Speed has improved recently for i phone from quite unsatisfactory speed in jan - may. However speed for i lower version i phone 11 remain low. Meanwhile wifi open page ( terms conditions) say... See more

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Company details
Written by the company
Enjoy ultimate internet privacy, security and freedom with advanced features such as Kill Switch, Double VPN, Threat Protection Pro™, Dark web monitor, state-of-the-art encryption and no-logs policy so that your sensitive information is protected from snoopers of any kind.
Written by the company
- Secure encryption
- Keep your online traffic safe behind a wall of next-generation encryption.
- SmartPlay
- Watch shows and movies safely without extra steps — whether at home or abroad.
- Safe when disconnected
- Rest easy knowing our Kill Switch will shield your data if your VPN connection drops unexpectedly.
- Double VPN
- Add another layer of encryption with our Double VPN servers for extra peace of mind.
- Private DNS
- Enjoy more online privacy without worrying about third parties spying on your every move.
- Worldwide network
- The extensive network of 6500+ VPN servers covering 113 countries lets you explore internet like a virtual traveler.
- Multi-device
- NordVPN allows you to secure up to 10 devices with your Nord account and boost your privacy even more.
Contact info
PH Venturi House, 49th Street, Bella Vista, Suite 1, Ground Floor, Panama City, Panama , Panama City, Panama
- +44 131 463 6666
- support@nordvpn.com
- nordvpn.com
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Trying to cancel is futile
Whilst the product is satisfactory the customer service is dire. I signed up to a 30 day rolling contract as I only needed the product for 1 week whilst abroad. Having then cancelled and unsubscribed I continued to get charged for a further 2 payments (to date) and get endless emails promising discounts, deals and the such like bordering on harassment. Wouldn't touch them again with a barge pole.

Reply from NordVPN
Screw AI
The in person email system was great and helpful but the AI bot prior to communicating with a real person over email was absolutely abysmal. And when I asked to speak to a human in the AI chat it either redirected me back to itself with a “human” name or put me in contact with a real human that was just as bad as the bot.

Reply from NordVPN
Great VPN with excellent Threat Protection — just one feature I'd love to see added
NordVPN is a solid VPN overall, but what really stands out to me is Threat Protection. It does an excellent job of catching malware and other malicious content before it reaches your device. I've found it genuinely effective, and it gives me real peace of mind while browsing.
My one gripe — and it's a relatively minor one — is with the Recents countries tab. Once you connect to a country, it shows up in your Recents, but there's no way to delete or clear individual entries from that list. It would be great if NordVPN added an option to remove specific countries from your Recents, or at least gave you a way to clear the list entirely. Ideally, this could be an optional setting — leave it on for those who like the quick-access convenience, but let users who prefer a clean list manage it themselves.
Overall, a strong product with one small UX improvement that would make it even better.
Thats why i gave it a three star

Reply from NordVPN
Super fast response times
Super fast response times, kind and understanding, and they actually resolved my issue.
automatic subscription renewal
I had a billing issue with my automatic renewal. Customer support was quick to help, and instead of just a refund, they offered me a much better deal for the coming years. I'm very satisfied with how they handled it.

Reply from NordVPN
So far so good
So far so good! The connection is always fast and stable. The interface is so easy to use. Everything is just where it should be. I wouldn't change a thing. 5 stars!
Every detail is correctly explained
Every detail is correctly explained. You "just" have to find it. Today's rules (which, in a sense, are marketing-friendly) make material to read longer and longer. Pages and pages. Not digest. So, if you do not read everything, you fall in a kind of trap. This univers is as simple as a complex univers.

Reply from NordVPN
a very kind and helpful service!!
Nordvpn goat
NordVPN helped me and processed my refund within just a few days. Their support team was truly kind, professional, and efficient. I really appreciate their excellent customer service and would highly recommend them.
Fast and straight to the point
easy and works
A trusted companion in a mobile phone & computer…..
A trusted VPN , fast and reliable.
NordVPN is a MUST for any device👍👍👍
NordVPN Meshnet alone is worth the…
NordVPN Meshnet alone is worth the money if you are an IT Professional.
I have no open ports on my router and can still ssh into virt-manager VMs to make changes to code that I give my clients access to check via Cloudfare tunnels.
NordVPN is very easy to use
NordVPN is very easy to use. They have lots of add-ons that are reasonably priced too like a dedicated IP address.
Support is amazing - very kind, very thorough, very fast.
Had no problem great service
Nord VPN is awesome
Nord VPN is extremely easy to use and the UI is really great. I would recommend it to anyone looking for protection when using public WiFi, especially! Pausing the connection is fast when I need to disable it, and it rarely interferes with the websites I’m looking at
They auto renewed my subscription at a…
They auto renewed my subscription at a highly inflated price despite the fact that I am sure I turned auto renew off. Now no refund due

Reply from NordVPN
I thought the dynamic between the…
I thought the dynamic between the chatbot and human assistance great, it did not take ages for me to go for a person and the virtual assistant was also smart. Once with human agent my was registered and solved after a couple days. Professionalism and respect all along.
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