Nobltravel Reviews 

12,303
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 9,993 reviews, reviewers had a great experience with this company. Customers frequently praise the sturdy build, beautiful design, and very convenient extra features like integrated cup holders and charging ports. Many consumers also highlight the exceptional assistance provided by staff members who quickly resolve problems and maintain friendly communication throughout. The service provided is often described as excellent, with people appreciating the smooth user experience during their trips. However, some people mentioned experiencing notable difficulties when trying to reach customer support or waiting considerably longer than expected for replies. A few reviewers were also dissatisfied with unexpected subscription charges or noticeable shipping delays tied to their initial online orders.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that the suitcases are sturdy,... See more

Customer service

Consumers find customer service to be positive and helpful once connected with representatives. Reviewers... See more

Quality

Reviewers highlight positive aspects of quality, noting that the luggage is exceptionally sturdy, well-built,... See more

Order

People report ambiguous experiences with order processes, reflecting a clear division in consumer... See more

Response time

Reviewers mention ambiguous feedback about response time, with many consumers reporting frustration over... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had initial challenges and manager Brody took charge to make it right- even giving me his nbr. When i ended up with an extra bag he told me to keep it for any inconvenience I went through. He has mo... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure to use our Nobl suitcases. They are sturdy and durable when checked in and have survived numerous international flights. Their stylish appearance have had many people ask what kind... See more

Company replied

Rated 5 out of 5 stars

This is the BEST carry on luggage I have ever owned. Light, sturdy, well built and the extra’s from a holder for your cup to a well constructed, lockable laptop outside holder. At almost every airport... See more

Company replied

Rated 5 out of 5 stars

I accidentally clicked on adding a monitoring subscription to my order when I was buying a set of luggage. I contacted NOBL immediately but was still billed. I wrote to them again & got a message f... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

12K reviews

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4.2

All reviews

(12,303)

9,826 reviews in the last 12 months

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Rated 5 out of 5 stars

Love the Nobel luggage

Love the Nobel luggage .
Well built luggage with beautiful colors to choose from .
We Have been using ours for several years .

15 September 2026
Unprompted review
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Reply from Nobltravel

Hi C Rader,

We’re so glad to hear that you love your NOBL luggage! It's wonderful to know that your pieces have held up so well over several years of travel and that you're enjoying the beautiful colors.

Thank you for your kind words and for choosing NOBL!

Best regards,
NOBL

Rated 5 out of 5 stars

Happy New customer thanks to Alex !

Alex was very professional and knowledgeable with all my concerns. Helped me secure the best deals and gifts for a NEW and returning NOBL customer.

Great customer service!!! Thanks ALEX!

15 September 2026
Unprompted review
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Reply from Nobltravel

Hi Shonda,

We’re so glad to hear about your great experience with Alex! It's fantastic to know that their professionalism and support helped you secure the best deals and gifts.

Thank you for your kind words and for choosing NOBL!

Best regards,
NOBL

Rated 1 out of 5 stars

I want to return an order

I ordered, and received promptly the all in one carry on. As soon as I removed it from the box I new it was too large for the airlines I use. I contacted Custome Services through their chat line to ask about returning the case and buying a smaller one. A representative agreed to help with this exchange but unfortunately I haven't received a return label after numerous efforts.
I have now requested to return the original case and obtain a refund, not an exchange. There are too many negative reports! I just want the matter resolved and my refund received. Is there anything further I can do?

3 September 2026
Unprompted review
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Reply from Nobltravel

Hi Eileen,

Thank you for sharing your experience. We understand how frustrating it must be to have been waiting for the return label and not receive the assistance you were expecting.

Brody, our Customer Success Managers, will be reaching out to you directly to assist with the return and refund process and make sure you have everything you need to move forward.

We appreciate you bringing this to our attention and hope we can get this resolved for you promptly.

Regards,
NOBL

Rated 5 out of 5 stars

We not only love the luggage

We not only live the luggage - we now have 6 pieces- we’ve bought 4 more for grad gifts. The customer service is outstanding as well. Make your travel better and easier - buy!

2 September 2026
Unprompted review
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Reply from Nobltravel

Hi Mark,

We’re so glad to hear that you and your family are loving your NOBL luggage! Having 6 pieces in your collection, and gifting 4 more for graduations, is the absolute highest compliment, and we're thrilled that our team has taken such good care of you.

Thank you for your kind words and for choosing NOBL!

Best regards,
NOBL

Rated 5 out of 5 stars

This suitcase is marvelous

This suitcase is marvelous! The wheels roll and turn easily. Also, I loved the organization side compartment. I never fumbled to find my passport, computer or other small items.

10 September 2026
Unprompted review
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Reply from Nobltravel

Hi Deborah,

We’re so glad to hear that your suitcase is serving you so well! It's fantastic to know that the smooth wheels and organized side compartments made accessing your passport, computer, and essentials effortless.

Thank you for your kind words and for choosing NOBL!

