(posted to google with photos for Morden branch but repeating here because I am so pleased with the result) I am a novice DIY'er and had no knowledge of replacing a bathroom faucet. The staff showe... See more
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Magnaclean ordered to replace unit with stiff on off valves which were leaking just a little bit. Unit arrived quickly, fitted pipes and sealed first time with no leaks. full unit ordered so that w... See more
After nearly 2 weeks for item to be delivered contacted NPH about delay. They immediately sent another item via next day courier. Day after that arrived the original one turned up!! Anyway their cus... See more
I recently bought an item online from here but it didn’t work. I contacted them to air my concerns but have received no response in over a week. Lesson learnt and money down the drain. IMO... See more
Company replied
Company details
Written by the company
NPH Putney is an independent family run business, located in Putney. We pride ourselves in supplying Quality Branded Bathrooms and Accessories, including: bathroom suites, showers and shower enclosures, taps. Plumbing, Heating Supply including: Boiler, Radiator, Heating Controls, DIY Machinery at trade prices, for DIY Enthusiasts and Trade, backed up by service you can trust.
Contact info
271 Putney Bridge Road,, SW15 2PT, Putney, United Kingdom
- 0208 789 7539
- sales@nphplumbingandheating.co.uk
- nphplumbingandheating.co.uk
4.1
Great
43 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Ordered water softener online
Ordered water softener online, arrived 2 days later. Excellent service A1 thanks.
29 July 2026
Unprompted review
Very happy plumber
The part came in with in 3 days and thankfully fitted in the exiting shower unit like a dream!!!
16 June 2026
Rubbish item and even worse response
I recently bought an item online from here but it didn’t work.
I contacted them to air my concerns but have received no response in over a week.
Lesson learnt and money down the drain.
IMO …. AVOID !!!
P.S.
I was contacted by this firm wanting my full name, email address & phone number.
Why ?
I used the “contact seller” part of the deal and nobody responded so I don’t know what supplying my details gains now.
I took it into two different shops and both said it’s faulty.
So £16 down the drain and the stick in the bin.
Solely because no one bothered answering their messages
4 June 2026
Unprompted review
Reply from Nphplumbingandheating
Hi Steve,
Thank you for your reply. It appears there may be a misunderstanding regarding the website where your order was placed. We have searched our system thoroughly and cannot find any orders or prior correspondence under your name. Because we value your feedback, we reached out directly to request your order details so we could double-check our records.
Since we have no record of your purchase, it is highly likely that your order was placed with a different company and this review was posted here by mistake. If that is the case, we would be very grateful if you could remove or update this 1-star review. However, if you do have an order number or receipt from our store, please share it with us so we can investigate and resolve this for you immediately.
Best regards
NPH Plumbing
Delivered and worked as described
2 April 2025
Easy to order
Easy to order, cheaper than a lot of other companies. Delivered in time estimated. Thank you
7 January 2025
Novice replaces a faucet
(posted to google with photos for Morden branch but repeating here because I am so pleased with the result) I am a novice DIY'er and had no knowledge of replacing a bathroom faucet.
The staff showed me exactly what I needed to connect a female connector on the new faucet to the existing push connector and even cut the copper pipes in store(for free).
They laid out the step by step process and I bought all the necessary parts.
All I did was repeat his instructions and presto! A bathroom faucet replaced. Highly recommend.
30 August 2024
Unprompted review
Ivor’s future task
My order arrived on time and was exactly what I ordered, I won’t be using for a couple of weeks as
I’m off on holiday.
26 May 2024
Really fast delivery
Really fast delivery, good product, helpful staff, (very unusual these days) they answer the phone unlike lots of companies, they clearly appreciate customers....well done guys 5* and 11 out of 10
2 April 2024
Very quick delivery
3 January 2024
Best plumbing & bathroom supplier in SW London
I've been working with NPH Morden since they took over the branch in Morden, and I'm extremely pleased with their services. Here are a few key points I'd like to highlight:
Competent, Friendly, and Always Helpful Staff: The staff at this store are truly exceptional. They are highly competent in their field, always friendly, and willing to provide assistance. I've never felt like I encountered an unresolved issue or couldn't get the information I needed. Their team goes out of their way to ensure customer satisfaction.
Recently Renovated Store and Expanded Product Range: The store's recent renovation was a welcome change. It's now much cleaner and well-lit, making the shopping experience much more enjoyable. Additionally, the range of products is now diverse and extensive. I've consistently found everything I needed, and even products that I couldn't find at other suppliers.
Competitive Pricing: One of the most impressive aspects has been their policy of competitive pricing. In most cases, they have been able to secure lower prices for the products I've ordered, which has greatly helped my budget and that of my clients. It's clear that they strive to provide value for money.
On-Time Deliveries: Another significant advantage of working with NPH Morden is that I've never experienced delays with deliveries. They always ensure that the ordered products arrive on the agreed-upon date. This efficiency in managing deliveries is invaluable for my business and customer satisfaction.
In conclusion, I'm extremely satisfied with my experience with NPH Morden. I wholeheartedly recommend this store to anyone in need of quality products, excellent service, and competitive prices. They are unquestionably a reliable and trustworthy partner in my business.
12 December 2023
Unprompted review
PRODUCT WAS FINE BUT ADVERTISED 48 HOUR…
PRODUCT WAS FINE BUT ADVERTISED 48 HOUR DELIVERY FROM ORDER, ORDERED SUNDAY DIDNT ARRIVE UNTIL THURSDAY AFTERNOON SO LOST MY PLUMMER SLOT AS HE WAS BOOKED FOR MY JOB ON THE WEDNESDAY.
22 October 2023
Great customer service
I ordered the wrong item and realised about can hour after checkout. Contacted Nphplumbingandheating via email and received a reply the next working day stating they have refunded me and cancelled the order. Really impressed with the customer service I received.
28 August 2023
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