weekend, and that she was able to support you in rescheduling during a difficult time. We’re glad we could help ease the situation, and we hope you enjoy a much calmer and wonderful trip when the time comes.
Best wishes,
Oliver's Travels
Very swift response to booking queries
Very swift response to booking queries, smooth process, we’ve used Oliver’s Travels before and keep coming back as there’s a great selection of properties at reasonable prices with honest, helpful descriptions. Samanta S made it all very easy for us. Thank you!
1 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Frances,
Thank you for your kind feedback! We’re delighted to hear the booking process was smooth and that Samanta made everything easy for you. We really appreciate you choosing us again and hope you have a wonderful holiday!
Best wishes,
Oliver's Travels
Within minutes our reservation was…
Within minutes our reservation was confirmed with owners of the villa . The Oliver's travel coordinator was excellent professional and very polite
1 March 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you for your kind feedback! We’re delighted to hear that your reservation was confirmed so quickly and that our coordinator was professional and polite throughout. We hope you have a wonderful stay.
Best wishes,
Oliver's Travels
Professionalism
I was immediately contacted by phone after making the submission of pre reservation. All my doubts were addressed and Jacqueline was always helpful and very close. I had to change the dates and all was immediately taken care of - very professional and attentive staff.
25 February 2026
Unprompted review
Reply from Oliver's Travels
Hi Marta,
Thank you for your kind feedback! We’re delighted to hear that Jacqueline was so professional, attentive, and responsive, and that your questions and date changes were handled so smoothly. We hope you have a wonderful holiday.
Best wishes,
Oliver's Travels
Reply from Oliver's Travels
Hi Robert,
Thank you for your kind feedback! We’re delighted to hear that Daryl was extremely helpful. Many thanks to you too, and we hope to assist you again soon.
Best wishes,
Oliver's Travels
Samanta made the whole booking…
Samanta made the whole booking procedure a pleasure. Friendly efficient and a credit to the company.
28 February 2026
Unprompted review
Reply from Oliver's Travels
Hi Roger,
Thank you for your lovely feedback! We’re delighted to hear that Samanta made the booking process such a pleasure with her friendly and efficient support. She’s truly a credit to the team, and we hope you have a fantastic holiday!
Best wishes,
Oliver's Travels
Reply from Oliver's Travels
Hi Zoe,
Thank you for your feedback! We’re delighted to hear that you received great communication from Samanta. We hope you have a wonderful holiday!
Best wishes,
Oliver's Travels
Great customer service helping to…
Great customer service helping to resolve quickly whether our family of five could be accommodated in a rental in France. Francesco S provided superb service.
24 February 2026
Unprompted review
Reply from Oliver's Travels
Hi Thomas,
Thank you for your kind feedback! We’re delighted to hear that Francesco was able to quickly and efficiently help confirm accommodation for your family in France. It’s great to know you received superb service, and we hope you have a wonderful holiday.
Best wishes,
Oliver's Travels
Fantastic Francesco
Great service so far from Francesco. Travelling in June which will be the real test, but so far so good. First time with Oliver's but we will be back.
11 February 2026
Unprompted review
Reply from Oliver's Travels
Hi Mark,
Thank you for your great feedback! We’re delighted to hear that Francesco has provided such excellent service so far. We hope everything continues just as smoothly for your trip in June, and we’d be very happy to welcome you back again in the future.
Best wishes,
Oliver's Travels
Great experience
Easy to book. Samanta Shahmani was very helpful arranging pool heating and confirming details v quickly. Great service throughout.
27 February 2026
Unprompted review
Reply from Oliver's Travels
Hi Jack,
Thank you for your lovely feedback! We’re delighted to hear that the booking was easy and that Samanta was so helpful in arranging pool heating and confirming details quickly. We’re pleased you had a great experience and hope you have a fantastic holiday!
Best wishes,
Oliver's Travels
The booking process was amazing
The booking process was amazing, Francesco Santorsola went out of his way to help with incredibly prompt responses (despite some very odd questions from our side!). Can’t recommend enough.