Best regards,
NOBL

Rated 5 out of 5 stars

Leslie's follow-up after my August purchase showcases outstanding customer service

Leslie's follow-up after my August purchase was impressive. She addressed my concerns, provided prompt feedback, and said she would notify me when the additional items currently out of stock are available. That's exceptional customer service.

11 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Karen,

Thank you for sharing your experience! We're delighted to hear Leslie made your August purchase a positive one. It's wonderful to know her prompt support and follow-up helped address your concerns, and we're glad she could keep you informed about the additional items you're waiting for.

Best regards,
NOBL

Rated 5 out of 5 stars

I have the full set of luggage and I…

I have the full set of luggage and I love it! I have traveled all over with it and have zero complaints. It is spacious & durable - (especially with the zipper pouches) it holds so much! The customer service is off the charts good as well. They have been helpful all around, especially when one of my pieces of luggage was stolen from the airport. I highly recommend this luggage!

14 September 2026
Unprompted review
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Reply from Nobltravel

Hi Sonja,

We’re thrilled to hear you love your full NOBL luggage set and have enjoyed its spacious, durable design on your travels. Thank you for recognizing our customer service as well. We’re glad our team could support you when one of your pieces was stolen, and we truly appreciate your recommendation.

Best regards,
NOBL

Rated 1 out of 5 stars

DO NOT BUY THIS PRODUCT!!!

DO NOT BUY THIS PRODUCT!!!! Crap customer service for the price! I need to return something I purchased. I was told to email support, but then I got an email saying they no longer accept emails and to use the Chatbot. The chatbot never answered me. I finally got an answer 45 days after I started the refund process: an email saying I had to request the return within 5 days, despite the 100-day policy on their website.

14 September 2026
Unprompted review
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Reply from Nobltravel

Hi Pat,

Thank you for taking the time to walk us through your experience. Getting timely, accurate guidance on returns is something we want every customer to be able to count on, and we understand how frustrating it's been to wait this long for an answer.

Please send over your order details, and Brody, our Customer Success Manager, will personally review your case, walk you through your return options, and work with you toward a resolution that reflects what our policy should have made clear from the start.

Best regards,
NOBL

Rated 5 out of 5 stars

It was a pleasure working with everyone…

It was a pleasure working with everyone that helped me with my return. I am grateful.

14 September 2026
Unprompted review
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Reply from Nobltravel

Hi Peter,

We’re glad our team could make your return experience smooth and positive. Thank you for your kind words and for choosing NOBL.

Best regards,
NOBL

Rated 5 out of 5 stars

I have purchased all of the luggage and…

I have purchased all of the luggage and accessories. Ordering and receiving my luggage was very easy and fast. I especially want to thank Ella Brooks for the special discount on my last purchase. She was very kind and informative on my purchase. When i received my luggage i was extremely happy with all the amenities the luggage offered. Cant wait to use the luggage on my next adventure in April.

12 September 2026
Unprompted review
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Reply from Nobltravel

Hi Julie,

We’re delighted to hear your ordering experience was quick and easy, and that you’re enjoying the features of your luggage. We’ll be sure to share your kind words with Ella Brooks. We hope your luggage makes your April adventure even more enjoyable!

Best regards,
NOBL

Rated 5 out of 5 stars

The Luggage Fit For The Nobles

Nobltravel Customer Service was outstanding . This my second time ordering this luggage. I really loved the Weekender because of the storage at the bottom. Your shoes really fit perfectly. The delivery service was amazing. My order was more beautiful than I expected. ❤️❤️

15 September 2026
Unprompted review
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Reply from Nobltravel

Hi Deborah,

We’re delighted to welcome you back for your second NOBL purchase! It’s wonderful to hear you love the Weekender’s shoe compartment, fast delivery, and beautiful design. We truly appreciate your continued support and kind words about our customer service.

Best regards,
NOBL

Rated 1 out of 5 stars

Customer service is nonexistent

Customer service is nonexistent. I need to return something I purchased. I was told to email support, but then an email came back saying that they no longer to use emails and to use the Chatbot. The chat bot never answered me. There is a phone number to call and so far I have been on hold for a total of 4 hours and 28 minutes.

14 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi,

Thank you for taking the time to walk us through your experience. Waiting on hold for that long is not the kind of support we want any customer to go through, and we want to make sure your return gets handled properly from here.

Please send over your order details, and Grace, our Customer Success Manager, will personally step in and walk you through your return options directly. You can also reach her at Grace@nobltravel.com.

Best regards,
NOBL

Rated 5 out of 5 stars

Toughest luggage ever

I purchased three pieces of Nobl luggage for my 10 week driving trip across the Pacific Northwest.Hauling these cases up and down various staircase pulling my luggage across uneven surface, whatever the condition this luggage took the abuse and still looks good. The wheels still roll smoothly just like new. After a few additional trips everything still looks new.

14 September 2026
Unprompted review
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Reply from Nobltravel

Hi John,

We’re thrilled to hear your NOBL luggage held up so well throughout your 10-week Pacific Northwest road trip. It’s great to know the cases handled every adventure while keeping their appearance and smooth-rolling wheels. Thank you for choosing NOBL and sharing your experience!

