The customer care is quick to respond when there was an issue with my payment online and when I enquired when the rest of my order would be arriving. The quality of the items is very good and all... See more
Company replied
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The product is very good but it was dropped when being delivered. It looked like it was damaged the way the packaging was hanging off but it has been working well since the delivery.
Company replied
Went into the Nisbet in Cork a couple times, both have great experience, very helpful and friendly lady at the checkout counter. Also, made phone call to an item that needed to wait 5 weeks before del... See more
Company replied
1st time using Nisbets. I wanted to buy an Air conditioner unfortunately delivery took sometime but this was not Nisbets fault. it turns out this was all down to the UK. I will also add customer ser... See more
Company replied
4.3
Excellent
2K reviews
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Absolutely unreal service 8 weeks I…
Absolutely unreal service 8 weeks I made an order all items in stock
I'm still waiting for two hair dryers the other items all came and different levels of time and the level of customer service is a disgrace with awaiting back order and from the UK will take 10 working days there after unreal and no updates that's the standard response to the 4 emails I have sent and still no updates
So latest update the item now won't be here till mid July
A shambles of customer care and any bad reviews get the generic replay let's wait and see if they turn up in July but going by there level of service and delivery i won't let my customers down by promising them any update with the level of service Nisbets provide
16 June 2026
Unprompted review
Reply from Nisbets Ireland
Please accept our sincere apologies for the delay and for the experience you’ve had to date we completely understand your frustration, and I’m very sorry for the lack of updates and inconsistent delivery times.
This is certainly not the level of service we aim to provide.
I have raised this with our team as a priority, and a member of our team will be in contact with you today to provide a full update on your outstanding items and ensure you have clear and accurate information going forward.
Thank you for your patience, and again, I apologise for the inconvenience caused.
Colm Nisbets Ireland
6 months to get one chair I ordered one chair on 5th January and…
I ordered one chair on 5th January and i got it six months later. I need to order more but nobody can give me a lead time. your website says 5 weeks. Could not get an answer from Customer Service ( who were lovely). they had no information
14 June 2026
Reply from Nisbets Ireland
Thank you for your message, and I’m very sorry to hear about your previous experience I completely understand how frustrating that must have been, especially with the lack of clear information at the time.
Please also accept my sincere apologies for the delay in getting back to you.
To provide you with an accurate update, we have since checked with our supplier, and if you were to place a new order, the current lead time would be approximately 3–4 weeks from the date of ordering.
We are working to improve the visibility around lead times and communication, as we appreciate how important this is when planning further orders. I’m really sorry again for the inconvenience and the uncertainty you experienced previously.
If you’d like us to proceed with an order or if you have any questions, please reach out to our sales team on 021 4946777 or sales@nisbets.ie and a member of the team will be able to assist
The delivery took much longer than I…
The delivery took much longer than I expected. The logistics at least for this time need to be better. I couldnt possibly use Nisbetts again for this. I am filling this out and I still dont have my omelette pan. I dont even know when I will have it. Not good enough. I ordered and bought it in April. Not good enough, in fact its rediculous.
10 June 2026
Reply from Nisbets Ireland
Thank you for your message, and please accept our sincere apologies for the delay in responding to you.
We completely understand your frustration, and we’re very sorry for any inconvenience caused. As noted on our website, these products do have a lead time, which can occasionally result in delays like this.
We truly appreciate your patience and understanding.
If there’s anything further we can assist you with in the meantime, please don’t hesitate to get in touch.
easy to order quick delivery
10 June 2026
Reply from Nisbets Ireland
We're so glad you had a great experience with us. We appreciate your kind words about our service!
Ordered and delivered within 48 hours
Ordered and delivered within 48 hours. Great service.
10 June 2026
Reply from Nisbets Ireland
We're happy to hear that you received such prompt service. Thank you for your feedback.
Reply from Nisbets Ireland
We are so pleased you found us efficient and easy to deal with. Your kind words mean a lot.
Really fast delivery
Really fast delivery. Great product. I bought a Vogue stainless steel pan. It is great.
10 June 2026
Reply from Nisbets Ireland
Thank you for your kind words! We’re delighted to hear you’re happy with the fast delivery and that the Vogue stainless steel pan is working out so well for you. Enjoy your cooking, and we appreciate your support!
From the start to finish a really great…
From the start to finish a really great service
10 June 2026
Reply from Nisbets Ireland
Thanks so much for your positive feedback! We’re really pleased you’re happy with your experience
Reply from Nisbets Ireland
Thanks so much for your positive feedback! We’re really pleased you’re happy with your experience
Lovely cafetiere
3 cup cafetiere looks great.Coffee stays hot for your next cup and looks great.I was unlucky that I waited more than 10 days for the order as it was coming from the UK but the wait was OK as it was not urgent
3 June 2026
Reply from Nisbets Ireland
We're so glad you're enjoying your cafetiere and that it keeps your coffee hot! We appreciate your patience with the delivery time.
Products as advertised
Products as advertised. Delivery according to schedule, even though the items were divided into separate parcels based on availability. Estimated delivery dates were very accurate.
10 June 2026
Reply from Nisbets Ireland
We’re delighted to hear everything arrived as expected and on schedule, and that the delivery updates were accurate. We really appreciate you taking the time to share your experience.
Fast and excellent customer service
Fast and excellent customer service
Have used my two knives ..bought them for cutting sourdough bread 🍞 unreal the knives I had wouldn't cut through the crispy crust they are a game changer .. also way cheaper than other websites for the exact same knife.. thank-you
10 June 2026
Reply from Nisbets Ireland
We appreciate your kind words about our service. We are glad we could help.
Strip Bulb for display Fridge
It took weeks to get the strip bulb
The bulb is not working, its flashing when connected
There were two separate charges and my credit card was charged when I placed the order and NOT when I received it!!!
10 June 2026
Reply from Nisbets Ireland
Thank you for bringing this to our attention, and we’re very sorry for the experience you’ve had.
We apologise for the delay in receiving your bulb and for the issue with it not working properly that’s certainly not the standard we aim to provide. We also understand your concern regarding the separate charges and the timing of the payment, and we’re sorry for any confusion this caused.
Please reach out to our customer service team sales@nisbets.ie with your order details so we can resolve this for you as quickly as possible, including arranging a replacement or refund where appropriate. We appreciate your patience and the opportunity to make this right.
Reply from Nisbets Ireland
We're so glad you enjoyed your experience. Thank you for your wonderful feedback.
Reply from Nisbets Ireland
We're so glad the product met your expectations and arrived quickly! Thank you for your feedback.
Always good quality and very fast no…
Always gʻgood quality and very fast no hassle delivery
10 June 2026
Reply from Nisbets Ireland
Thank you for your kind words! We really appreciate you taking the time to share your experience.
Great service
Great service.
Easy to order
Customer Service was efficient and very good for enquiries regarding the product availability
10 June 2026
Reply from Nisbets Ireland
Thank you for your great feedback! We’re delighted to hear you found the ordering process easy and our customer service helpful and efficient. We really appreciate you taking the time to share your experience.
Reply from Nisbets Ireland
Thank you for your review! We’re delighted everything was delivered as expected and appreciate you taking the time to share your experience.
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