22 February 2026
Unprompted review
Reply from Oliver's Travels
Hi Sally,
We are delighted to hear that both the booking process and our dear Francesco were amazing. He truly is a star, and there is not a single question he can’t answer!
Thank you so much for your lovely feedback, and we wish you a wonderful holiday.
Warmest regards,
Oliver's Travels
Franceso helped us sort out our chateau…
Franceso helped us sort out our chateau holiday very efficiently...thanks once again...Rob
16 February 2026
Unprompted review
Reply from Oliver's Travels
Hi Rob,
Thank you for taking the time to leave this nice review. We are happy to know that your booking is now confirmed and that Francesco was helpful. He really appreciates your words.
Warmest regards,
Oliver's Travels
Easy to work with!
Second time I've done a price match with these folks, and it's been smooth and easy both times. I appreciate their commitment to that guarantee and making it easy to follow through on. Daryl was communicative and helpful throughout the booking process.
26 February 2026
Unprompted review
Reply from Oliver's Travels
Hi Theodore,
Thank you so much for your 5-star review. We are delighted to hear that the process was hassle-free. Thanks for your continued trust and support.
Warmest regards,
Oliver's Travels
Very Good Experience
Veronica was super helpful right from initial enquiries through to final booking
25 February 2026
Unprompted review
Reply from Oliver's Travels
Hi John,
Thank you for your kind words! We are delighted to hear that Veronica was so helpful throughout your booking journey and we hope you have a lovely stay.
Warmest regards,
Oliver's Travels
Outstanding customer service during the…
Outstanding customer service during the booking process. Samanta was truly great—very helpful and super friendly—and assisted me with all my special requests. I hope this fantastic first impression continues throughout my stay. ;)
25 February 2026
Unprompted review
Reply from Oliver's Travels
Hi Stephan,
Thank you so much for your wonderful feedback! We are thrilled to hear that Samanta made your booking experience so smooth and friendly, and that all your requests were taken care of.
We will do our very best to ensure your stay lives up to that fantastic first impression.
Warmest regards,
Oliver's Travels
Great Service
Jaqueline has been exceptionally efficient and helpful.
I would like to submit another review after our stay.
25 February 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you for sharing your kind words! We are so pleased Jaqueline could assist you efficiently. We look forward to your follow-up review after your stay and hope you have a wonderful time.
Warmest regards,
Oliver's Travels
Great communication from Samanta
Great communication from Samanta, very quick to respond and helpful with all my requests.
25 February 2026
Unprompted review
Reply from Oliver's Travels
Hi Vlad,
Thank you for your kind words! We are thrilled to hear that Samanta was able to assist you quickly and helpfully, and so is she. Thanks for this 5-star review and see you for the next one.
Warmest regards,
Olvier's Travels
Easy to Book
It took just a matter of minutes to book our holiday let on the Oliver's Travels website and with help and confirmation from Chiara all was confirmed and we are good to go in the summer.
20 February 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you so much for your wonderful review! We are delighted to hear that you found the booking process quick and easy, and that Chiara was able to assist you promptly with confirmation. We will be sure to pass on your kind words to her.
We can’t wait for you to enjoy your holiday! If you need anything in the meantime, we are always here to help.
Warmest regards,
Oliver's Travels
excellent service
24 February 2026
Unprompted review
Reply from Oliver's Travels
Hi Simon.
We are delighted to hear you received excellent service. Your support means a lot to us, and we look forward to welcoming you again soon.
Warmest regards,
Oliver's Travels
Customer service
Not had the holiday yet, but the customer service through the booking procedure has been great. Thank you, Daryl.
20 February 2026
Unprompted review
Reply from Oliver's Travels
Hi Marianne.
We are delighted to hear that you have had a great experience with our customer service so far. We will be sure to pass your kind words on to Daryl, who will be thrilled to hear them.
We can’t wait for you to enjoy your holiday, and we are here if you need anything at all before you travel!
Warmest regards,
Oliver's Travels
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