I do tend to like NVLTY clothing. But I do think having to pay £4.99 for returns is annoying. I received a faulty item a few months ago and was required to pay £4.99 to return it. Which I didn’t even... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 35% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from N V L T Y London
nvlty London clothing is a scam , it runed by cons and a bunch of lazy employees , please don't order anything from them unless you want to loose your money.
I ordered with them outfits worthy thousands a couple of months ago till today they never did the dispatch.
The don't communicate at all .. nvlty is 💩 shit, try them at your own risk expecially if you're overseas they'll make you regret for putting your trust in them

Reply from N V L T Y London
On the 18th of May 2026, I purchased clothes from NVLTY London for £664.91 (which cost me $1,300 AUD). They gave me Order number #365204 to track my parcel, only to realize the order number was fake. I have been trying to reach them through their site and email, and they keep telling me the exact same thing: 'Your order will be dispatched in 3 days and you'll receive it in 10 days.' It has been a month now, and they keep making excuses. They are stalling, and when I ask for a refund, they claim they cannot process it because the order is more than 14 days old. To this day, they have not dispatched my order. This is severely affecting my mental health.
My experience was smooth and very efficient I got my Jeans right on time for my event and the jeans was amazing quality and fit perfectly.

Reply from N V L T Y London
I placed an order on 2nd June after being promised next-day delivery at the time of purchase. I ordered two items of clothing as a present for a special occasion for my husband. Nearly two weeks later, on 13th June, I am still waiting for the remainder of my order and have received virtually no communication from the company.
After the expected delivery date passed, I contacted the company to chase my order. I received a short response apologising for the delay and inconvenience and was advised that my order would be dispatched within 1-2 working days. In my response, I explained that I had placed the order in good faith based on the advertised delivery times and expected to receive it the next day, or at the very latest the day after. I asked for an explanation for the delay and why this was not communicated to me. Despite this, my email has gone unanswered.
Only after I chased the order myself was part of it eventually dispatched. However, I am still waiting for the rest of my order, with no updates, no explanation for the delay, and no response to any of my further attempts to contact customer services.
The lack of communication has been the most frustrating part of this experience. Delays can happen, but completely ignoring customers who have already paid for their goods is unacceptable. When you spend money with a company, you expect at least a basic level of customer service and transparency.
Based on my experience, I would strongly advise potential customers to be cautious. Expect delays, expect to have to chase for updates yourself, and do not expect timely responses from customer service, if any at all!!
Very very disappointing experience!

Reply from N V L T Y London
To be sincere, I am overwhelmed with what I got. The quality is very good. Ordering was straight to the point. Delivery was prompt and handled with care.

Reply from N V L T Y London

Reply from N V L T Y London
My order was placed for next day delivery more then 3 days ago and I’m yet to receive any delivery information or my order, that’s poor service

Reply from N V L T Y London
10/10 Next day delivery and the product was exactly as stated will definitely order again

Reply from N V L T Y London
I do tend to like NVLTY clothing. But I do think having to pay £4.99 for returns is annoying. I received a faulty item a few months ago and was required to pay £4.99 to return it. Which I didn’t even bother to do in the end. I’ve had to return some shorts that are too small today. They’re the same size as shorts I bought from previously NVLTY but sizing is completely off. Maybe because one is cargo and the other are jeans. So be mindful of that when ordering. I think the quality of their denim is good but others not so much for the price point.

Reply from N V L T Y London
Amazing worth buying again,infact this is the best clothes l bought online and it was delivered next day without any issues or delays.

Reply from N V L T Y London

Reply from N V L T Y London
I've bought clothing from countless brands over the years, but NVLTY has genuinely become my favourite by a mile. To the point where, if I'm honest, over half of my wardrobe is now NVLTY.
What first attracted me to the brand was the unique designs and attention to detail, but what has kept me coming back time and time again is the incredible quality. Every piece feels premium from the moment you put it on. The materials are thick, comfortable, durable, and hold their shape wash after wash. Whether it's hoodies, tracksuits, t-shirts, jackets, or shorts, the quality is consistently outstanding.
What separates NVLTY from so many other clothing brands is that they manage to combine luxury-level quality with modern streetwear styling. The fit is spot on, the designs are clean yet distinctive, and every collection feels fresh without trying too hard. You can tell a lot of thought goes into every product they release.
I've purchased numerous items over the years and have never been disappointed. In fact, most of my favourite outfits are now made up entirely of NVLTY pieces. Friends and family regularly ask where my clothes are from, and I always end up recommending NVLTY without hesitation.
The customer experience has also been excellent. Orders arrive quickly, packaging is always professional, and everything feels like a premium brand from start to finish.
In a market flooded with clothing brands claiming to offer quality, NVLTY genuinely delivers. They don't just sell clothes; they create pieces that make you feel confident every time you wear them.
For me, NVLTY isn't just another clothing brand anymore—it's become my go-to brand for almost everything I wear. That's probably the biggest compliment I can give. When more than half your wardrobe comes from one company, it says everything about the trust you've built in their products.
Absolutely outstanding brand, exceptional quality, incredible designs, and worth every penny. I couldn't recommend NVLTY highly enough.

Reply from N V L T Y London
I ordered 5 items at the same time & only 1 item arrived and I am still awaiting my 4 other items. I also paid for next day so I am very unimpressed.

Reply from N V L T Y London
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.