They were very helpful and kind! Order arrived as expected and I'm extremely satisfied with the quality of products. I Literally have no suggestions for improvements because everything is optimized pr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
EN: I bought these acne products. It is sooo ineffective. It looks like we are applying water to the skin. Money thrown out the window!!!! FR: J'ai achété ces produits pour mon acné.... See more
Company replied
Happy with the products of Okdermo! I use Triluma for my hyperpigmentation and within 3 days I noticed improvement of my skin. Great! Be aware to start slowly and don't overdo. The Customer service o... See more
Company replied
This is the best place to find this product. This creme has really worked for me controlling my facial hair. After Vaniqua was discontinued, I'm very grateful to find Okdermo. They sell Elyn creme, wh... See more
Company replied
Company details
Written by the company
OKDERMO ® | Beauty, Health, & Skin Care Online Store. Best on the market anti-aging solutions. Acne treatment creams, retinol products, vaniqa. Skin lightening and melasma treatment products. One stop store for your health needs!
Contact info
Main Street, 90001, San Francisco, United States
- okdermo@okdermo.com
- okdermo.com
Such good service
Such good service. My local postal service never delivered my order and okdermo reshipped my order within 2 days. Really grateful! Waiting patiently on my order!

Reply from OKDERMO.com
I highly recommend OKDERMO
I highly recommend OKDERMO. Customer service was excellent. They provide highquality products at fair prices. Trust me, I will be ordering again!

Reply from OKDERMO.com
Will use them again.
My purchase arrived very promptly in the UK. Friendly and prompt service when I have emailed as well, which was reassuring. Will use them again. My only criticism is the cost of shipping, however it was fast so I suppose that is what you are paying for.

Reply from OKDERMO.com
I have nothing but positive experience…
I have nothing but positive experience with OKDERMO. I highly recommend them.Customer Service is Excellent,I was updated at every step of the way.Felt safe and secure placing my order with them.
Quality of products sold is of the highest grade.My items were in good condition,sealed and came with Tamper Resistant packaging.

Reply from OKDERMO.com
I am very pleased with Elfora...works…
I am very pleased with Elfora...works as well as Vaniqa and costs much less. And after having an order delayed, their customer service department addressed my issue promptly and fairly. Thank you, Hanna N!

Reply from OKDERMO.com
*I would order again*
*I would order again through this site.*
Yes, there are improvements that the company hopefully will implement to better the customer experience, however, the responsiveness from the company is excellent. Despite having hiccups with the order and process, the communication follow was above par. I would order again from this sight in the future.

Reply from OKDERMO.com
I would highly recommend Okdermo
I would highly recommend Okdermo..and there customer service is excellent I will definitely be dealing with them on an ongoing basis

Reply from OKDERMO.com
I have used OKDERMO for multiple orders
I have used OKDERMO for multiple orders - skin care and eyelash products over a year, plus. The quality and consistency of all I have received has been outstanding. Their responsiveness and customer service are the best. I highly recommend OKDERMO and am very glad to have found them!

Reply from OKDERMO.com
Thank you, for your professionalism
I just received my package directly at my place. The postman, gave it to me I'm happy. Thank you very much, for your professionalism

Reply from OKDERMO.com
I highly recommend Okdermo
I highly recommend Okdermo , the products works very well. I love the bimatoprost for long eyelashes. The customer service is also excellent. I will definitely be back .

Reply from OKDERMO.com
The Best Products for your skin.😊
I would highly recommend Okdermo and their products. If you are looking for results for your skin these are the products to use.
A very professional company and products.
I am very happy with the whole experience. I am 49 years old and live in Australia and will be buying more products from Okdermo.
Thank you 😊
Thank you for delivering my packages…
Thank you for delivering my packages quickly, I will definitely order from you again!

Reply from OKDERMO.com
Although it took about it 2.5 weeks for…
Although it took about 2.5 weeks for my package to get here, I understand the time because I live in the USA. Customer service was excellent and prompt. Angela S answered any questions and concerns I had. I will be sure to order from Okdermo again in the future keeping in mind the time it takes for packages to come in.

Reply from OKDERMO.com
Happy to have an alternative
Product was exactly what was stated on the website. It took just under two weeks to get it. They were out of a product but quickly conferred with me and suggested another option in its place. The only thing that bugs me is that the total for your order that you see upon checkout, is a few dollars less than what your credit card gets charged. I kinda freaked out at that, at first, not understanding why. Overall not a huge deal, still way cheaper than what I would have had to pay.

Reply from OKDERMO.com
I have never written a review before
I have never written a review before . After years and I mean years of wanting to order tretinion online I finally did it. I was afraid of being scammed.
Not only did I receive my product but the best customer service ever. Angela cares enough to make sure I received my parcel repeatedly as it took awhile to get here.
I can't thank Angela and will diffently be ordering again from Okdermo.
Thank you Angela

Reply from OKDERMO.com
Best service ever
I am very happy with OKDEMO service. Angela is amazing, very knowledgable on the products and always available. Products arrive early, around 10 days. They looks good, some with product labelling. Cant wait to see the result. Thanks OKDEMO

Reply from OKDERMO.com
Thank goodness!!!
With vaniqa currently not being available in the US, this saved me! It arrived quickly and for a very small fraction of the price I'm used to paying. Plus, I didnt have to mess around with a prescription. Will definitely be ordering again soon and from now on.

Reply from OKDERMO.com
Product was exactly as promised and it…
Product was exactly as promised and it arrived actually before the 2 week window.

Reply from OKDERMO.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







