Easy to order and an outstanding…
Easy to order and an outstanding returns process. Will be our go to company for any of their products.
1 May 2026
Unprompted review
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Company details
Written by the company
Founded back in 1996 as a sand and gravel merchant at Devereux Farm, just one scoop of sand was sold on the first day of trading. With many years of hard work the business has thrived and now boasts six branches across the region, employing over one hundred people, its roots remaining at Devereux, which is now the head office. Responding to huge customer demand Silverton has successfully evolved into a builders merchant with a high calibre team of experts on board. The team are constantly developing the product range using their strong manufacturer links to source non-stock items quickly and efficiently at the best possible prices. Whatever the size of your building or landscaping project, from a shed base or small extension, to a complete new build or large housing development, Silverton can supply everything you will need, with the same excellent customer service they are renowned for.
Contact info
United Kingdom
- info@silverton.uk.com
- silvertonbuildersmerchants.com
3.4
Average
2 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Poor service, poor attitude
Since Silverton Builders Merchants acquired Madingley Mulch, the service has disappeared (apart from charging). Delivery is slow, communication is non-existent and the person I spoke to was unapologetic about it. Disappointing consumer experience all round.
24 April 2026
Unprompted review
Reply from Silverton Builders Merchants Ltd
Thank you for your feedback. We're sorry to hear that you were disappointed with your recent experience and appreciate you taking the time to share this with us. Our manager for our Cambridge branch has now been in touch with you directly to address the concerns you have raised in your review. During our busier periods, delivery timeframes can be affected, however we always aim to be as clear as possible but on this occasion we have fallen short. We value your feedback along with your business and we thank you again for bringing this to our attention - Maisie
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