Francesco was so helpful. This was our first time booking a villa through Oliver’s Travels and we needed some ideas and inspiration. Francesco sourced a list of suitable locations, all within budget... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Booking through Oliver's Travels is so smooth and such a pleasure. No hassle at all either phoning or emailing them. Having dealt with Francesco firstly and then amending our booking to add an extra... See more
Company replied
As a villa owner on Crete, we are very happy with the services Oliverstravel provides when renting out our property. The contact is always direct and personal. Great assistance, also transparent pric... See more
Company replied
Third time booking with Oliver’s, this time ahead of the Easter Break. Highly recommend the site for both the calibre of properties available and the customer experience provided. Today we booked with... See more
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Company details
Written by the company
Oliver's Travels brings you over 9000, unique and quirky villa holidays and chateaux to rent across UK, France, Italy, Spain, Greece, Croatia, Portugal, Cyprus and the Caribbean.
Contact info
Chester House, 1-3 Kennington Park Rd, Brixton Rd, SW9 6DE, London, United Kingdom
- 03338880205
- info@oliverstravels.com
- oliverstravels.com
4.8
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Oliver's Travels
Hi Lou,
Thank you for your kind feedback! We’re glad our team could be friendly and responsive. We look forward to assisting you again soon!
Best wishes,
Oliver's Travels
We booked our first family holiday…
We booked our first family holiday through the site. It was easy, and the reviews wee awesome!
Follow up contact over the phone has been nothing but professional. Fantastic
4 March 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you for your wonderful feedback! We’re thrilled your first family holiday booking was easy and that our follow-up service met your expectations. We hope you have a fantastic trip!
Best wishes,
Oliver's Travels
Great customer service
Great customer service, particularly Samanta, who went out of her way to sort out various problems for us. Thanks team!
1 April 2026
Unprompted review
Reply from Oliver's Travels
Hi Ben,
Thank you for your kind words! We’re delighted Samanta could assist and ensure everything went smoothly. We’ll pass your thanks on to the team!
Best wishes,
Oliver's Travels
A wonderful holiday
A wonderful holiday. Amazing hosts, a beautiful house and location and an all round amazing stay! Thank you so much.
13 February 2026
Unprompted review
Reply from Oliver's Travels
Hi Sara,
Thank you for your lovely feedback! We’re thrilled you had an amazing stay and enjoyed the house, location, and our team. We hope to welcome you back soon!
Best wishes,
Oliver's Travels
Booking summer holiday.
Booking summer holiday.
Very quick response to queries.
Professional and friendly.
Helped when help was requested.
Couldn't fault the support and advice given.
29 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Steve,
Thank you for your kind words! We’re delighted our team could provide professional and friendly support, and that your booking experience was smooth. We look forward to helping you enjoy a fantastic summer holiday!
Best wishes,
Oliver's Travels
Friendly and efficient service
It was my first time booking with Olivers Travel now we have a commercial agreement with them. Really impressed with the service given by Fern and Charlotte - friendly and efficient and a great selection of villa offerings
30 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Paul,
Thank you for your kind feedback! We’re thrilled that Fern and Charlotte made your first experience with us so smooth and enjoyable, and that you’re happy with our villa selection.
We look forward to continuing our partnership!
Best wishes,
Oliver's Travels
Great support service
The support received from Harry Maw via active chat was extremely helpful.
He responded quickly to my query regarding a particular villa and sourced 3 stunning alternative options for our preferred dates.
31 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Joanne,
Thank you for your wonderful feedback! We’re delighted to hear that Harry provided such helpful and efficient support, and that he was able to find great alternative options for you.
We look forward to helping you plan a fantastic stay!
Best wishes,
Oliver's Travels
Had a call with Veronica and she had…
Had a call with Veronica and she had all the information we needed straight away for us to book our Villa with her, everything was so easy.
27 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Gavin,
Thank you for your kind feedback! We’re delighted to hear that Veronica made the booking process so easy and had all the information you needed.
Have a great holiday!
Best wishes,
Oliver's Travels
Review
So far, my experience of booking a house with Oliver’s Travels and, in particular, the fast & efficient response to my queries by Alberto, has been a joy and made everything pleasant and streamlined.
24 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Mary,
Thank you for your lovely feedback! We’re so pleased to hear that your booking experience has been smooth and enjoyable, and we’ll be sure to pass your kind words on to Alberto.
Best wishes,
Oliver's Travels
Very smooth customer service for the…
Very smooth customer service for the second time using Oliver's Travels. Was thrilled to be able to use my VIP credit just in the nick of time, and found Francesco massively helpful and efficient.
13 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Olivia,
Thank you for your feedback! We’re delighted to hear everything went smoothly and that Francesco was so helpful. Enjoy your trip!
