Offer Rejuvacare Reviews 

354
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 341 reviews, reviewers had a great experience with this company. Customers frequently praise the support team and staff for being exceptionally helpful, polite, and quick to resolve questions or billing concerns. People often mention that representatives are very professional and efficient when handling requests, making interactions pleasant and reassuring. However, some customers also noted frustrating issues regarding the online ordering process and inconsistent product performance. Consumers experienced unexpected billing charges or unwanted subscription fees, while others mentioned difficulties with returns or incorrect items being shipped. Despite these challenges, individuals appreciated when support agents stepped in to resolve complications and straighten out refund requests.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising staff members for their knowledgeable, prompt,... See more

Customer service

Consumers find customer service to be exceptionally helpful, with reviewers frequently praising quick... See more

Product

Reviewers express mixed feelings about product performance, with some consumers praising the relief and... See more

Order

Reviewers highlight ambiguous aspects of order processes, noting that while some customers praised helpful... See more

Refund

Customers consistently note ambiguous experiences with refund requests, as some people report receiving quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Needed some info on the effectiveness of the red light therapy through clothing. Weinard was very fast and extremely helpful. Tried the belt twice yesterday and seemed to get some relief. Will try aga... See more

Company replied

Rated 5 out of 5 stars

I had a problem with an order, and I sent an email to Rejuvacare Customer Support, and I was amazed that they immediately wrote back & said that they were refunding my purchase price. I never expect... See more

Rated 5 out of 5 stars

I explained to Shirwen that my son died and that I need the refund to help pay for the funeral expenses. I am absolutely broken hearted, and never had such pain in my life. He understands the situatio... See more

Company replied

Rated 5 out of 5 stars

Omar and Wienard were 2 of your Associates who quickly took the time to hear my concerns, come up with a fair solution and they were able to close out my request within a couple of hours of me sending... See more

Company replied



Contact info

4.1

Great

TrustScore 4 out of 5

354 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(354)

344 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service!

A quick response and a quick correction to an order. Sebastian promised and delivered an immediate fix. One cannot ask for more. Thank you Sebastian!

17 August 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your experience! We are so glad Sebastian provided a quick and immediate fix for your order. We will make sure to pass along your kind words to him. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

Sherwin Versoza was very helpful in…

Sherwin Versoza was very helpful in helping me receive a full refund when I was unable to use your massage. It helped me not worry about it.

10 August 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your experience! We are so glad Sherwin was able to help you get a full refund and ease your mind. We truly appreciate your support! RejuvaCare Customer Support

Rated 1 out of 5 stars

Be very careful if you buy something…

Be very careful if you buy something from this company. I would give them zero stars if I could. I ordered and received a shoulder device, which was "ok". Then I found that they started charging me a "subscription fee" that was not on my order, confirmation, or on their website. When I called, they said it was a fee to allow me to buy future products at a discount. I was not offered this and did not purchase it. I told them I wanted the 5 monthly charges refunded. They started offering to refund 2, then 3, then finally their "final" offer of 4 months, but not all 5. I have disputed the 5th charge to my credit card company.
This company is just a scam to charge you monthly a subscription fee in hopes that it's small enough to be overlooked, and then hope that you will agree to their 50% offer of refund.

10 August 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback and we sincerely apologize for the experience you have had. We would like to look into your account and get this fully resolved. Please reach out to us directly at support@rejuvacare.com or +1 302-261-9613 (Mon-Sun, 9 AM-6 PM EST) with your order details so we can address this for you. RejuvaCare Customer Support

Rated 4 out of 5 stars

Jill’s experience

This is Mary Jill Clinton I really enjoyed my experience with your company has been a good one my experience with sherwine she was very helpful and solved my problem and took care of all my concerns thanks 😊 again Mary Jill Clinton

11 August 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your experience! We are so glad Sherwin was able to help solve your problem and take care of your concerns. We truly appreciate your support! RejuvaCare Customer Support

Rated 1 out of 5 stars

Rejuvacare THIEVED me $239.75

I bought a Rejuvacare accessory on Nobember 13, 2025.
I was debited the same day $ 49.99. Il was justified.
The problem : since that date I have ben debited :

- November 30, 2025 for $ 47.95
- December 28, 2025 for $47.95
- January 25, 2026 for $ 47.95
- February 22, 2026 for $ 47.95
- March 22, 2026 for $ 47.95
- April 19, 2026 for $ 47.95
- May 17, 2026 for $47.95
- June 14, 2026 for $47.95

Total damage = $47.95 x 8 = $383.60
After complaint Rejuvacare refund me 3 x $47,95 = $143.85
AMOUNT THIEVED BY REJUVACARE 5 x $47,95 = $239.75

13 November 2025
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback and we sincerely apologize for the experience you have had. We would like to look into your account and get this fully resolved. Please reach out to us directly at support@rejuvacare.com or +1 302-261-9613 (Mon-Sun, 9 AM-6 PM EST) with your order details so we can address this for you. RejuvaCare Customer Support

Rated 5 out of 5 stars

I explained to Shirwen that my son died…April

I explained to Shirwen that my son died and that I need the refund to help pay for the funeral expenses. I am absolutely broken hearted, and never had such pain in my life. He understands the situation, and as I never opened the item, he said that I could just take it to the post office and they would send it back for a full refund.

