I do tend to like NVLTY clothing. But I do think having to pay £4.99 for returns is annoying. I received a faulty item a few months ago and was required to pay £4.99 to return it. Which I didn’t even... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered 5 items at the same time & only 1 item arrived and I am still awaiting my 4 other items. I also paid for next day so I am very unimpressed.
Company replied
Honestly speaking you guys service is top notch and I give it to your team…I bought the wrong size in small instead of large,reached out to the them via email and they helped me with all of the proces... See more
Company replied
If anyone's looking for alternatives to top designer jeans such as Balneciaga Lost Tapes, etc, the Vintage Stacked Jeans from NVLTY are a great pair. You can tell they take quality seriously and pay a... See more
3.1
Average
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 32% of negative reviews
Typically replies within 2 weeks
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I asked for a refund on my jeans I…
I asked for a refund on my jeans I never Recieved and I haven’t recieved my money back. Service is terrible
19 June 2026
Reply from N V L T Y London
Hi,
Sorry to hear that! According to our system a refund has been issued for you yesterday, the funds can take 3-5 working days to appear in your account depending on your bank.
Thanks for your patience and apologies for any inconvenience caused.
Kind Regards,
N V L T Y
Ordered a denim shirt and shorts to…
Ordered a denim shirt and shorts to match. The delivery was quick and the quality of the clothing was very good. Will defo be purchasing again.
Mr Best 👍🏾
1 July 2026
Reply from N V L T Y London
Hi Anthony,
We’re glad you’re happy with your order! Thank you for your kind review.
Kind Regards,
N V L T Y
Reply from N V L T Y London
Hi,
We’re glad you’re happy with your order! Thank you for your kind review.
Kind Regards,
N V L T Y
I ordered a tracksuit and the top was…
I ordered a tracksuit and the top was the correct size and the bottom was not the size I ordered
30 June 2026
Reply from N V L T Y London
Hi Karlos,
Sorry to hear that! Please send us a photo of the incorrect item received to our email with your order number - contact@nvltylondon.com and a member of the team will talk through your options and get this sorted for you.
Apologies for any inconvenience caused.
Kind Regards,
N V L T Y
One of the worse companies I’ve ordered…
One of the worse companies I’ve ordered clothing from, you can’t get worse than this! I’ve ordered a set on Tuesday for next day delivery and on Thursday only a top has arrived with no shorts all now I am still waiting for the shorts so it’s completely ruined my day on Saturday for when I had it planned to wear for my event!! I was told that I will receive it on Saturday and still not communication or update will be the very last I will order from this place I will avoid at costs!!👎🏾👎🏾
30 June 2026
Unprompted review
Reply from N V L T Y London
Hi,
We are sorry to hear that! If the shorts still haven’t been received please send us an email to contact@nvltylondon.com and a member of the team will get this sorted for you asap.
Apologies for any inconvenience caused.
Kind Regards,
N V L T Y
Reply from N V L T Y London
Hi Sean,
Thank you for your kind words! We really appreciate the review.
Kindest Regards,
N V L T Y
Reply from N V L T Y London
Hi Jerome,
Thank you for your kind words! We really appreciate the review.
Kindest Regards,
N V L T Y
Reply from N V L T Y London
Hi,
Thank you for your kind words! We really appreciate the review.
Kindest Regards,
N V L T Y
This line of clothing is just up my…
This line of clothing is just up my street im glad I choose this brand
16 June 2026
Reply from N V L T Y London
Hi Cam,
Thank you for your kind words! We really appreciate the review.
Kindest Regards,
N V L T Y
Always deliver on time never had a bad…
Always deliver on time never had a bad experience
7 June 2026
Reply from N V L T Y London
Hi Adukie,
We are glad to hear you had a positive order experience and appreciate the kind review. Thank you!
Kind Regards,
N V L T Y
NVLTY is an excellent and outstanding…
NVLTY is an excellent and outstanding company in every way and the clothing is high quality the workmanship is second to none and the clothing is unique there's lots of choice and also discounts which is great thankyou NVLTY I recently purchased an outfit for my son it's stunning it fits my son perfectly and we both love it and the colours outstanding as are the unique designs at NVLTY we are over the moon with every purchase from NVLTY and i cannot praise NVLTY and thank them enough for all their very hard work it's greatly appreciated in every way thankyou NVLTY for an excellent and outstanding service in every way your simply the best.😊👍💋
27 June 2026
Reply from N V L T Y London
Hi,
Thank you for your kind words! We really appreciate the review.
Kindest Regards,
N V L T Y
Order hasn't been processed even though it's been paid for.
Ordered a few items, hasn't even processed let alone despatched.
24 June 2026
Reply from N V L T Y London
Hi,
According to our system this order was delivered on the 25th June. If this hasn’t been received please send us an email to contact@nvltylondon.com and a member of the team will talk through your options.
Kind Regards,
N V L T Y
Love the cuts and the fittings of all…
Love the cuts and the fittings of all your products
16 June 2026
Reply from N V L T Y London
Hi,
Thank you for your kind words! We really appreciate the review.
Kindest Regards,
N V L T Y
Very helpful and quick with shipping.
11 June 2026
Reply from N V L T Y London
Hi Alonso,
Thank you for your kind words! We really appreciate the review.
Kindest Regards,
N V L T Y
Items arrived as specified annd great…
Items arrived as specified annd great quality and as shown in photos. Arrived within 2 days in great packaging
14 June 2026
Reply from N V L T Y London
Hi Eddie,
We are glad to hear you had a positive order experience and appreciate the kind review. Thank you!
Kind Regards,
N V L T Y
Reply from N V L T Y London
Hi Jessica,
We are glad to hear you had a positive order experience and appreciate the kind review. Thank you!
Kind Regards,
N V L T Y
Reply from N V L T Y London
Hi Louis,
Unfortunately your order was returned to sender as your door number wasn’t included with the address details entered at checkout.
If you would like the order to be resent please email our costumer service team (contact@nvltylondon.com) with your full address details so we can make any changed and have the order resent.
Kind Regards,
N V L T H
Reply from N V L T Y London
Hi Nathan,
We are glad to hear you had a positive order experience and appreciate the kind review. Thank you!
Kind Regards,
N V L T Y
Reply from N V L T Y London
Hi,
We’re glad you’re happy with your order! Thank you for your kind review.
Kind Regards,
N V L T Y
nvlty London clothing is a scam
nvlty London clothing is a scam , it runed by cons and a bunch of lazy employees , please don't order anything from them unless you want to loose your money.
I ordered with them outfits worthy thousands a couple of months ago till today they never did the dispatch.
The don't communicate at all .. nvlty is 💩 shit, try them at your own risk expecially if you're overseas they'll make you regret for putting your trust in them
17 April 2026
Unprompted review
Reply from N V L T Y London
Hi,
We are sorry to hear you have had a negative experience. If this still hasn’t been resolved please contact our customer service team via email with your order number - contact@nvltylondon.com so we can get this sorted for you.
Kind Regards,
N V L T Y
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