Best wishes,
Oliver's Travels
Francesco Santorsola (Olivers Travels)
Francesco made every effort to provide not only what I was asking for but also added a number of surprises that equate to what a holiday is really all about. Going on holiday means finding those experiences not found in everyday life. Francesco made all avenues of opportunity availble to make the holiday truly remarkable.
23 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Ian,
Thank you for your wonderful feedback! We’re delighted to hear that Francesco went above and beyond to create a truly memorable experience and added those special touches that make a holiday unique. We hope you have a fantastic stay!
Best wishes,
Oliver's Travels
Jacqueline @ Oliver's Travels.com
I used Jacqueline @ Olivers' in March 2026 and found her and the OT site, exceptional.
I might be the world's fussiest traveller and Jacqueline showed she does a difficult job well; always prompt in her responses. Always positive & anticipatory in her service. Uncommon in my experience.
OT deserve praise for their website and including property floorplans. Hallelujah.
23 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Sean,
Thank you for your great feedback! We’re delighted to hear that Jacqueline provided such prompt and attentive service, and that you found the website features helpful.
We really appreciate your kind words!
Best wishes,
Oliver's Travels
Samanta was ABOVE AND BEYOND
Samanta was ABOVE AND BEYOND. Due to personal issues needed to reschedule; she made everything happen and was patient, organised and above all really kind.
23 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Adrienne,
Thank you for your lovely feedback! We’re delighted to hear that Samanta went above and beyond with such kindness and support. We hope you have a fantastic stay!
Best wishes,
Oliver's Travels
Jacqueline was really helpfull and made…
Jacqueline was really helpfull and made the booking process very easy and stress free.. looking forward to our 3rd holiday with Olivers
24 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Charlie,
Thank you for your lovely feedback! We’re delighted to hear that Jacqueline made the booking process easy and stress-free. We hope you have a fantastic third holiday with us!
Best wishes,
Oliver's Travels
No hassle experience.
Booking through Oliver's Travels is so smooth and such a pleasure. No hassle at all either phoning or emailing them. Having dealt with Francesco firstly and then amending our booking to add an extra day on at the beginning with Chiara was seamless. Both agents were attentive and professional and deal with our queries and booking efficiently. This is our 5th time booking with Oliver's travels....think that speaks for itself.
19 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Sarah,
Thank you for your wonderful feedback and continued trust! We’re delighted to hear your booking experience was smooth and hassle-free, and that Francesco and Chiara were so helpful.
We truly appreciate you choosing us again!
Best wishes,
Oliver's Travels
Henry was fantastic and very helpful…
Henry was fantastic and very helpful when he called me ... I was very impressed and happy with the care and great customer service... It makes a difference when a good company reaches out to you during or after booking....
22 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Louise,
Thank you for your lovely feedback! We’re delighted to hear that Henry was so helpful and that his call made a positive difference to your experience. We truly value providing that extra level of care and are so pleased you felt well looked after.
Best wishes,
Oliver's Travels
Very easy booking
Very easy booking. Staff were very knowledgable and questions they couldn’t answer were forwarded to owners who got back to us immediately. Great selection of homes, villas, apartments, with equally broad range of prices.
6 February 2026
Unprompted review
Reply from Oliver's Travels
Hi Ruth,
Thank you for your feedback! We’re delighted to hear the booking process was easy and that your questions were answered promptly. We hope you have a wonderful stay!
Best wishes,
Oliver's Travels
I found Jacqueline Torrisi very helpful…
I found Jacqueline Torrisi very helpful and she kindly contacted the owner of the property on three separate occasions to answer my questions. Our responses were very prompt.
18 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Peter,
Thank you for your kind feedback! We’re delighted to hear that Jacqueline was so helpful and went the extra mile to contact the owner multiple times on your behalf. It’s great to know you received prompt responses throughout, and we hope you have a wonderful stay.
Best wishes,
Oliver's Travels
Oliver's Travels
Francesco at Oliver's Travels has been very helpful in guiding me through finding a property to rent, and subsequent queries. He was very patient !!
18 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Gwyn,
Thank you for your kind feedback! We’re delighted to hear that Francesco was so helpful and patient while guiding you through finding the right property. We really appreciate your kind words and hope you have a wonderful stay!
Best wishes,
Oliver's Travels
Excellent customer service from…
Excellent customer service from Francesco Santorsola. He found us a great option for our holiday, keeping us up to date on progress all the time and helping with the all the details to make it a great stay.
9 March 2026
Unprompted review
Reply from Oliver's Travels
Hi Chris,
Thank you for your wonderful feedback! We’re delighted to hear that Francesco provided excellent service, kept you well informed, and helped find a great option for your holiday. We hope you have a fantastic stay!
Best wishes,
Oliver's Travels
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