24 June 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing this with us, and we are so deeply sorry for your loss. We are glad Sherwin could help make this part of the process as simple as possible for you during such a difficult time. RejuvaCare Customer Support

Rated 5 out of 5 stars

When I ordered my Rejuvacare belt I had…made a mistake

When I ordered my Rejuvacare belt I had made a mistake in the order. I contacted the company. I got a response from Maria who exceptionally helpful and caring. She immediately handled and resolved my situation to my complete satisfaction.

5 August 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your experience! We are so glad Maria was able to quickly and caringly resolve the order mistake for you. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

Good Customer Service from fist contact

I am most impressed with RejuvaCare because of their Customer Service to me as a brand new customer.

The item I attempted to order twice by entering payment information did not show online that the order was complete,
However, in response to a typed message to Rejuvecare, Maria of Custmer Servce wrote back within the hour. She had seen the 2 failed attempts to pay in the online system, corrected that, and assured me my order had been received and processed, and that my product would ship soon.

That made my day!!

Thank you Rejuvecare team!!
Suzanne Zaw

5 August 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your experience! We are so glad Maria was able to quickly correct the failed payment attempts and confirm your order. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

Juan

Juan, my customer service representative was amazing.

4 August 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your experience! We are so glad Juan provided amazing service. We will make sure to pass along your kind words to him. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

Great service

The representative that answered my question was very courteous and professional.
It is so hard to find someone that is kind in customer service, but this person was outstanding.

3 August 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your experience! We are so glad you received such courteous, professional, and outstanding service. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

Appreciate their help and support with…

Appreciate their help and support with my order. Very responsive to what I needed. Thank you.

1 August 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad our team was responsive and helpful with your order. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

The professional experience as well as…

The professional experience as well as the understading of the contacts was very helpful. Thanks again for all your help.

3 August 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad you had a professional and helpful experience. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

Daniela answered my query promptly and…

Daniela answered my query promptly and reassured me that she would sort out the refund as soon as possible. Excellent customer service . Thankyou

1 August 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your experience! We are so glad Daniela responded promptly and reassured you about your refund. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

Had a question about a charge

Had a question about a charge. Sent an email to Rejuvacare and Daniela responded quickly and gave me a credit. Was impressed with how quick the response was and problem resolved. Would recommend them with 5 stars. Much better than other companies I have worked with.

31 July 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your experience! We are so glad Daniela responded quickly and got your credit resolved. We truly appreciate your support and recommendation! RejuvaCare Customer Support

Rated 5 out of 5 stars

Great Customer Service

Sebastian was very helpful. He was able to assist in solving my problem😜

29 July 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your experience! We are so glad Sebastian was able to help solve your problem. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

Sebastian helped me with an order that…

Sebastian helped me with an order that I received, and he was very helpful. He solved my problem and I would recommend this product Rejuvacare.

27 July 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your experience! We are so glad Sebastian was able to help solve your issue. We truly appreciate your support and recommendation! RejuvaCare Customer Support

Rated 5 out of 5 stars

Concerns by customer are not ignored

I knew after reading the information about a device to help even occasional cases of swollen ankles, that it would be worth a try. One such cuff was what I was sure I had ordered, so when I saw the screen as an orderfor 2, I took advantage of the info "help" screen and was amazed at how quickly there was a response AND correction to the order for 1 which I thought I had put in.
Will not hesitate to order from them again. Nancie Meacham, Erie, MI

25 July 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your experience! We are so glad the order correction was handled quickly for you. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

Osman & staff have been great!

Osman has been great! There has been open communication which I appreciated .
I did have an issue with the product I received but we worked together to resolve .
Working with the staff has been a joint effort which I appreciated.
I can say the customer service was excellent!

24 July 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your experience! We are so glad Osman and the team worked with you to resolve the issue with open communication. We truly appreciate your support! RejuvaCare Customer Support

Rated 1 out of 5 stars

Rejuvacare Foot Renew…Not compatable with pacemaker

I purchased Rejuvacare Foot Renew 07/09/26. No where in the long video, did they mention it could not be used by people with a pacemaker. I found this out when I received the product and read the instructions. They have supposedly agreed to a refund, but I must pay shipping and possible restocking fee. They failed to be transparent in their marketing, and the cost burden of shipping should fall on them. Customer service is poor and eager to get customer off the line. Asked for supervisor and was told I would get a return call by close of business Monday. They prey on seniors in pain. Shame on the doctor who promotes the product, and "guarantees" quality customer service.

24 July 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for reaching out and we sincerely apologize for the experience you have had. We would like to look into your account and get this fully resolved. Please reach out to us directly at support@rejuvacare.com or +1 302-261-9613 (Mon-Sun, 9 AM-6 PM EST) with your order details so we can address this for you. RejuvaCare Customer Support

Rated 5 out of 5 stars

Delivery satisfaction

They kept me updated throughout the whole shipping process and the delivery was very quick and on time.

22 July 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your experience! We are so glad you were kept updated throughout and that delivery was quick and on time. We truly appreciate your support! RejuvaCare Customer Support

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