Nobltravel Reviews 

12,298
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 9,993 reviews, reviewers had a great experience with this company. Customers frequently praise the sturdy build, beautiful design, and very convenient extra features like integrated cup holders and charging ports. Many consumers also highlight the exceptional assistance provided by staff members who quickly resolve problems and maintain friendly communication throughout. The service provided is often described as excellent, with people appreciating the smooth user experience during their trips. However, some people mentioned experiencing notable difficulties when trying to reach customer support or waiting considerably longer than expected for replies. A few reviewers were also dissatisfied with unexpected subscription charges or noticeable shipping delays tied to their initial online orders.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that the suitcases are sturdy,... See more

Customer service

Consumers find customer service to be positive and helpful once connected with representatives. Reviewers... See more

Quality

Reviewers highlight positive aspects of quality, noting that the luggage is exceptionally sturdy, well-built,... See more

Order

People report ambiguous experiences with order processes, reflecting a clear division in consumer... See more

Response time

Reviewers mention ambiguous feedback about response time, with many consumers reporting frustration over... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had initial challenges and manager Brody took charge to make it right- even giving me his nbr. When i ended up with an extra bag he told me to keep it for any inconvenience I went through. He has mo... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure to use our Nobl suitcases. They are sturdy and durable when checked in and have survived numerous international flights. Their stylish appearance have had many people ask what kind... See more

Company replied

Rated 5 out of 5 stars

This is the BEST carry on luggage I have ever owned. Light, sturdy, well built and the extra’s from a holder for your cup to a well constructed, lockable laptop outside holder. At almost every airport... See more

Company replied

Rated 5 out of 5 stars

I accidentally clicked on adding a monitoring subscription to my order when I was buying a set of luggage. I contacted NOBL immediately but was still billed. I wrote to them again & got a message f... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(12,298)

9,826 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I purchaseBEST LUGGAGE I’VE EVER PURCHASED—GAME CHANGER!d three pieces of this…

I purchased three pieces of this luggage, the Weekender, Carry-On, and Check-In,for a month-long adventure through Europe, Morocco, and South Africa, and I can honestly say this luggage exceeded my expectations!

From the moment I started traveling, I knew I had made the right choice. It’s lightweight, incredibly spacious, durable, and the wheels are BEYOND AMAZING! 🙌🏽

I put these bags to the ultimate test by rolling them over cobblestone streets in Europe, up and down hills, through airports, hotels, and countless streets and they handled it all with ease. No struggling, no fighting with the luggage, and no worrying about whether the wheels would hold up. They rolled beautifully!

And the Weekender? AMAZING! 😍 It holds an unbelievable amount in such a compact space. I especially love the separate bottom compartment, which is perfect for shoes or anything else you want to keep organized and separate from your clothing.

But one of my favorite features is the latch locking system. It’s incredibly easy to use, feels extremely secure, and gives me peace of mind while traveling.

After a month of serious international travel, I can confidently say:

This luggage didn’t just come along for the trip—it made the trip easier! 🌍✈️

If you’re looking for luggage that is lightweight, spacious, durable, easy to maneuver, and built for real travel—BUY THIS LUGGAGE.

You will NOT regret it! 🧳❤️

17 July 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Robert,

We’re thrilled to hear your NOBL luggage made your month-long adventure through Europe, Morocco, and South Africa easier. It’s wonderful to know the wheels handled every surface smoothly and that you loved the Weekender’s separate shoe compartment and secure latch system. Thank you for sharing such an enthusiastic review!

Best regards,
NOBL

Rated 4 out of 5 stars

It’s a great suitcase

It’s a great suitcase, nice and roomy, but we had a problem with the wheel check in suitcase. Leslie was able to take care of sending me a new suitcase because they did not have the right wheel available. Thank you Leslie for Great Service and staying on top the wheel problem!

15 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Denise,

We’re glad you’re enjoying the spacious design of your NOBL suitcase. It’s wonderful to hear Leslie stayed on top of the wheel issue and arranged a replacement when the right part wasn’t available. Thank you for recognizing her excellent service!

Best regards,
NOBL

Rated 1 out of 5 stars

Buyer Beware of Measurements!

Buyer Beware. While the bag has great features you run a big gamble if you, like me, do not check bags. One description for the carry-on indicates these measurements: 22x14x9 which is perfect. If you scroll down on the page you see a different measurement, for the same carry-on: 23.43x15.55x9.45. These dimensions are not acceptable and are disallowed by most international flight carriers. If you travel internationally with carry-on only, this bag will get checked because of the size. Kind of deceptive on NOBL's part.

14 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi M. Ferreira,

Thank you for pointing out the discrepancy in the listed measurements. Our carry-on is designed to meet standard carry-on size requirements, and we want to make sure you have accurate, clear sizing information, especially for international travel where limits can vary.

Please send over your order details, and Brody, our Customer Success Manager, will personally clarify the correct dimensions and address your concerns. You can also reach him directly at Brody@nobltravel.com.

