(posted to google with photos for Morden branch but repeating here because I am so pleased with the result) I am a novice DIY'er and had no knowledge of replacing a bathroom faucet. The staff showe... See more
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Magnaclean ordered to replace unit with stiff on off valves which were leaking just a little bit. Unit arrived quickly, fitted pipes and sealed first time with no leaks. full unit ordered so that w... See more
After nearly 2 weeks for item to be delivered contacted NPH about delay. They immediately sent another item via next day courier. Day after that arrived the original one turned up!! Anyway their cus... See more
I recently bought an item online from here but it didn’t work. I contacted them to air my concerns but have received no response in over a week. Lesson learnt and money down the drain. IMO... See more
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Company details
Written by the company
NPH Putney is an independent family run business, located in Putney. We pride ourselves in supplying Quality Branded Bathrooms and Accessories, including: bathroom suites, showers and shower enclosures, taps. Plumbing, Heating Supply including: Boiler, Radiator, Heating Controls, DIY Machinery at trade prices, for DIY Enthusiasts and Trade, backed up by service you can trust.
Contact info
271 Putney Bridge Road,, SW15 2PT, Putney, United Kingdom
- 0208 789 7539
- sales@nphplumbingandheating.co.uk
- nphplumbingandheating.co.uk
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Replied to 100% of negative reviews
Typically replies within 1 week
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Very efficient service
Very efficient service. The goods they dispatched by Riyal Mail never arrived and NPH send a replacement without any fuss. The only issue was that their pricing was higher than available elsewhere.
Item was easily accessed on website
Item was easily accessed on website, good price compared to some other sellers and, swift delivery.
prompt undamaged delivery
I was impressed by the next day delivery with no damage to the goods
Arrived promptly and as ordered.
Arrived promptly and as ordered.
Would certainly use Nph again if needed.
As ordered and pretty quick delivery
Easy ordering experience and delivered as expected .... part now installed and working OK.
Easy to order on website speedy delivery
Awesome customer service.
After nearly 2 weeks for item to be delivered contacted NPH about delay. They immediately sent another item via next day courier. Day after that arrived the original one turned up!!
Anyway their customer service was excellent to say the least. They asked if I would send back the original if it turned up and would pay the postage.
The original is on its way via Royal Snail Mail. Don't worry about the postage.
Ordered 30 December New Yeareve arived…
Ordered 30 December New Yeareve arived 2working days later first class service Thank. You
Very helpful with my problem with my…
Very helpful with my problem with my heating controller job done
Good and helpful advice
Good and helpful advice, competitive pricing and next day delivery!
Replacement Thermostat
Exactly what I was searching for, simple to order and very quick delivery. Brill
Job done
Found what I was looking for, arrived quickly and worked :) Good price and easy to follow instructions.
Competitive prices
Competitive prices, easy to order online and prompt free delivery. Good service all round.
Ordered a Danfoss programmable roomstat…
Ordered a Danfoss programmable roomstat which was delivered 3 days later by the Royal Mail. Excellent service thank you!
Fast delivery and good communication…
Fast delivery and good communication with customer.
Excellent service!
This a review on NPH Plumbing on my recent purchase of the Adey Magna Clean Prof 22mm. The service from NPH Plumbing was excellent! I was really impressed with the speed of delivery and the customer service. Arrived the next day. I have used the Adey Magna Clean previously so I don't expect any problems with the boiler for many years to come,
Magnaclean ordered to replace leaking valves
Magnaclean ordered to replace unit with stiff on off valves which were leaking just a little bit.
Unit arrived quickly, fitted pipes and sealed first time with no leaks.
full unit ordered so that when servicing unit can be replaced for cleaning.
old valves cleaned up and oiled with silicone oil, now can be used as replacement if new valves become stiff.
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