As a coffee nob i am as picky as Austrailian cocaine addict. So i am thrilled to say how exquiste Nofes roasters wholebeans are. Not too floral as that is over powering. Strong enough and tasty enough... See more
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See what reviewers are saying
We love Notes coffee, we have tried other coffees, but always come back to Notes. The tase is far superior to any other coffee we have tasted. What makes Notes even better is that they are backed by... See more
Love the signature espresso. Can’t recommend enough. Works well as pre ground espresso in a basic DeLonghi espresso machine. Delivery is prompt and packaging great. I have found some of the sp... See more
Utterly useless. sent 2 emails 2 weeks ago with a few questions about subscriptions and got no reply. Tried to then reach out on Instagram and STILL no reply. I mean it seems like they don't want... See more
Company replied
Company details
Written by the company
We have been sourcing, roasting and serving single origin speciality coffee since 2010. Building close ties with sustainable farmers, securing exceptional coffees year after year and small-batch roasting, allow the unique terroir and delicate flavours of origin to shine. Our beans are then lovingly roasted in East London, brewed by our talented baristas and finish their journey with you.
Contact info
London, United Kingdom
- hello@notescoffee.shop
- notescoffee.shop
3.9
Great
237 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
As good as it was in Canary Wharf!
As good as it was in Canary Wharf only at home! How coffee should taste. Thank you Notes
1 April 2022
Reply from Notes Coffee Roasters
Thank you for taking the time to leave us a review David. We're glad you enjoyed the same experience at home as you do instore.
Reply from Notes Coffee Roasters
What more could we ask for! Another happy customer. Thank you for taking the time to leave us a review Natalie. 🙌
Reply from Notes Coffee Roasters
Thank you Flavia, we're chuffed to bits to receive such a nice review. Thank you for taking the time. 😊
Reply from Notes Coffee Roasters
We're glad you approve Marika. Thank you for taking the time to leave us a review! ✌️
Reply from Notes Coffee Roasters
We're so happy to hear you enjoyed our coffee Bukola. Thank you for taking the time to leave us a review! 🥰
Reply from Notes Coffee Roasters
We're glad we keep getting it right for you Christopher! Thank you for leaving us a review.
Speedy delivery
17 March 2022
Reply from Notes Coffee Roasters
Thanks for taking the time to leave us a review Susan!
Great Coffee and Delivery
Delivery was fast and exactly when I was told it would be and the coffee is amazing.
13 March 2022
Reply from Notes Coffee Roasters
Thank you for leaving us a review Kay. It's much appreciated!
Order arrived very quickly
Order arrived very quickly! Not too keen on the Black label coffee, but looking forward to trying the others, especially the Blackwell Estate, which I think is what my local Flat Cap Coffee, serves
1 March 2022
Reply from Notes Coffee Roasters
Hi Ki, thank you so much for leaving such a great review for us! Sorry to hear that Black Label didn't hit the mark but we're sure you'll enjoy Blackwall Estate! Have a good one!
Notes Coffee is superb
Notes Coffee is superb, prompt service, quality packaging and this coffee is incredible. Highly recommended!
15 February 2022
Reply from Notes Coffee Roasters
You've made our day Tobias. Thank you for taking the time to leave us such a great review. ❤️
Reply from Notes Coffee Roasters
Thank you for taking the time to leave us a review Ethan! We're so happy to hear you are enjoying our coffee! ☺️
Maybe it was just me
Maybe it was just me. However, I could not find how many pods there were per box on the website
27 January 2022
Reply from Notes Coffee Roasters
Hi DD, thank you so much for taking the time to leave us a review. And thank you again for bringing this to our attention. We do mention the contents in the 'Product Weight' section but we also realise that that's probably not enough. We will make the necessary changes and make it clearer. Have a lovely day!
Arrived quickly and well packaged but…
Arrived quickly and well packaged but found Basikian coffee rather weak.
26 January 2022
Reply from Notes Coffee Roasters
Hi Alison, thank you for taking the time to leave us a review. We're sorry to hear you didn't enjoy your coffee. We're not sure which one of our coffees you're referring to (we think autocorrect is the culprit). Please get in touch with us at hello@notescoffee.shop to let us know more so that we can better understand what went wrong! Cheers!
Blackwall is the best!
The coffee is really good, and makes a lovely flat white. I feel that the speed that the water is pushed through the capsule and therefore speed of the coffee coming outside is very slow, drip by drip! I wondered if that was due to them being compostable. I would recommend the blackwall capsules, but was disappointed with the speed of the flow.
20 January 2022
Reply from Notes Coffee Roasters
Hi Liberty! Thank you so much for taking the time to leave us a review. We're thrilled to hear that you are enjoying our coffee pods. We're less than thrilled to hear that it's coming out so slowly! We're very sorry to hear this and would love it if you got in touch with us at hello@notescoffee.shop and let us know the batch number of your coffee pods (which you can find on the box) so that we can see if this is a batch issue. Thank you!
Amazing coffee flavours and rapid…
Amazing coffee flavours and rapid service, what more do you need?!
15 January 2022
Reply from Notes Coffee Roasters
Hi Cho, we're chuffed to bits to hear that you've enjoyed your experience with us. Thank you for taking the time to leave us a review! ❤️
Blooming deeeeeliscious
Blooming deeeeeliscious. Ive been trying to find a way to replace Nespresso and their aluminium pods which after a few years have started to leave a metal taste in my mouth and are terrible for the environment but I couldn't find a company that was up to par regarding flavour. At last I've found it.
14 January 2022
Reply from Notes Coffee Roasters
Hey Lucy! How lovely to hear that our coffee has made such an impression on you! We're delighted that you are enjoying our biodegradable and compostable pods. We've got more pods coming soon, watch this space. Thank you for taking the time and leaving a nice review. 🥰
Reply from Notes Coffee Roasters
Thank you for taking the time to leave us a review Peter! ✌️
Reply from Notes Coffee Roasters
Hi GiB! Thanks for taking the time to leave us a review! We're pleased to hear that you enjoy our coffee! We're sorry to hear that the delivery was a day delayed, hopefully next time we'll get it right! ☺️
Perfection in a cup!
The coffee is mind-blowingly perfect!!! If you are looking for a fantastic start to your morning...you need to go for Notes Coffee!!
7 January 2022
Reply from Notes Coffee Roasters
What a lovely review Sunny! Thank you so much for taking the time to leave us one. Hope you were able to pick up the pieces of your mind and get on with your day 😂
Reply from Notes Coffee Roasters
Thank you for taking the time to leave us a review Tim, it means a lot to see that we've made the experience enjoyable.
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