OriginalCaveman Reviews 132

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the charcoal, noting its clean burn, density, and large, consistent chunks that are ideal for various cooking needs. Many consumers also highlight the excellent build quality of the Kamado grills, finding them to be robust and effective for different cooking styles. The service, including ordering, delivery, and customer support, is frequently described as exceptional, with people appreciating the speed, communication, and helpfulness of the staff. However, some customers have raised concerns regarding the company's background and product originality. There were also isolated instances of initial disappointment with charcoal bags containing dust or small shards, which was attributed to poor courier handling and packaging.

What people talk about most

Product

Reviewers express high satisfaction with the product quality. Customers praise the charcoal for its excellent... See more

Quality

Users describe positive interactions with quality, consistently praising the high build quality of products... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the speed and efficiency of... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fast and friendly service,... See more

Customer service

Customers consistently report positive experiences with customer service. Reviewers frequently highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

Great quality charcoal with a variety of sizes in the bag (some enormous chunks), which is important for an even burn and consistent temperature control throughout the cook. Delivery was prompt... See more

Rated 5 out of 5 stars

I've ordered 4 bags in total (2 orders for 2 bags each) of lumpwood charcoal from OC and cannot fault it. Large lumps (some very large!) with a good distribution of smaller bits too- consistent with e... See more

Rated 5 out of 5 stars

Fantastic company. Had a half pallet of their charcoal from them. Absolute top notch stuff, barely smokes once lit absolutely fantastic in the Kamado and the Ooni. Customer service is great plus they’... See more

Rated 5 out of 5 stars

Purchased a kamado from this lot last year Amazing product fast delivery Now it's costing me a small fortune now I have had to build an outdoor shelter as now I find myself outside BBQing all y... See more


Company details

Written by the company

OriginalCaveman is a UK-based barbecue brand specialising in premium ceramic Kamado grills and high-quality charcoal. Designed for serious outdoor cooking enthusiasts, our Kamado grills are built to deliver exceptional heat retention, precise temperature control, and long-lasting durability. Our range includes large ceramic Kamado barbecues, accessories, and our popular OriginalCaveman charcoal, all carefully selected to enhance the outdoor cooking experience. Whether you're slow-smoking meats, grilling at high temperatures, baking pizza, or roasting, our Kamado grills are designed to handle it all. At Original Caveman, we focus on offering high-quality products at competitive prices while providing friendly, reliable customer support. We are passionate about barbecue and committed to helping our customers get the most out of their Kamado cooking.


Contact info

4.9

Excellent

TrustScore 5 out of 5

132 reviews

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Rated 5 out of 5 stars

I’ve been using Original Caveman…

I’ve been using Original Caveman charcoal for a while now, and I can honestly say it’s some of the best I’ve come across. The quality is consistently excellent — it lights easily, burns hot, and lasts far longer than many other brands I’ve tried. Whether I’m doing a quick grill or a longer cook, it performs reliably every time, which makes a huge difference.

What really stands out is the value for money. You’re getting premium-quality charcoal at a very reasonable price, which isn’t always easy to find in this space.

It’s also great to see them expanding into kamados. From what I’ve seen so far, their models look incredibly well-designed and promising — definitely something I’m keeping an eye on for a future purchase.

All in all, Original Caveman have really impressed me. High-quality products, fair pricing, and an exciting range that’s continuing to grow. Highly recommended.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Couldn't have been more helpful.

Couldn't have been more helpful when ordering a stainless steel rotisserie basket.

Even went to the trouble of getting one from stock to measure it and ensure it fitted my Kamado.

Price was excellent and delivery really fast

27 March 2026
Rated 5 out of 5 stars

Delivered the next day

Ordered some spare spare new gasket, pizza stone and new deflector plates. All fit perfectly and just as good as kamado Joe parts only cheaper. My only problem was the deflector plates were so cheap I thought they came as a single, I now have spare deflector plates not a bad thing. Pizza stone is thicker than the original one I had. Really happy and so is my wallet.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Original Caveman

Bought the barbarian and haven't regretted it. The build quality is second to none. The customer service was exceptional from start to finish and they were on hand to answer any questions I had. Replacement parts are all available at a very reasonable cost unlike the other big name brands. The charcoal is also some of the best available. Lastly there is a strong community who are always happy to answer questions and share hints tips and recipe.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

From their charcoal to kamados all are brilliant products - including the bottle opener!

And their customer service is five star too.

Highly recommended.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic charcoal at a great price!

I’ve ordered charcoal from these guys previously… I must say it’s bloody good stuff! It burns well and provides fantastic heat output without much smoke and it also doesn’t have that chemical taste that some brands transfer to the food when used. I’d definitely recommend it as being a top contender for a go to charcoal for any cook type whether it be a long cook for that brisket and ribs or a quick smash burger!

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Great Lumpwood

I've ordered 4 bags in total (2 orders for 2 bags each) of lumpwood charcoal from OC and cannot fault it. Large lumps (some very large!) with a good distribution of smaller bits too- consistent with each bag. Excellent fuel source for long cooks. Ordering was easy and delivery was super quick. I highly recommend and I will.be back for more!

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Purchased a kamado from this lot last…

Purchased a kamado from this lot last year
Amazing product fast delivery
Now it's costing me a small fortune now I have had to build an outdoor shelter as now I find myself outside BBQing all year round
Very addictive once started
I thank you 🤤

5 April 2025
Unprompted review

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