Best regards,
NOBL

Rated 5 out of 5 stars

I absolutely love my Luggage

I absolutely love my Luggage. I have tons of room. It is so easy to pull into maneuver everywhere I take it. I get so many compliments on just how pretty and how elegant it is and I have taken it on many trips and it is not worn at all and it is still absolutely beautiful.

14 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Boni,

We’re delighted to hear you love your NOBL luggage’s spacious design, smooth maneuverability, and elegant look. It’s wonderful to know it has stayed beautiful through your travels and continues to receive compliments. Thank you for sharing your experience!

Best regards,
NOBL

Rated 1 out of 5 stars

Tough customer service

Thank you for your response. I cannot reply to your reply on this platform, so I am editing the original post. Order #1923. I requested a "return" for the midnight blue carry-on that was not the color appearing online, but was told that I could only receive an "exchange.. I was then given a return label. I simply want clarification that this return label will follow with an exchange.

If you call and your call goes unanswered, please communicate to the email listed on the order and please refer to the live chat with the AI bot as a reference to what has been asked. Thank you

6 September 2026
Unprompted review
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Reply from Nobltravel

Hi Kayla,

Thank you for the clarification and for updating your review. We’re pleased that Brody was able to personally assist with your case and provide the return label for the midnight blue carry-on.

We also appreciate your feedback regarding communication and ensuring that customer requests are properly referenced across email and live chat. We’re continuing to work on improving our support process and communication.

Thank you for giving us the opportunity to assist.

Best regards,
NOBL

Rated 5 out of 5 stars

I’m a snowbird I travel from Alaska to…

I’m a snowbird I travel from Alaska to Florida twice a year and I love my Noble suitcase it has also been a a Disney cruise. I would not travel without it. JJ

20 March 2026
Unprompted review
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Reply from Nobltravel

Hi Joseph,

We’re delighted to hear your NOBL suitcase has been part of so many journeys, from Alaska to Florida and even a Disney cruise. It means a lot to know you wouldn’t travel without it. Thank you for your continued support!

Best regards,
NOBL

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Love My NOBL Suitcases!

⭐️⭐️⭐️⭐️⭐️ Love My NOBL Suitcases!

I absolutely love my NOBL hard-sided suitcases! The carry-on is especially amazing. It has a convenient spot for my laptop, plus I can keep a small charger inside and use the built-in port on top to charge my phone while I’m traveling. And the cup holder? Such a simple feature, but I LOVE it!

I also have the larger all-in-one suitcase, and it holds an incredible amount. I’ve packed everything I needed for a 10-day vacation—and then some!

I’ve been very impressed with NOBL’s customer service, too. I lost a few pieces from my wheels, and they were able to locate my original order and get the replacement pieces sent out to me. Great service makes such a difference!

The colors are beautiful, too. I love my mint blue and red suitcases, but if I order another one, I’m definitely going for the hot pink! 💕🧳

Great features, lots of room, beautiful colors, and wonderful customer service. I’m very happy with mine!

14 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Raleah,

We’re thrilled to hear you love your NOBL suitcases, especially the carry-on’s laptop space, charging port, and cup holder. It’s wonderful to know the spacious design, beautiful colors, and our support with your wheel replacements have made your travels easier. We’ll be ready when you’re ready for that hot pink addition!

Best regards,
NOBL

Rated 5 out of 5 stars

New Nobl forest green carryon

I absolutely love my Nobl carrying on hard cover suitcase. I like the way the compartments are laid out inside as well as the cup holder and charger compartment. The wheels roll the suitcase very easily and I think for the money it’s the best product out here in this category. I have 1400 leather Tumi carryon and I like this one so much better the way it performs. Cc

4 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Carlos,

We’re delighted to hear your forest green carry-on exceeds your expectations. It’s great to know you love the organized compartments, cup holder, charger space, and smooth-rolling wheels. Thank you for choosing NOBL and for the wonderful comparison!

Best regards,
NOBL

Rated 5 out of 5 stars

I seem to use my carry on pieces more…

I seem to use my carry on pieces more than the check in one. I love it!
The bottles keep my water cold longer than my Stanley cup.
I love the pretty colors of both. I have 3 colors of bottles and 2 colors of carry ons. We have started putting stickers from the places that we’ve travelled to on them. So far we have Thailand, Smoky Mountains, Myrtle Beach, Dollywood, and Dolly’s Travel Center. I’m traveling to St. Croix, Hawaii, Australia, New Zealand, and the Galápagos Islands this coming year. My luggage gets used a lot and the stickers only go on the pieces of luggage that actually went with me so my check in will get a lot this next year.

7 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Betty,

We’re thrilled to hear you love your NOBL carry-ons and bottles, especially their beautiful colors and ability to keep your water cold. Your travel sticker collection sounds amazing, and we hope your upcoming adventures bring plenty of new memories to add!

Best regards,
NOBL

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