Speed has improved recently for i phone from quite unsatisfactory speed in jan - may. However speed for i lower version i phone 11 remain low. Meanwhile wifi open page ( terms conditions) say... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Fixed the problem. After several days of trading emails back and forth someone finally got my issue resolved. Thinking maybe assign 1 person to address an issue instead of every reply coming from som... See more
Assistance was great. If you want to know my journey however for your records, when I logged a ticket, it asked for my paypal records. I entered this (was done in the morning), then in the afternoon,... See more
My experience, happy long time customer . But got signed an automatic renewal that I didn’t consciously sign up for. The customer service team at Nord VPN answered my request to cancel, I would recomm... See more
Company details
Written by the company
Enjoy ultimate internet privacy, security and freedom with advanced features such as Kill Switch, Double VPN, Threat Protection Pro™, Dark web monitor, state-of-the-art encryption and no-logs policy so that your sensitive information is protected from snoopers of any kind.
Written by the company
- Secure encryption
- Keep your online traffic safe behind a wall of next-generation encryption.
- SmartPlay
- Watch shows and movies safely without extra steps — whether at home or abroad.
- Safe when disconnected
- Rest easy knowing our Kill Switch will shield your data if your VPN connection drops unexpectedly.
- Double VPN
- Add another layer of encryption with our Double VPN servers for extra peace of mind.
- Private DNS
- Enjoy more online privacy without worrying about third parties spying on your every move.
- Worldwide network
- The extensive network of 6500+ VPN servers covering 113 countries lets you explore internet like a virtual traveler.
- Multi-device
- NordVPN allows you to secure up to 10 devices with your Nord account and boost your privacy even more.
Contact info
PH Venturi House, 49th Street, Bella Vista, Suite 1, Ground Floor, Panama City, Panama , Panama City, Panama
- +44 131 463 6666
- support@nordvpn.com
- nordvpn.com
4.2
Great
49K reviews
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Deteriorated
Not able to get channel4, itvx buffers , blocks some apps . We are very disappointed and will change
11 July 2026
Unprompted review
Reply from NordVPN
Hello! We're sorry to hear about your experience. We understand how disappointing it can be when certain services don't work as expected. We'd be happy to troubleshoot the issues you're experiencing, so if you're willing, please reach out to us via live chat at support.nordvpn.com. We'll do our best to help. -D.S.
Great responsiveness…..
12 July 2026
My Experience With NordVPN
My experience with NordVPN is actually good, at the beginning it wasn't so good as I was having many issues sometimes the VPN wouldn't connect and even after connecting it won't work and I was having a really hard time but now it's working very smoothly and I'm not facing those issues anymore so I'm satisfied👍🏻
1 April 2026
Had Nord for nearly a year and lost…
Had Nord for nearly a year and lost access to my email, they quickly sorted the issue for me and added account to my primary email. Outstanding service and highly recommend them. As for the VPN service, this is also outstanding and works extremely well with no issues
10 July 2026
Great customer servcie
Octavio was quick and helpful also knowledgeable. very satisfied with the outcome.
Gracias
11 July 2026
It is really helpful especially when we…
It is really helpful especially when we travel. And Nordpass is very important for us and we love it
9 September 2025
The VPN blocks so many websites that…
The VPN blocks so many websites that it's annoying. I can not endorse this product.
11 July 2026
Reply from NordVPN
Hello! We're sorry to hear about the browsing issues. That sounds really frustrating, and it should not be happening. We'd suggest clearing your browser cache and following the troubleshooting steps provided here: support.nordvpn.com/General-info/SmartPlay/1124781512/Troubleshooting-steps-for-streaming.htm. If the matter persists do not hesitate to contact our support team at support.nordvpn.com for further assistance. We'd be happy to help anytime. G.M.
It is so nice to know that Nordvpn is…
It is so nice to know that Nordvpn is keeping my pc safe, there are so many harmful deceitful hackers around these days it was very worrying for me until I signed up to Nord, I am very pleased with this app and the customer service is second to none!
11 July 2026
Keeps my safe from Dark Web activities
11 July 2026
Safe and secure.
Been using this VPN for a couple of years now and it definitely makes my streaming more secure. Having multiple servers to choose from makes a huge difference. Would definitely recommend to my friends and family to use Nord VPN for all their streaming needs.
11 July 2026
I’ve been using NordVPN for many years…
I’ve been using NordVPN for many years and it’s the only good VPN. Whether it’s for safety and privacy or streaming Nord is the best.
11 July 2026
5 star service
I had a great experience with NordVPN’s customer service. The support representative was friendly, patient, and understood my issue quickly. They explained everything clearly and guided me through the solution step by step. My problem was resolved much faster than I expected, and I felt genuinely supported throughout the conversation. Overall, the service was professional, efficient, and very helpful.
11 July 2026
Outstanding Customer Support and Fair Resolution
I had an issue with an unexpected renewal charge, and although it took a few days to resolve, I am very satisfied with how the NordVPN support team handled my case.
Every support representative I interacted with was polite, professional, and kept me updated throughout the process. They responded promptly to each of my emails, investigated the issue carefully, processed the full refund, and even provided a special discounted offer for a new 2-year + 4-month plan, which I have now purchased.
What impressed me the most was their consistent communication and willingness to find a fair solution. Good customer service is not about never having problems, but about how those problems are resolved. In my case, NordVPN handled it very well.
Thank you to the entire support team for your patience, transparency, and excellent customer service. I am happy to continue as a NordVPN customer and would confidently recommend their service.
11 July 2026
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