Fantastic place, I had to have my irons and wedges re gripped and after advice to go larger due to over gripping I visited Nine by Nine , Jordan was very helpful and fitted me to the grips by offer... See more
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Review summary
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Reviews shaping this summary
Very knowledgeable club builders with excellent customer service. My last order was my first order with nine by nine but I've just ordered some more clubs from them because they were so good
Company replied
Great communication, shaft I wanted was out of stock , was willing to wait and was contacted directly and other options given , help was second to none. I waited for the original order to be restocked... See more
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Having purchased twice from Nine By Nine I can only praise them for the excellent build quality of every club I've ordered and received Shout out to Matt and Mark for their speedy responses to any ema... See more
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Company details
Written by the company
More than just a premium golf equipment retailer, Nine by Nine Golf are committed to long standing customer partnerships, supporting golfers to achieve their very best game. The Nine by Nine team has a long history with the game of golf as well as a deep knowledge and understanding of the technology and products on offer.
Contact info
Glenmore Business Park Unit 37, PO19 7BJ, Chichester, United Kingdom
- 01243 684192
- hi@ninebyninegolf.com
- ninebyninegolf.com
4.8
Excellent
664 reviews
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Quality product and service
Great service; excellent packaging to deliver the putter safely: quality product
One of the aspects I really liked was swing style (arc or straight) and particularly head weight. This is key and enabled me to buy online with confidence. I have tried it and I love the look and balance of the Retreve putter
6 November 2024
Reply from Ninebyninegolf
Hi Stuart,
Thanks for your feedback! I'm glad you found the process simple and the service helpful. We're here if you need anything else.
All the best.
Fynn
Another great service experience.
Live chat with staff helped me establish what I needed and what to order.
Pick up was efficient, the re-shafting excellent and my club was returned within a super quick turnaround time.
29 October 2024
Reply from Ninebyninegolf
Hi,
Thank you for sharing! It’s great to hear the live chat was useful in guiding your order. I'm glad you were happy with the quick turnaround and re-shafting. Let us know if you need anything else!
Best Regards,
Fynn
Good experience
Enjoyed fitting with Mark..he worked out my swing is slow so matched a shaft that suited me I purchased a set of irons and all well made and arrived on time..will use again
7 September 2024
Unprompted review
Reply from Ninebyninegolf
Hi Terry,
Thanks for sharing your experience! It's great to hear Mark found the perfect shaft for your swing. We’re glad the irons were spot on and arrived on time. Always happy to help, and we look forward to seeing you again.
Best Regards,
Fynn
contact with company was great and i…
contact with company was great and i was informed on my purchase and shipping was exceptional
23 October 2024
Reply from Ninebyninegolf
Hi Terry,
Thanks for your feedback! It’s great to hear that our communication and shipping met your expectations. If there’s anything we could do to turn this into a five-star experience next time, we’d love to hear your thoughts.
All the best
Fynn
Excellent throughout
Excellent throughout. Really high quality club build, decent product range and great customer service. Very highly rated
10 October 2024
Reply from Ninebyninegolf
Hi Tim,
Thank you for your review! We're pleased to hear you found our club builds to be high quality, we pride ourselves on building everything to the tightest tolerances in the industry. It’s great to know that it met your expectations.
If you need anything else or have questions in the future, don’t hesitate to get in touch!
Kind Regards,
Fynn
Last minute shaft change in two sets of…
Last minute shaft change in two sets of clubs was no issue and was done in three days and guys was friendly and helpful all the way through the process
11 October 2024
Reply from Ninebyninegolf
Hi Brad,
Thanks for sharing your experience! We're pleased to hear that the last-minute shaft change in your clubs went smoothly and quickly. Our team is always here to assist and make the process as easy as possible. If you need anything else in the future, just let us know!
Kind Regards,
Fynn
Very quick to process the order and get…
Very quick to process the order and get it delivered.
