Ninja Transfers Reviews 

RETURN service is nightmare ! 14 days since I returned and waiting for shipping label for BLANKS which are really not so good quality

EDIT: Yesterday I was re-directed to new RETURN portal and submitted another request. Still awaiting Shipping Label

EDIT 2: Seems this new portal for Ninja Transfer worked as I have received the return label ; will update my review as NINJA DTF is the best , its the RETURN of Blanks' delay leading me to this Rating

1. I could not believe how easy it was to order these UV DTF PermaStickers! I just uploaded the JPG and the order page automatically removed the background.

2. They look professional and have a nice raised texture on the guitar pedals I'm making. The size was exactly right.

3. Ordered on Wednesday, delivered on Friday.

4. I followed the instructions and got a perfect result on the first try.

Good quality versus the price, and quick delivery!

I have returned items and still waiting on refund. I do understand there is a process but it been longer than 5 days since they received back and still no refund. Bad service

Super fast Shipping!!!! I have ordered from them several times and no issues.
Great quality and good prices on tshirts.
Do not look anywhere else.

Satisfied customer!!

We were very happy until we were not. UV prints and DTF transfers are good. Have had very few issues with the DTF transfers in regards to quality. Credits issued or reprints sent overnight to rectify issues. Customer Service has been very responsive and addressed issues fast UNTIL now. Placed an order on Monday for two day UPS shipping and delivery on Weds. No package on Weds. Chatted with CS - they state the package was lost in transit, offers to reprint the whole order and have it overnighted to arrive on Thursday. Requested UPS for AM delivery as we are already a day behind on a short order turn around. I was assured that the package would go out and even called one more time as the status was in Art Review. Assured we will receive the package today (Thursday). The package was sent UPS Next Day Air Saver and NOT AM delivery as requested. Now there is weather in Kentucky were the package is stuck for an undetermined amount of time. Not only that, they original order from Monday is also stuck in Kentucky. It was picked up from the Ninja facility on Weds (instead of Monday) so was not really lost in transit but either not produced or lost at Ninja.

If the replacement was actually shipped as requested the package would not be stuck in Kentucky. This customer does not appreciate being lied to about the initial order going missing and requests not being followed.

Ninja Transfers will be losing a Black Belt customer now due such poor customer service.

The agent was extremely patient and apologetic while handling my transfer on to T-shirt issues. They took the time to listen, explain the process clearly, and ensure that my concerns were addressed professionally and courteously.

I cannot say enough about the customer service team that helped me navigate issues I had with my prints. The issues were because of my own lack of experience in ordering, yet the customer service team helped me get the right prints with the best quality. Yes, I will order again!

I ordered 2 gang sheets, everything the same on both. the white background on every image was scratched, so the color of my shirts show through. Also when package was delivered the box was open at the end with tape wrapped around the end of the gang sheet. I submitted an issue form, no one responded. I called the 1-888 #, someone answered, talked to me for less than 2 minutes and then hung up.

I am so impressed with the products I received (14 T-shirts, sizes xs youth to 3x adult) and the logos I uploaded. The colors were great as pictured, the logos were the perfect duplicate of what I ordered, the service was fast, and the price was amazing!! I will be ordering from this company again!

The first shipment of the order was sized wrong, your mistake. The replacement shipment was the same mistake, again. Third replacement was far beyond my deadline so I needed it shipped to a new address. That shipment was printed correctly, but shipped to the original address needing me to overnight it on my dime to the new address. Suffice to say, not a good way to make an impression for my first time using your service.

I ordered once, didn’t pay for express shipping, and got my items 5 days later. The quality was great, so when I needed to order again, it felt like a no brainer. I paid for guaranteed one day shipping from UPS, because I really needed my items. A small child is waiting for a personalized item to match his team (he joined late and I didn’t know to make him one the first time). I ordered once Wednesday, June 3 and the website said I’d have it by June 5. It’s June 12 and I’m still waiting.

I emailed customer service and they got back to me immediately but took over a day to hear from their production team on what was going on. That was on June 8. I offered on June 10 to pay a rush fee to have my item, but I was told it was already in production and would ship out that day. A UPS label was created on June 11, but UPS still does not have the item.

I understand everyone is busy and understaffed. That’s not my complaint. My complaint is the terrible communication and customer service after the order. Please don’t mislead me - I’m giving an 8 year old daily updates on when he can match the rest of his team.

The only reason I ordered from this company because of what it stated clearly on the website order within 17 hours to receive fast delivery June 11 , once I paid the extra money to jump the line and submitted my order immediate false advertisement. It stated my order would take 5 to 7 days!!! I immediately I emailed them and said do not process my order. Please refund me my money and went on to explain their website and my deadline due needing the order .(which they already knew about.) instead of canceling my order before processing they decided to process my order, knowing that they were not able to fulfill what they placed on their website for advertisement I will be reporting this company to the Better Business Bureau. I do not recommend this company at all. They would rather stand on a lie, then refund me my money when they chose to process my order when they could have refunded me before processing! The order never should have been processed. They received my email and then processed my order that I never received on the date expected horrible experience never again

Deceitful tactics to get your order. Quality and sizing is shockingly bad. Do business with at your own risk.

Holy crap these are AMAZING. I designed my own graphics in Canva. Full color, photos, the whole deal. Uploaded easily. Price was great. They shipped quickly. Used a regular iron to put DTF on t-shirt and it's FREAKING PERFECT. I will be ordering more things!

Pros: high quality transfers, good pricing for large orders

Cons: The longer I've used ninja transfers the more issues I have experienced. Minor color issues on the transfers but customer support was super helpful in correcting the issue. My main complaint is about shipping times & costs. Shipping cost is extremely inflated and makes filling small orders as a small business not worth using this service. I find it hard to understand why shipping for a $2, 5" transfer costs upwards of $14 or $18 for 2 day shipping. The standard shipping cost of 5-6$ takes 5-7 business days which is too long of a lead time at that price point in my opinion. I've also had multiple instances where my order doesn't show up on time and I have to reach out, just to be told that the package is lost in transit.

Most recently, I had a DTF order show up that looked like it had been run over by a truck and it was very ripped up & crinkled. One of the transfers in the package looked salvageable & I tried to use it to complete part of an order for a customer. There was a small part of the transfer that was folded over on itself that i did not notice, which led to the shirt being un-sellable. I reached out to ninja & they did issue another set of transfers, but would not send another shirt, so I will now need to eat that cost all while being late on my order.

Now I will say that every time I have had an issue, customer service almost always issues a quick re-order without much hassle. However, my overall summary is that the cost and dependability of shipment is not worth using this service for a small order.

I have purchased DTF transfers and gang sheets several times, and placed my FIRST order for tee shirt blanks this week. I was pleasantly surprised with the colors and variations of shirts to choose from. The shirts arrived sooner than expected and in great shape. Very excited to apply the transfers for our team outing!

I grew up in the 80's where we use to go into t shirt shops to get the old school sparkle custom hot pressed shirts.
This order reminded me of exactly that! The transfers are amazing! And bond amazingly to even a spf coated rock rash!
Thanks again guys!

Super ninja faaaaast shipping! Love it.

Wow , Let me start off with customer service team. Thankyou Mike for responce time and exceptional understanding. Will be back for more prints . Awesome team and communication done right the first time 👍🏼. +quality +customer service +communication !