As a coffee nob i am as picky as Austrailian cocaine addict. So i am thrilled to say how exquiste Nofes roasters wholebeans are. Not too floral as that is over powering. Strong enough and tasty enough... See more
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See what reviewers are saying
We love Notes coffee, we have tried other coffees, but always come back to Notes. The tase is far superior to any other coffee we have tasted. What makes Notes even better is that they are backed by... See more
Love the signature espresso. Can’t recommend enough. Works well as pre ground espresso in a basic DeLonghi espresso machine. Delivery is prompt and packaging great. I have found some of the sp... See more
Utterly useless. sent 2 emails 2 weeks ago with a few questions about subscriptions and got no reply. Tried to then reach out on Instagram and STILL no reply. I mean it seems like they don't want... See more
Company replied
Company details
Written by the company
We have been sourcing, roasting and serving single origin speciality coffee since 2010. Building close ties with sustainable farmers, securing exceptional coffees year after year and small-batch roasting, allow the unique terroir and delicate flavours of origin to shine. Our beans are then lovingly roasted in East London, brewed by our talented baristas and finish their journey with you.
Contact info
London, United Kingdom
- hello@notescoffee.shop
- notescoffee.shop
3.9
Great
237 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Beautiful tasting coffee!
7 November 2021
Reply from Notes Coffee Roasters
Aww thank you Catherine! We're chuffed you're enjoying it! Thanks for leaving us a review! Have a great day!
Great coffee
7 November 2021
Reply from Notes Coffee Roasters
Great review! 😉 Thank you for taking the time to leave us one! Have a good one!
Poor quality capsules, good coffee
Ordering the coffee was seamless and the coffee tastes good. Based on just that I would have given 5 stars. The reason I’m giving 3 stars is because the capsules themselves aren’t of very good quality. They block my nespresso machine, stop pouring and make the machine leak. I know they’re compostable and that’s cool, but I don’t think I’ll be buying again because of the capsules poor quality.
6 November 2021
Reply from Notes Coffee Roasters
Hi M! Firstly thank you for taking the time to leave a review for us. It's important to us that our customers enjoy the coffee we put out. We're sorry to hear that the pods are causing you such frustration. We test out our pods across a number of machines to ensure they work well. With that said, sometimes certain pod batches can cause brewing issues that aren't evident until after the fact! Please get in touch with us at hello@notescoffee.shop with the coffee name and batch number (found at the bottom of the package) so that we can send you another pack and also make sure it's pulled from our inventory.
fantastic coffee beans and great roaster
3 November 2021
Reply from Notes Coffee Roasters
Hi Saad, we're very sorry to hear that you received your coffee like this! We make sure that all our coffee is packed and sealed securely. However, sometimes mistakes do happen. We have reached out to you via email so we can send you out a fresh bag. Please do let us know if that is something you would like! ☺️
Excellent
Very speedy delivery and it came with a little Halloween treat :) The coffee itself was great! Will definitely purchase from them again.
29 October 2021
Reply from Notes Coffee Roasters
Hi M.A., glad to hear that we've ticked all the boxes! We look forward to your repreated custom! Thanks for taking the time to leave a review.
Reply from Notes Coffee Roasters
Hi Fazio, thank you for taking the time to leave us a review. We're happy that you had a great experience with us. Happy brewing!
So excited to get my coffee
So excited to get my coffee - and my children were delighted that a couple of sweets were in the box too - thank you!
28 October 2021
Reply from Notes Coffee Roasters
Our pleasure Lucy! We hope you enjoy our coffee as much as your kids enjoyed the sweets! Thank you for taking the time leave a review! ☺️
excellent coffee with quick delivery .
26 October 2021
Reply from Notes Coffee Roasters
Thank you for taking the time to leave a review Simon! Enjoy our coffee!
Exceptional and highly recommended service
Exceptional and highly recommended service. Item arrived well packaged within two days after placing order. Many thanks
26 October 2021
Reply from Notes Coffee Roasters
Thank you for your review Nigel, we're so chuffed to hear you're happy with our service! Happy brewing!
Would definitely recommend
Would definitely recommend. Great, high quality coffee! Fast delivery.
16 October 2021
Reply from Notes Coffee Roasters
Hi Eugen! Thanks for taking the time to leave a review, it's greatly appreciated! 😊
Excellent service
Excellent service, and great tasting coffee. What more could you want?
5 October 2021
Reply from Notes Coffee Roasters
There's always room for improvement but we're so glad we ticked two of the most important ones for you! Thank you!
Reply from Notes Coffee Roasters
Hi Dave, we're pleased to hear you got your coffee in time! Hope the coffee was just as excellent as our packaging 😉 and thank you for taking time to leave us a review.
Notes never disappoints
Notes never disappoints. Coffee is always delightful. Order arrived next day! Thanks!
29 September 2021
Reply from Notes Coffee Roasters
Thank you for your review Laura! We really appreciate you taking the time.
Excellent service
Excellent service, easy to use and delivery already received, overnight - brilliant!
28 September 2021
Reply from Notes Coffee Roasters
Get in Alexia! Thank you for taking the time to leave us a review! We hope you enjoy your coffee! ☺️
Coffee is brilliant smooth and very…
Coffee is brilliant smooth and very different to others in the high street this coffee shop is great
21 September 2021
Unprompted review
Reply from Notes Coffee Roasters
Hi Lloyd, we're happy to hear you're enjoying the coffee in our stores. Thank you for taking the time to leave a review to show your appreciation. ❤️
Great tasting coffee!
Great tasting coffee! Have tried Yemen coffee for the first time and now would definitely order more.
The order arrived on time, well packed.
21 September 2021
Unprompted review
Reply from Notes Coffee Roasters
Thanks for taking the time to leave such a stellar review Danielle! 😍
Best PODS ever!
There are no pods like Notes, tried the NEW Blackwall Estate pods and got the Notes coffee store experience at home, impressive!
16 September 2021
Unprompted review
Delicious coffee great service
15 September 2021
Unprompted review
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