The price was much lower than other companies. Filters don't seem quite as thick as some others, but still very sturdy and capable of removing dirt. Product arrived quickly and in perfect condition.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
With increasing reseller sales, I needed wider tape to quickly pack and label boxes. I found what I needed at a great price. Markers for inventory control were suggested. Great idea! I got those t... See more
Company replied
The quality of all your tools I own are top notch. The service I have received after ordering tools is great. NorthSky is making their move to be number one in the tool market and PPE along with other... See more
Company replied
NorthSky had what I needed at a much better price than any other industrial outlet. The quality of the item was excellent and I received it quickly. Nothing at all to complain about. Even the shipping... See more
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Company details
Written by the company
NorthSky is a streamlined, eCommerce-forward, innovative B2B MRO distribution platform. Our mission is to save businesses money on the products they need most to run efficiently, without ever compromising on quality.
30-Day Satisfaction Guarantee
Hassle Free Returns
30-Day Satisfaction Guarantee
If you are unsatisfied with your purchase for any reason, NorthSky offers a hassle-free 30 day return policy on the vast majority of our products with some conditional exclusions. Upon initiating an eligible return, you will receive a return shipping label in your email with instructions on how to process your return.
All return shipping charges will be covered by Northsky. Return refunds will be credited to the method of payment for the purchase upon receipt, inspection, and approval of the returned products at our warehouse.
Return process
To initiate a return on a recent order, visit the ‘My orders’ section of your user account page (www.northskysupply.com/account/orders) and select the order for which you would like to initiate a return From the order details page, click the ‘Request a return’ hyperlink and fill out the associated return details. Upon completing the return process on our website, you will receive a return confirmation email in your inbox with the return label and associated return instructions. After the product has been received, inspected, and approved at our warehouse, we will initiate a full refund for all returned products.
Exclusions
· Returned products must be in new condition
· Additional details/photos may be requested for approval
· Returns that do not meet the exclusion criteria may be subject to specific return fees or deemed ineligible for a refund but may be eligible for a store credit
Need more help?
For further assistance on processing a return, feel free to reach out directly to our customer service team:
Customer Request Form: https://northskysupply.com/pages/contact-us
Email: customerservice@northskysupply.com
Phone: 800-805-6686
Hours of Operation: Monday–Friday 7AM–7PM CST
Contact info
1735 Hughes Landing, Suite 3A, 77380, The Woodlands, United States
- 1-800-805-6686
- support@northskysupply.com
- northskysupply.com
4.3
Excellent
173 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Easy to order
Easy to order. Shipping was timely. Product was what I expected and in good condition upon arrival.
5 August 2025
Reply from NorthSky Supply
Thanks so much for the five-star review, Peter. We appreciate your business!
My First time ordering from here.
I ordered the product on the evening of 8/5/25, and I received it on the morning of 8/8/25. I was expecting to have to wait the usual 5-10 days, but I was pleasantly surprised when My order arrived. I opened the box and it was the exact same thing as I ordered. No " kinda like", or "similar" products". Very Happy. The price was AS advertised... No special surprise shipping fee. This was my first purchase from NorthSky Supply, but won't be my last.
5 August 2025
Reply from NorthSky Supply
Thanks so much for the great review, Larry! We appreciate your business and look forward to hearing from you again soon! Be on the lookout for a discount off your next order in your inbox.
Reply from NorthSky Supply
Thank you for the five star review. Glad the air filters worked out for you! We appreciate your business and hope you'll try us again. Be on the lookout for a discount off your second order in your inbox!
25 person First Aid Kit
The item purchase was as described and the shipping was quick and no hassles. Company was very transparent in my view.
2 August 2025
Reply from NorthSky Supply
Thank you for the review, Fern! We appreciate you business and are pleased to hear you had a quick and easy buying experience! Hope to hear from you again soon.
