Great price and super fats delivery. I'm in Canada, and even with shipping it still works out cheaper than my local bike shop down the road.
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See what reviewers are saying
My order arrived 10 days late, and I was charged double tax and duty despite the site claiming to be Canadian. I’ve tried contacting customer service to resolve this but haven’t received any response.... See more
Company replied
I ordered first time in 2018 Pearl Izumi Pursuit Attack Knickers two pairs then last year I ordered Tour de France yellow Santini then today need second pair white one. The best quality cycling & work... See more
Company replied
I ordered 2 michelin Tires 700x25C at the best price on the internet plus shipping was reasonable and delivery as promised on time I recommend highly you buy from probikekit.ca my first experience... See more
Company replied
4.1
Great
3K reviews
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Great price and super fats delivery
Great price and super fats delivery. I'm in Canada, and even with shipping it still works out cheaper than my local bike shop down the road.
2 February 2026
Unprompted review
Reply from probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
My order arrived 10 days late
My order arrived 10 days late, and I was charged double tax and duty despite the site claiming to be Canadian. I’ve tried contacting customer service to resolve this but haven’t received any response. After all the extra fees and delays, buying local would have been cheaper and faster.
3 December 2025
Unprompted review
Reply from probikekit.ca
Hi Alva,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue regarding a tax charge and do want to look further into this. Can you please respond to the request sent to you via your TrustPilot account?
Kind Regards,
Stephen
First time shopper.
First time shopper.
Website easy to navigate
Will rate product at reception
25 April 2024
Reply from probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Reply from probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Reply from probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
My order dispatched the same day
My order dispatched the same day , Probikekit has been a trustworthy , dependable source of cycling gear with the best prices .
7 April 2024
Reply from probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Worst seevice
Worst seevice, they make it harder for you. Also liars they are not canadian uk based
22 May 2023
Unprompted review
Reply from probikekit.ca
Hi KU.
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind Regards,
Stephen
Easy to navigate website
Easy to navigate website. Great deal on sale item. Hopefully it arrives on time.
21 January 2024
Reply from probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Great products and ease of shopping
Great products and ease of shopping, just the shipping is the killer.
19 January 2024
Reply from probikekit.ca
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
EASY TO NAVIGATE WEBSITE
13 December 2023
Reply from probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Prices and good brands.
28 November 2023
Reply from probikekit.ca
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Reply from probikekit.ca
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Excellent customer service.
30 October 2023
Reply from probikekit.ca
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Beware canadian buyers
Beware canadian buyers:
1. Not a canadian website despite the .ca designation
2. Lack/Misleading information about sales taxes and
import duties
3. Subject to costly return transportation charges and
restocking fees.
4. Tremendous hidden fees as per my recent
purchase:
$210.99 Original purchase price of item
$31.60 Mysterious surcharge originally thought to
be Canadian Sales taxes (edit: According to
a representative of PBK,
UK taxes is applied prior to export)
$ 29.99 DHL express delivery
(stated)
$ 49.87 Import duties
$ 49.96 Canadian Sales taxes
$ 18.38 DHL Import clearance fee
$ 389.79 Transaction Total
Based on my experience, and despite the ''rave'' reviews and the presumed customer support attention showed here, I do not recommend at this point doing business with this international website unless they adopt more transparent business practices in line with comparable competitors (Chain reaction, BikeINN, Merlin, Skatepro, etc.)
24 October 2023
Unprompted review
Reply from probikekit.ca
Hi NL,
Thank you for taking the time to leave a review.
We are sorry to hear your recent experience with us hasn't been positive. Can you please respond to the request sent to you via your TrustPilot account?
We do want to look further into this matter.
Kind Regards,
Stephen
Great price and user friendly website.
15 October 2023
Reply from probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Reply from probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Easy to navigate
Easy to navigate
I have ordered before from the site and has been very good
I was surprised with the shipping cost
I don’t remembered that I paid for shipping the last time I use it
16 September 2023
Reply from probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
They set low price and then cancel order
15 September 2023
Reply from probikekit.ca
Hello Erik,
Thank you for leaving your review.
I am sorry to hear your order was cancelled. I have investigated this and sent you an email via your order.
Please can I ask that you check your email account at your convenience to receive my message.
Regards,
Claire
Have always found good prices at PBK.
Have always found good prices at PBK.
I noticed the selection has declined, however. I hope you are not closing down. That would be a shame.
Thanks for the good deals so far.
Good luck.
13 September 2023
Reply from probikekit.ca
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Claire
Reply from probikekit.ca
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Claire
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