They were very helpful and kind! Order arrived as expected and I'm extremely satisfied with the quality of products. I Literally have no suggestions for improvements because everything is optimized pr... See more
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EN: I bought these acne products. It is sooo ineffective. It looks like we are applying water to the skin. Money thrown out the window!!!! FR: J'ai achété ces produits pour mon acné.... See more
Company replied
Happy with the products of Okdermo! I use Triluma for my hyperpigmentation and within 3 days I noticed improvement of my skin. Great! Be aware to start slowly and don't overdo. The Customer service o... See more
Company replied
This is the best place to find this product. This creme has really worked for me controlling my facial hair. After Vaniqua was discontinued, I'm very grateful to find Okdermo. They sell Elyn creme, wh... See more
Company replied
Company details
Written by the company
OKDERMO ® | Beauty, Health, & Skin Care Online Store. Best on the market anti-aging solutions. Acne treatment creams, retinol products, vaniqa. Skin lightening and melasma treatment products. One stop store for your health needs!
Contact info
Main Street, 90001, San Francisco, United States
- okdermo@okdermo.com
- okdermo.com
The product I ordered was delivered…
The product I ordered was delivered before the promise date. The product was as described. Very good experience.

Reply from OKDERMO.com
Good service
The shipping came earlier than expected. The container was perfectly sealed and the packaging well secured.
Overall, good product and good service.
Love the product and the outcome also…
Love the product and the outcome also the communication with OKDERMO is super great.

Reply from OKDERMO.com
This is the first time I have ordered…
This is the first time I have ordered from Okdermo and I must say the customer service is outstanding. I was a bit worried that my product would not be here on time but I got it today and in excellent condition.
I'm looking forward to ordering more from you guys.
Regards.

Reply from OKDERMO.com
I'm based in the UK so didn't know if…
I'm based in the UK so didn't know if this site was trustworthy. It was, however, a really great experience. Surprisingly quick delivery and great products :) I'll definitely be using them again!

Reply from OKDERMO.com
Awesome, great customer service.
Awesome business with great customer service and great commuication. Fast at shipping, very happy with products and service. I will be a returning customer. Thank you! 5 stars!

Reply from OKDERMO.com
Excellent customer service
Excellent customer service! They even reached out to me to be sure I'd gotten my order. Also, very nice people!

Reply from OKDERMO.com
Reliable company.
My order arrived in a short time, by UPS (I had to sign) thus proving how reliable this company is.

Reply from OKDERMO.com
Reliable Customer Service and Communication
Reliable, good prices and great email follow up on shipment. Will definitely use Okdermo again!

Reply from OKDERMO.com
Great customer service and fast…
Great customer service and fast delivery! Would definitely use again :)

Reply from OKDERMO.com

Reply from OKDERMO.com
Awesome company!
I have ordered from several companies and it was always difficult and took forever to receive my items. Then Nathalie the beauty diva on you tube recommended this company so, I placed an order. To my surprise, NO PROBLEMS😊. The transaction was smooth, the delivery was fast and I received an email from them to follow up. I will use OKDERMO Skin Care for all of my future purchases

Reply from OKDERMO.com
I’ve been using Vaniqa for years
I’ve been using Vaniqa for years. Since it’s on back order for several months I searched online and found this Eflora product. Works just as well. Very effective at a much lower cost. Will be purchasing again. Only problem was waiting for it to get shipped overseas.

Reply from OKDERMO.com
Easy communication with the seller
Easy communication with the seller. My package did not arrive as expected. The seller contacted me first to see if my package had been delivered. When I informed them it had not, they reshipped it quickly and continued to follow up with me to make sure my package was delivered. Excellent customer service.

Reply from OKDERMO.com
Purchase with confidence
Although it takes about 10 days to receive your item because it is coming from overseas, rest assured that you will receive an authentic product. The company is very good about responding promptly to all communications. I will be using them from now on for my skincare needs.

Reply from OKDERMO.com
I have used Vaniqua cream for years &…
I have used Vaniqua cream for years & when I could no longer get it I was on the internet searching and I found this cream which is better

Reply from OKDERMO.com
Superb, would recommend
Superb, fast delivery & awesome products will use again.

Reply from OKDERMO.com
Quick and reliable
Quick and reliable delivery/service. Product works great as well.

Reply from OKDERMO.com
Good Product and Service
Honestly I received just what I ordered on time the customer service is very professional and it was great service. Would order again most definitely very happy with my purchase.

Reply from OKDERMO.com
Excellent customer service
Excellent customer service. I was concerned about the delivery date.
Angela S from Customer Service answered my email immediately. She was very reassuring.
Janet

Reply from OKDERMO.com
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