Don't order HVAC filters
Don't order HVAC filters. They say they are 'special orders' even tho they don't identify hvac filters as 'special order items' when you place an order. Not in cart, not in payment process, not in the confirmation email of the order. No refund, no return.
11 August 2025
Unprompted review
Reply from NorthSky Supply
Apologies for the inconvenience on this order...Please contact customer service and we will make it right.
Reply from NorthSky Supply
Thanks for the great review, Ross! We appreciate your business.
Not happy with delivery
Shipment box was destroyed and relabeled. Delivery was late and left on the ground at my mailbox 600 ft. from my front door. Fedex is not on my list of delivery services as the last 2 deliveries under their responsibility have been a disaster. Have yet to inspect the product so may have an update soon.
5 August 2025
Reply from NorthSky Supply
So sorry to hear about your troubles with the delivery on this order. Customer service will reach out to you right away to get this fixed for you as soon as possible. Our apologies for the inconvenience this has caused.
Accuracy of the product description
Accuracy of the product description, on-time delivery,
I requested a delivery address change, but it did not happen.
The customer agent was professional to speak with.
1 August 2025
Unprompted review
Reply from NorthSky Supply
Thank you for the review, Deb. Glad we were able to clear that up for you. We appreciate your business and your feedback!
Good deal!
Web site is easy to navigate. And the prices are better than big box stores. The more you buy the cheaper they get.
5 August 2025
Reply from NorthSky Supply
Thank you for the five-star review! We appreciate your business and hope to hear from you again soon.
Reply from NorthSky Supply
Thanks for the review, Tom! We appreciate your business!
Customer service is outstanding. Filters were ordered and received within a few days.
Ordered and received filters within a few days. Web site is user friendly. I needed to contact customer service and was pleasantly surprised how courteous and efficient the rep was.
4 August 2025
Reply from NorthSky Supply
Thanks so much for the nice review Rosangela! Pleased to hear you had a great experience and our customer service team was able to help you. Look forward to seeing you again soon!
Reply from NorthSky Supply
Thank you for the five-star review and glad you were impressed with our product. Thank you for letting us know about the delay in delivery...we are always working to improve our service and fast delivery!
Ordered one day and delivered the next.
Ordered one day and delivered the next. Excellent service!
16 July 2025
Unprompted review
Reply from NorthSky Supply
Thank you for the five-star review, Harvest! We appreciate your business and hope to hear from you again!
Reply from NorthSky Supply
Thank you for the great review, Monica! Glad we were able to help and we appreciate your business.
Screw organizer exactly what asked for…
Screw organizer exactly what asked for and delivered extremely quick.
7 July 2025
Reply from NorthSky Supply
Thanks for the nice review, Shawn! Glad we were able to provide you the right product at the right time! We appreciate your business.
Reply from NorthSky Supply
Thank you for the nice review, Dennis. We appreciate your business!
Frist Time Customer - Customer for Life!
I am incredibly pleased with NorthSky. I have been looking for an oversized anti-fatigue mat for the last two years. Finally, I found NorthSky. Not only did they have one large enough for my needs, but it was offered at a reasonable price, with free shipping and returns! The shipping experience was fast and superior; I was notified each step of the way. I could not be more pleased and would definitely recommend them.
VERY strong 5 star review.
Thanks for a great experience.
Customer,
Mary Flores
Flower Mound, TX
1 July 2025
Reply from NorthSky Supply
Thank you for the wonderful review, Mary! We love hearing about our customers' great experiences and appreciate you taking the time to share it with us. Please let us know if there's anything you need. We are here to help!
Reply from NorthSky Supply
Thank you for the great review Jeffrey! We appreciate your business and look forward to seeing you again soon.
The item was exactly as I imagined it.
2 July 2025
Reply from NorthSky Supply
Thank you for the five-star review, Michael! Pleased to hear the product fit your needs. Hope to see you again soon!
Reply from NorthSky Supply
Thank you for the nice review, James! We appreciate your business and hope so see you again soon!
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