nuaquasystems.com Reviews 

189
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I’ve been very impressed with the customer service at Nu Aqua. Clint has helped me several times and has always been a pleasure to work with. We live in the mountains of Colorado in an area that is no... See more

Rated 5 out of 5 stars

Jennifer was so helpful! I shared I was missing a piece and another failed. Before she even responded I received a notification the replacement parts were in the mail. The response came so fast and ev... See more

Rated 5 out of 5 stars

Kim was very helpful and knowledgeable. Everything was cleared up for me and I am back on track! If he is the standard you hold your customer service folks to then congratulations, you have done a... See more

Rated 5 out of 5 stars

Just wrapped up a chat seeking with AJ….Great customer service!!! AJ answered all my questions in a timely manner was polite & and courteous and focus on making sure of my satisfaction..due to her in... See more

4.8

Excellent

TrustScore 5 out of 5

189 reviews

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4.8

All reviews

(189)

187 reviews in the last 12 months

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Rated 5 out of 5 stars

Summer was understanding of my needs…

Summer was understanding of my needs and the issue I needed corrected. Most importantly, she told me she would let me know when it was resolved and then she called me back to let me know it was resolved shortly thereafter. This game me peace of mind as a customer.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Summer was very helpful

Summer was very helpful. Understood my warranty concern and helped me right away. Had replacement parts on the go to me in about 10 mins. Great customer service!

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Abby Made my experience great

Abby Made my experience great! I placed an order using an incorrect payment method and Abby jumped right in to help me out. She was able to cancel the order and help me get to the right payment option! I have had a 7 stage RO system from NuAqua for several years now and have loved it! I have the subscription plan and have had to use the warranty, and they delivered on their word and helped me diagnose the issue and replace parts. We just ordered a whole house filter. After talking to Abby who recommended the heavy metal 3 stage whole house filter because we are on a well. After I placed the order, I had several more questions and Abby was right there with me to answer all of my questions (and I have a lot of questions). Thank you NuAqua, thank you Abby, and I cannot wait to have cleaner water and less rust stains!

19 December 2025
Unprompted review

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