Offer Rejuvacare Reviews 

350
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 341 reviews, reviewers had a great experience with this company. Customers frequently praise the support team and staff for being exceptionally helpful, polite, and quick to resolve questions or billing concerns. People often mention that representatives are very professional and efficient when handling requests, making interactions pleasant and reassuring. However, some customers also noted frustrating issues regarding the online ordering process and inconsistent product performance. Consumers experienced unexpected billing charges or unwanted subscription fees, while others mentioned difficulties with returns or incorrect items being shipped. Despite these challenges, individuals appreciated when support agents stepped in to resolve complications and straighten out refund requests.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising staff members for their knowledgeable, prompt,... See more

Customer service

Consumers find customer service to be exceptionally helpful, with reviewers frequently praising quick... See more

Product

Reviewers express mixed feelings about product performance, with some consumers praising the relief and... See more

Order

Reviewers highlight ambiguous aspects of order processes, noting that while some customers praised helpful... See more

Refund

Customers consistently note ambiguous experiences with refund requests, as some people report receiving quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Needed some info on the effectiveness of the red light therapy through clothing. Weinard was very fast and extremely helpful. Tried the belt twice yesterday and seemed to get some relief. Will try aga... See more

Company replied

Rated 5 out of 5 stars

I had a problem with an order, and I sent an email to Rejuvacare Customer Support, and I was amazed that they immediately wrote back & said that they were refunding my purchase price. I never expect... See more

Rated 5 out of 5 stars

I explained to Shirwen that my son died and that I need the refund to help pay for the funeral expenses. I am absolutely broken hearted, and never had such pain in my life. He understands the situatio... See more

Company replied

Rated 5 out of 5 stars

Omar and Wienard were 2 of your Associates who quickly took the time to hear my concerns, come up with a fair solution and they were able to close out my request within a couple of hours of me sending... See more

Company replied



Contact info

4.1

Great

TrustScore 4 out of 5

350 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(350)

343 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was not sure if I wanted the massage belt

I was not sure if I wanted the massage belt, and after exchanging several emails with Omar he helped me make the decision. He is truly professional, not pushy and very good communicator, explained how the belt work. I agree to purchase one and see if this help my lower back. RejuvaCare can be proud that Omar is your representative

1 October 2026
Unprompted review
Rated 1 out of 5 stars

Low quality and unauthorised charge.

The shoulder massager I bought does not fit properly the strap is too short.
They then took subscription money 49 USD from my card without my permission. I reported to my banks fraud division. Do not let them save your card details.

1 October 2026
Unprompted review
Rated 5 out of 5 stars

I had a problem with an order & they FIXED It !!

I had a problem with an order, and I sent an email to Rejuvacare Customer Support, and I was amazed that they immediately wrote back & said that they were refunding my purchase price.
I never expect such truly caring customer service, not to mention an actual refund. Omar was the person who helped me, so I want to give him a special shout-out. Good job.

24 September 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service.

There were many conversations (through email) on various levels and during that time, I had a family emergency that required my return of the product. During that whole process, your team was both professional and very kind. In this day and age where most often customer service is a thing of the past, your team outdid themselves and I would gladly recommend them at any time.

14 September 2026
Unprompted review
Rated 5 out of 5 stars

The ability to explain our experience

The ability to explain our experience, (good or bad) and have it resolved in a professional manner.

20 September 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad your experience was handled in a professional manner. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

Customer Service Rep Weinard Cruz was…excellent

Customer Service Rep Weinard Cruz was great. He answered my questions promptly and was very courteous and thorough. His assistance prompted me to purchase the back brace/massager. I have had it for 3 days and so far I have been very pleased with the relief I get from my back pain.
Thank you Weinard!!!

Sincerely,
Barbara K.

17 September 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad Weinard was courteous and thorough, and that the back brace has already brought relief after just 3 days. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

Bernadetha and Javier

Bernadetha. And Javier were very very helpful with my return and refund request. Thank you very much.

16 September 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad Bernadeth and Javier were very helpful with your return and refund. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

Daniela listened to my issue and made…

Daniela listened to my issue and made everything right! She was a joy to deal with!

16 September 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad Daniela made everything right and was a joy to work with. We truly appreciate your support! RejuvaCare Customer Support

Rated 4 out of 5 stars

Red light question

Needed some info on the effectiveness of the red light therapy through clothing. Weinard was very fast and extremely helpful. Tried the belt twice yesterday and seemed to get some relief. Will try again for awhile and see how it works.

17 September 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad Weinard was fast and helpful, and that you're already feeling some relief. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

Helpful with billing

17 September 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad our team was helpful with your billing question. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

After placing an order then deciding to… "update."

After placing an order then deciding to "update" the order, a problem was encountered in the billing amount. It unfortunately triggered a warning from my bank. Mike originally was helping me via email but since it was past his working hours, he turned over the case to Daniela. She helped me by cancelling the original order so I could place a new order the next morning with a direct call to Customer Service. I appreciate both Daniela's and Mike's kind patience and assistance. I look forward to using the Foot Renew with Red Light Therapy. So far Rejuvacare's customer service is very considerate.

17 September 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad Mike and Daniela were patient and helpful in getting your order sorted out. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

Sebastian was awesome he resolved my…

Sebastian was awesome he resolved my issue immediately

17 September 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad Sebastian resolved your issue immediately. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

After a delivery glitch

After a delivery glitch, Daniella processed a replacement for me the same day. Thank you and I will confirm delivery upon receipt.

17 September 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad Daniela processed your replacement the same day. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

Customer Concern

Omar and Wienard were 2 of your Associates who quickly took the time to hear my concerns, come up with a fair solution and they were able to close out my request within a couple of hours of me sending your Company my issue.Very Professional and great follow up and Communication from two of your Team Members.. Thank You George

14 September 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad Omar and Weinard were professional and quick to resolve your concern. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

Thank you to Belle in customer service…

Thank you to Belle in customer service for your quick and helpful assistance!

12 September 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad Belle provided quick and helpful assistance. We truly appreciate your support! RejuvaCare Customer Support

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