Best regards,
NOBL

Rated 1 out of 5 stars

Nobl warranty is useless

I ordered my luggage from Nobl and was excited to use it for my next vacation. I went to Prague and Budapest in August 2026. When I collected my luggage in Prague, there was a dent in the corner of one of the 28" checked suitcases. This made locking it a bit tricky. When I got home I called Nobl and delt with their AI. Since that could not resolve the issue I was transferred to a live person and was told that they would instruct me on how to contact the airlines and how to word the claim if that was necessary. The Nobl warranty states that there is a lifetime warranty on the product. One of the categories that is covered was the "Structural defects that compromise the integrity or functionality of the luggage." I explained the situation and all that I was offered initially was a $50 online credit. The person said it was an airline issue. I quoted the warranty to them and they raised the online credit to $100. One of the main reasons I initially bought the luggage was the warranty. I did not take the offer. Also, the timelines for filing a claim are not clearly stated. I was not provided any help with how to contact the airline and language to use. The representative was fairly condescending during our phone call, like she could not be bothered. I will not be buying from this company again based on this experience.

21 August 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi David,

Thank you for the detailed account of your experience. We want to make sure the structural damage to your suitcase is reviewed properly against the warranty terms rather than settled with a quick credit offer.

Please send over your order details, and Grace, our Customer Success Manager, will personally take another look at your case and work with you toward a fair resolution. You can also reach her directly at Grace@nobltravel.com.

Best regards,
NOBL

Rated 1 out of 5 stars

I would not recommend buying anything…

I would not recommend buying anything from this company. I bought a set of luggage for my husband for his birthday. It included a check-in bag, a carry on bag, an overnight bag, a water bottle, a luggage rage, a tracker, bag protectors and packing cubes. They only delivered the check-in bag even though they sent me an email saying they delivered almost all of it. Trying to get it resolved was a nightmare because they have no phone number you can call. You have to do everything on line and it's an AI application. When I finally was able to chat to someone named James, I had to repeat everything I said in the AI chat. Everything he said he would do, he did not. I'm trying to return the check in bag and get a refund for everything, I cannot seem to do. I submitted a dispute with the credit card company for the charge and the next day they charged me for a service I didn't approve. So I had to do a second dispute. My recommendation stay as far away from this company as you can. I'm putting a complaint in with the BBB and the Attorney General.

9 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Sunshine,

Thank you for taking the time to share the details of your experience with us.

Please share your order number and the email tied to your purchase so our dedicated Customer Success Manager can reach out to you personally and take this over from here. He'll look closely into your order, review the items included, go over the return and refund request on the check-in bag, and look into the additional charge you mentioned, working with you toward a full resolution. You can reach out to him directly at Brody@nobltravel.com.

Thank you for your patience while we get this sorted out.

Best regards,
NOBL

Rated 4 out of 5 stars

The color sold me…

I am enjoying the carry on luggage that I purchased. I only wish the strap was a little more flexible to secure items. Over all it’s great and rolls smoothly! I get alot of compliments on the lavender color! Def looking to secure the larger piece but I don’t like checking my bags 😭

23 November 2025
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Divine DivaLiya,

Lavender that turns heads and wheels that glide smoothly sounds like a great combination. We also appreciate your note about the strap and are glad the carry on has been such a good fit overall.

Regards,
NOBL

Rated 5 out of 5 stars

Hands down the best luggage out there!

Hands down the best luggage out there!! So easy to maneuver through airports! I’ve tried them all - Beis, Delsey Paris, etc - and would pick Nobl every single time!! I get so many compliments from airline personnel on my pink Nobl - I’d love to get the yellow, or the light blue…!!!

15 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Kathryn,

Your pink NOBL turning heads with airline crews is quite a compliment. We love that the effortless maneuvering keeps making it your choice after trying so many others.

Regards,
NOBL

Rated 5 out of 5 stars

I love all Nobl products

I love all Nobl products. I have the Carry on, the 24 inch Check in and the 28 inch Check in. In addition, I have the Weekender, the packing cubes, the water bottle, 2 of the vacuum travel bags, the luggage tag all in Lavender color. I’m awaiting the Vegan Utility Bag. Nobl is the best when it comes to traveling

15 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Anita,

Your lavender NOBL collection sounds incredible. We love that so many pieces have become part of your travel routine, and the Vegan Utility Bag will be a great addition.

Regards,
NOBL

Rated 5 out of 5 stars

Nothing beat NOBL

In all my years of traveling and all the luggage I’ve had nothing can beat the Noble carry-on. From now on my travel accessories will be the noble and a backpack and that’s it. The quality of the product is wonderful and I’m looking forward to getting a lot of use out of it over the next 20 years or so.

4 July 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Rod,

That is high praise from a seasoned traveler. We love that your NOBL carry on has earned such a permanent place in your travel routine.

Regards,
NOBL

Rated 5 out of 5 stars

THE LUGGAGE IS AMAZING

THE LUGGAGE IS AMAZING! They do take a while to arrive so please order a month or 2 ahead. Leslie helped me with getting a new cover for my luggage.

