I had initial challenges and manager Brody took charge to make it right- even giving me his nbr. When i ended up with an extra bag he told me to keep it for any inconvenience I went through. He has mo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
When I received my carry on along with the big suit case . I just fell in love with the color red and how it just look. When I would walk through the airport people would stare . I just loved it

Reply from Nobltravel
I took a trip to Spain in September 2025 and found that the zipper pooped on the carryon piece. I was able to align it so it worked coming home. In August 2026 I returned to Spain. This time, the zipper was unzipped again and the attached bag was GONE. I lost a toothbrush and greeting card and when I returned, I reported it to NOBL. The response to my incident was almost immediate. I blame the airline but NOBL was willing to compensate for the lost piece. I love my Nobl luggage and look forward to using the large check in bag in March of 2027. The weekender bag is absolutely my favorite. It carries so much, is attractive to look at and is easy to haul. Would not trade it for any other brand.

Reply from Nobltravel
I love the Nobel pieces. They put careful consideration into giving the traveler a great luggage experience, while providing needed features. The fact that they use consumer suggestions to improve their product should keep Nobel’s finger on their customers pulse. Keep offering great luggage Nobel!

Reply from Nobltravel
Just took a cruise to Iceland and Norway with my blue suitcase. It received a few expected scuff marks, after being thrown around airplanes and ships around the world, but was fine. Among the hundreds of black bags I could see my blue suitcase bouncing along the conveyer belt and when it got lost, on the final leg, I could tell them it was a blue suitcase and the airline found it. Love my blue suitcase.

Reply from Nobltravel
The bags were great. We had a little problem with a broken lock, but our carryon was replaced fairly quickly.

Reply from Nobltravel
I was on the fence about paying for a SECOND SET (in red) and was contacted by a Kayla Morgan. She was very friendly and seemed sincere and quite approachable. She gave me some extra time and a small discount which convinced me to go ahead and buy the red set. Without the help from Kayla Morgan, I would not have done so. I highly recommend her!

Reply from Nobltravel
I really liked the strength of the unit as well as the ease of rolling it around. I also liked the locking of the wheels option to keep it from rolling around when the ground is not leveled.
The section with the zipper is great. I put my pants first then my shirts on top. When I zippered it closed, it kept everything in place, so nothing got wrinkled.
I'll recommend it to all my family and friends.

Reply from Nobltravel
I called and then email the Co. to no avail. One of the footings on my luggage broken after first use. Out of the blue someone named Leslie texted me and asked how I was enjoying my luggage, well needless to say, poor Leslie got an earful. She was patient, knowledgeable and so so kind. She took care of everything and resolved the issue. Leslie was wonderful!

Reply from Nobltravel
Kelvin the sale person who answered my call did a good job of accommodating my request & made me feel better for the disappointment of my package. He was so kind & soft spoken to me & did the exchange of the item right away by doing the process of the return. My first time to order Nobl luggage & hoping to order more of your products.

Reply from Nobltravel
After eyeing Nobl luggage for months, Kayla Morgan reached out via text and made the purchase incredibly easy. Her relaxed, friendly approach was a pleasure to work with. She handled the entire process seamlessly, and I’d gladly work with her again. Great job, Kayla!

Reply from Nobltravel
I purchased two sets of the storage cubes. I think it’s gonna really help to keep things organized inside the luggage. I really like their customer service and speed of communication!! 5*****

Reply from Nobltravel
I purchased both the expandable carry on bag and the large check in bag. Both pieces are fantastic, very functional, and extremely durable. I travel very often and count on good quality, and NOBL did not disappoint. Delivery was quick, and the team is extremely responsive. Very happy with my purchase and look forward to many years of enjoyment.

Reply from Nobltravel
I was really excited to order the labour day bundle. Went to the checkout to be told they don't deliver to Scotland!! I was told I could have it delivered to England to my parents house which is an 8 hour round trip! The only discount would be £100!
Really gutted because I wanted to order the full set as I need new luggage for my upcoming trip.
Hoping this won't a problem for future orders.

Reply from Nobltravel
The advertising says phrases like "proudly Canadian." It's an American company based out of Las Vegas.

Reply from Nobltravel
I would not recommend purchasing luggage from NOBL Travel. I purchased their entire luggage bundle, and unfortunately, I’ve had issues with two of my suitcases after very minimal use.
I used my carry-on only three times. On my third trip, the airline required me to check it at the gate because there was no more overhead space. When I picked it up from baggage claim, the cup holder had completely broken off. I contacted NOBL because they advertise a 100% warranty, only to be told that the cup holder is not covered. I then asked if I could purchase a replacement cup holder or replacement part, and they told me they do not ship or sell replacement cup holders separately. So now I’m left with a damaged suitcase and no way to repair it through the company.
My large suitcase was even more disappointing. I used it one time, and the top pocket became damaged and appeared to melt. The only item I had stored in that pocket was a plastic bottle of bug spray. When I contacted NOBL about this issue, I was again told that it was not covered under their warranty because they considered it “normal wear and tear.”
I find it extremely difficult to consider damage after one use to be normal wear and tear. Between my large suitcase being damaged after one trip and my carry-on breaking after only three trips, I’m very disappointed in the durability of these products, especially considering the price.
NOBL offered me a $40 account credit to “make things right,” but I declined it. A store credit isn’t useful to me when I no longer feel confident purchasing another product from the company.
I purchased the full bundle expecting durable luggage backed by the warranty they advertise. Instead, I now have two damaged suitcases after only a handful of uses, and neither issue is covered. For the amount of money I spent, this has been incredibly disappointing and feels like a waste of money.

Reply from Nobltravel
Great product. Love the high quality look and feel. First time I used it I made the mistake of checking it on plane and it got scratched and dented.
Contacted customer support and they were great and sent a replacement. Now I know how to treat it I’ve had no issues.

Reply from Nobltravel
Ordered the Labor Day bundle. Have not used it yet but it looks nice and has great features. However the "Carry on" is too big according to airline standards. I have not received the tracker or the app. Both are part of the bundle or a free gift. How do l contact Nobl about these issues? Also rather annoying that l received Seven emails requesting a review.

Reply from Nobltravel
i love my Nobl luggage!! It was easy to order, came on time and very well built. My favorite is the carry-on with the cup holder and speial compartment for my laptop. It has a place where you can put a battery and recharge your phone or tablet or whatever, i haven't used that but it is available. Comes in so many colors! I have the complete set.

Reply from Nobltravel
I am trying to process a return for a UNUSED items and the email has been shut down with the message “ We’ve moved away from email support and this inbox is no longer monitored or answered.” It then refers me to the Chatbot. The site Chatbot says it can not start the return as it’s been delivered. There is no public return address anywhere online. I can not even process a return for almost $1k in products. The reviews on Instagram the Better Business Bureau are horrible and state that returns are virtually impossible. I’m incredibly frustrated and upset. This company is a scam.

Reply from Nobltravel
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.