NordVPN Reviews 

Great support team and very skilled and knowledgeable staff. Took enough time and patience to get me through and fix my issues. Good problem solving skills!

Margarita was very patient in assisting me with my NordVPN application issue. She had me try several different options to attempt to resolve the problem.

I used their customer service yesterday and they were fantastic! Very knowledgeable. They had my issue fixed as I use Ubuntu and it can be very difficult.
Nord has a similar ranking with expressvpn which is crazy because I could not even load expressvpn to my system and their customer service was pathetic. They wasted hours of my time and did nothing for me. Then they refused a refund because it's soccer week....insane.
The only thing I dislike about nord is that they charge a huge amount after your period is over so you have to cancel and start over to get the good price. But they are heads and tails above expressvpn. I also don't trust these review sites as they often are not accurate as corrupt companies like expressvpn manipulate the ratings.

Decent price. Easy to use. Lots of connection locations. Great ratings.

Great protection while on the web. The split tunneling is a way to exclude individual apps. Customer service informed me of this when android auto wouldn't connect.

NordVPN does not have any live agents to talk to. I bought their product for $180.00 plus and am unable to use it. It blocked several channels and several websites including the ones to contact their customer service. How can you contact customer service if the website is not available? By the time I was able to get pass their blocks and write to someone in customer service they said I am beyond the 30 day trial period and they will not refund my $180.00! I would never recommend NordVPN to anyone! Total scam!

For a while I thought that my laptop had gotten a virus, despite me using NordVPN all the time. Turned out that the virus was Windows itself.

Jokes aside, a real issue for VPNs is that more websites are now catching up and trying to move against VPNs, sometimes YouTube won't play because it thinks I'm a bot due to the VPN IP. Then I switch to a different country, and the videos play like normal.

+ That's something I find great about NordVPN: It's genuinly really fast, switching between countries takes 5 seconds. When my laptop starts up VPN takes about three minutes to launch, it used to be faster but my laptop is 7 years old so fair is fair.

+ Another bonus is that NordVPN has lately offered some Incogni and sometimes Saily discounts. We made use of a Saily discount and the service worked flawlessly!

- Why 3 starts and not 5? They've added AI security features. The world is already struggling as is, the current heatwaves in Europe are defenitely worsened by climate change and NordVPN services were top tier without the genAI / (LLM adjacent) AI involved. I understand the need to keep up with changes in technology, but I wish that we as customers could still opt out of it. I don't want to contribute to making human induced climate change even worse, and I don't want to comply with the way (generative)AI is currently being scaled and forced into every app, website and service. The havoc it wreaks on the environment is unacceptable.

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NorVPN did not prevent virus attacks and I had to use windows defender to get rid of them many times

Very reliable VPN at fair price,
THANKs

I've tried a lot of VPN service, and I culd day that, this is eh best, nice app, very useful tools, max speed in use, is the best VPN no doubt.

Worth every penny!!! Thank you for keeping my whole family's devices safe!

Outstanding product! Simple , straight forward, no nonsense.

It was working great but now it won't hold a connection.

I had tried another established VPN provider and was initially reluctant to change. The deciding factor was cost, and, now that I have been using Nord VPN for some time, I am very happy I did change. It is a very good service with additional services that all work well. I would recommend Nord VPN.

The customer support team helped to solve problem I had with prompt reply to my emails, and the instructions were easy to understand. If I didn't understand, they quickly responded so I understand. Every one was super patient with me. Thank you for your support, you are the BEST !!

NordVPN always connects and provides a sound connection for us. Rather we are using the connection for secure transactions or streaming, it is very reliable.

I am happy to report that Nordvpn has now issued the partial refund to my Paypal account. Thank you to the support agents that helped close the loop.

My experience, however, was challenging. Despite working daily with technicians and even upgrading my device as instructed, the issue remained unresolved. The refund was initially approved but didn't arrive until I followed up several times.

I appreciate the final resolution, but the journey to get there was far from smooth.

Sincerely,
Linda