Highly recommend Nomad Frontier! I recently picked up a pair of KOO Alibi Large glasses and the experience was top-notch. I was unsure about the sizing, but the team provided excellent guidance,the L... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service and fast shipment. However, be aware when choosing FedEx. FedEx will attempt to deliver to your home up to three times before leaving it at your local drop off location. That means... See more
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Shipping was quick and the product was exactly what I selected. I really loved the personal touch with the handwritten message on the invoice. Things like that make me want to consider your store firs... See more
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Great service. Nomad Frontiers processed and sent out my order quickly and perfect. I'm very pleased with the attention they showed to my order and the communication that the order was on its way to... See more
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Company details
About Nomad Frontiers
Written by the company
About Nomad Frontiers
At Nomad Frontiers, we aspire to be Canada's local bike shop. But it didn't start that way. We set out to build NOMAD with a vision grounded in community, inclusiveness, and the power of epic cycling adventures to create memories and solidify friendships. We set out to build a travel company - both products to create your own adventure and expert advice to guide your next, more distant excursion. That was, until COVID got in the way.
Now, we've taken that same passion for community and expanded on our cycling retail plans. Our value proposition? Better customer service? No. The best customer service. We aim to show you, in every interaction, that we value your business and deserve your trust. We aim to build long-term relationships rooted in a mutual understanding of the importance of your cycling hobby to your overall wellbeing and enjoyment. We strive to be your number one online cycling retailer.
Our Offerings
We carry many of the top cycling brands in the world - Sidi, POC, Castelli, EVOC, Zipp, and many, many more. We're constantly expanding and adding new products to the virtual shelf. And we only offer products that we would use ourselves - products that we would trust on our next once-in-a-lifetime cycling trip.
Contact info
3-304 Stone Rd W, N1G4W4, Guelph, Canada
- 8883033344
- hello@nomadfrontiers.ca
- nomadfrontiers.ca
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Quick delivery on a well priced item
1 September 2025
Reply from Nomad Frontiers
We're glad to hear it!
Happy riding,
Team NOMAD
Fast shipping!!
27 August 2025
Reply from Nomad Frontiers
We're pleased to hear it!
Happy riding,
Team NOMAD
Good price and rapid deliveries
17 August 2025
Reply from Nomad Frontiers
We're thrilled to hear it!
Happy riding,
Team NOMAD
I ordered the product online and a day…
I ordered the product online and a day later it arrived i was very impressed plus i got a personal note from the shop i will definetly be doing buisness again
18 August 2025
Reply from Nomad Frontiers
We're delighted to hear it!
Thank you so much for taking the time to share your experience with us. It means a lot.
Happy riding,
Team NOMAD
Quick service and items delivered as…
Quick service and items delivered as promised. Can't ask for more
11 August 2025
Reply from Nomad Frontiers
We're thrilled to hear it!
Happy riding,
Team NOMAD
Reply from Nomad Frontiers
We're glad to hear it!
Happy riding,
Team NOMAD
Fast and efficient shipping - personalized service
Fast and efficient shipping, and the handwritten note was a very nice touch. Not the first time that we've purchased from Nomad Frontiers, nor will it be the last.
18 August 2025
Reply from Nomad Frontiers
We're pleased to hear it!
Thank you so much for taking the time to share your experience with us. It means a lot.
Happy riding,
Team NOMAD
Straight forward transaction - very transparent
Easy to deal with and good communication
17 August 2025
Reply from Nomad Frontiers
We're glad to hear it!
Happy riding,
Team NOMAD
Reply from Nomad Frontiers
We're delighted to hear it!
Happy riding,
Team NOMAD
Transaction simple and efficient
15 August 2025
Reply from Nomad Frontiers
We're thrilled to hear it!
Happy riding,
Team NOMAD
Fast delivery and right product.
15 August 2025
Reply from Nomad Frontiers
We're pleased to hear it!
Happy riding,
Team NOMAD
Great experience from ordering to…
Great experience from ordering to receiving tire. Great price
7 August 2025
Reply from Nomad Frontiers
We're glad to hear it!
Happy riding,
Team NOMAD
Good first time experience with this bike shop.
This was the first time dealing with this online bike shop but they carried a floor pump that I couldn't find anywhere else, and it was in stock (confirmed by email), and it was shipped nearly immediately. They responded quickly to emails, and the pump was well packaged. So far so good - would recommend them.
1 August 2025
Reply from Nomad Frontiers
We're pleased to hear it!
Thank you so much for taking the time to share your experience with us. It means a lot.
Happy riding,
Team NOMAD
Reply from Nomad Frontiers
We're glad to hear it!
Happy riding,
Team NOMAD
Reply from Nomad Frontiers
We're thrilled to hear it!
Happy riding,
Team NOMAD
Great……
Great……. except this part is becoming annoying because I just wanted to type great but apparently that’s not enough characters so then you wanted more characters so here’s a lot of characters to tell you how annoying this part was. Other than that it was great.
1 August 2025
Reply from Nomad Frontiers
Ha!
Thank you so much for taking the time to share your experience with us (and we apologize for Trustpilot's character count!).
Happy riding,
Team NOMAD
Kuat NV2.0 add-on extension
I bought the product online, and it was delivered on time with no issues. I unpacked and installed the rack, and everything went together as outlined in the manual.
28 July 2025
Reply from Nomad Frontiers
We're thrilled to hear it!
Thank you so much for taking the time to share your experience with us.
Happy riding!
Team NOMAD
Fast shipping and good communication
4 August 2025
Reply from Nomad Frontiers
We're pleased to hear it!
Happy riding,
Team NOMAD
The product arrived in two days with a…
The product arrived in two days with a hand written note thanking me for ordering. A nice personal touch.
7 August 2025
Reply from Nomad Frontiers
We're delighted to hear it!
Thank you so much for taking the time to share your experience with us.
Happy riding!
Team NOMAD
Reply from Nomad Frontiers
We're thrilled to hear it!
Happy riding,
Team NOMAD
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