15 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Kayly,

It is wonderful to hear you are loving the luggage. We are also glad Leslie could step in and help arrange a new cover for you.

Regards,
NOBL

Rated 5 out of 5 stars

PROCESS WAS A LABORIOUS WITH A LOT MORE…

PROCESS WAS A LABORIOUS WITH A LOT MORE COMMUNICATION I GOT AN ACTUAL COMMUNICATION FROM LESLIE. LESLIE MADE THE ENTIRE EXPERIENCE ALTHOUGH STILL I BIT LABORIOUS FOR HER MADE IT HAPPEN.

24 August 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Mitchell,

Leslie deserves the credit for staying with it and getting everything across the finish line. We are glad her persistence made the difference in your experience.

Regards,
NOBL

Rated 5 out of 5 stars

NOBL & especially Sean Torres made it…

NOBL & especially Sean Torres made it right. I was not pleased with the space taken up by the laptop pocket on the regular carry on & wanted to exchange it for the expandable - Sean made it happen. Thanks-

15 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Brad,

Sean will be glad to hear this. We are pleased he could help make the exchange to the expandable carry on happen smoothly.

Regards,
NOBL

Rated 5 out of 5 stars

Excellent!!

13 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi,

We’re so glad to hear you had such a great experience! Thank you for your kind words and for choosing NOBL.

Best regards,
NOBL

Rated 5 out of 5 stars

Love my Nobl carry on

Love my Nobl carry on! It rolls easy, light weight, and love the cup holder on the side.

24 June 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Tina,

We’re so glad to hear how much you're loving your NOBL carry-on! It's fantastic to know the smooth rolling, lightweight design, and built-in cup holder are making your travel experience even better.

Thank you for your kind words and for choosing NOBL!

Best regards,
NOBL

Rated 5 out of 5 stars

Love the Nobel luggage

Love the Nobel luggage .
Well built luggage with beautiful colors to choose from .
We Have been using ours for several years .

15 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi C Rader,

We’re so glad to hear that you love your NOBL luggage! It's wonderful to know that your pieces have held up so well over several years of travel and that you're enjoying the beautiful colors.

Thank you for your kind words and for choosing NOBL!

Best regards,
NOBL

Rated 5 out of 5 stars

Happy New customer thanks to Alex !

Alex was very professional and knowledgeable with all my concerns. Helped me secure the best deals and gifts for a NEW and returning NOBL customer.

Great customer service!!! Thanks ALEX!

15 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Shonda,

We’re so glad to hear about your great experience with Alex! It's fantastic to know that their professionalism and support helped you secure the best deals and gifts.

Thank you for your kind words and for choosing NOBL!

Best regards,
NOBL

Rated 1 out of 5 stars

I want to return an order

I ordered, and received promptly the all in one carry on. As soon as I removed it from the box I new it was too large for the airlines I use. I contacted Custome Services through their chat line to ask about returning the case and buying a smaller one. A representative agreed to help with this exchange but unfortunately I haven't received a return label after numerous efforts.
I have now requested to return the original case and obtain a refund, not an exchange. There are too many negative reports! I just want the matter resolved and my refund received. Is there anything further I can do?

3 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Eileen,

Thank you for sharing your experience. We understand how frustrating it must be to have been waiting for the return label and not receive the assistance you were expecting.

Brody, our Customer Success Managers, will be reaching out to you directly to assist with the return and refund process and make sure you have everything you need to move forward.

We appreciate you bringing this to our attention and hope we can get this resolved for you promptly.

Regards,
NOBL

Rated 5 out of 5 stars

We not only love the luggage

We not only live the luggage - we now have 6 pieces- we’ve bought 4 more for grad gifts. The customer service is outstanding as well. Make your travel better and easier - buy!

2 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Mark,

We’re so glad to hear that you and your family are loving your NOBL luggage! Having 6 pieces in your collection, and gifting 4 more for graduations, is the absolute highest compliment, and we're thrilled that our team has taken such good care of you.

Thank you for your kind words and for choosing NOBL!

Best regards,
NOBL

Rated 5 out of 5 stars

This suitcase is marvelous

This suitcase is marvelous! The wheels roll and turn easily. Also, I loved the organization side compartment. I never fumbled to find my passport, computer or other small items.

10 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Deborah,

We’re so glad to hear that your suitcase is serving you so well! It's fantastic to know that the smooth wheels and organized side compartments made accessing your passport, computer, and essentials effortless.

Thank you for your kind words and for choosing NOBL!

Best regards,
NOBL

Rated 5 out of 5 stars

Leslie's follow-up after my August purchase showcases outstanding customer service

Leslie's follow-up after my August purchase was impressive. She addressed my concerns, provided prompt feedback, and said she would notify me when the additional items currently out of stock are available. That's exceptional customer service.

11 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Karen,

Thank you for sharing your experience! We're delighted to hear Leslie made your August purchase a positive one. It's wonderful to know her prompt support and follow-up helped address your concerns, and we're glad she could keep you informed about the additional items you're waiting for.

Best regards,
NOBL

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look