7 October 2024
Reply from Ninebyninegolf
Hi Matthew,
Thank you for your feedback. We're glad to hear that your order was processed and delivered quickly. If you have any further questions or need assistance, feel free to reach out. We're here to help.
Best Regards
Fynn
Fantastic experience
Fantastic experience - first time, but will use again and recommend to others. There was an issue with the spec of the golf club I ordered - brilliant customer service and engagement and ended up with a better product. Thank you
24 September 2024
Reply from Ninebyninegolf
Thanks for sharing your experience, Roger!
We're thrilled to hear you had a fantastic first-time visit. We appreciate your understanding regarding the issue with the specs of your Srixon hybrid, and we're glad our team could help you end up with an even better product.
Your recommendations mean the world to us, and we look forward to seeing you again.
Kind Regards,
Fynn
Great experience with nine by nine…
Great experience with nine by nine golf, I had an issue when trying to order some irons, they were very helpful and sorted it out immediately, clubs arrived quicker than expected, all round perfect, will use again as I am unfortunately a serial golf club buyer ..
27 September 2024
Reply from Ninebyninegolf
Hi Sarah,
Thanks for sharing your experience! We're thrilled we could sort out the issue with your iron order promptly. It’s great to hear the clubs arrived quicker than expected.
As fellow serial golf club buyers, we understand the struggle—there’s always room for one more in the bag.
We look forward to helping you with your future golf purchases.
Thanks for choosing Nine by Nine Golf!
Reply from Ninebyninegolf
Thanks for your feedback! We're pleased to hear you enjoyed our fast service and communication. If you need anything else, feel free to reach out!
Best,
The Nine by Nine Golf Team
Top End Golf Shafts
I always find them very helpful, give sound advice, and when a purchase is made they get on with it quickly and efficiently. I have made numerous purchases from them, and would not want to go anywhere else.
27 September 2024
Reply from Ninebyninegolf
Hi David,
Thank you for your continued support! We're glad to hear that you've found our team helpful and efficient. It's great to know that you're happy with your purchases, and we look forward to seeing you again in the future.
Best regards,
The Nine by Nine Golf Team
That were vey helpful
That were vey helpful. Quick to respond to enquiries, and did the job well and promptly.
25 September 2024
Reply from Ninebyninegolf
Hi Neil,
We appreciate your kind words! It's always our goal to respond quickly and get the job done right. We're glad to hear that you're happy with our service and we hope to see you again soon.
Best regards,
Fynn
Reply from Ninebyninegolf
Hi Craig,
Thank you for your feedback! We're pleased to hear you found our service professional and to your satisfaction. We look forward to helping you again in the future.
Best,
Fynn
Had a very good experience
Had a very good experience. Made what I ordered and delivered fast from overseas. Will buy again.
19 September 2024
Reply from Ninebyninegolf
Hi,
We're glad to hear you had a great experience with us. Fast international delivery and getting your order just right is what we aim for. Looking forward to helping you again!
Kind Regards,
Fynn
Excellent service from Mark
Excellent service from Mark. Thorough and honest fitting for new irons. Personal approach leaving me happy I can go back to tweak the set-up.
Professional set-up. Definitely recommend to all, no matter your handicap.
23 September 2024
Unprompted review
Reply from Ninebyninegolf
Hi Robert,
Thank you for your kind words! We're glad to hear that Mark provided you with a thorough and honest fitting for your new irons. It’s great to know you felt comfortable with the personal approach and that you're happy with your setup. We appreciate your recommendation and look forward to helping you again.
Best,
The Nine by Nine Golf Team
Helpful staff and great service!
13 September 2024
Reply from Ninebyninegolf
Hi Christopher
Thank you for your feedback. We're thrilled to hear that you found our staff helpful and enjoyed our service. If you need anything else or have further questions, feel free to reach out.
All the best,
Fynn
Extremely professional service with…Improve your game with Nine By Nine
Extremely professional service with great attention to detail. Nothing too much trouble therefore I would highly recommend. (PGA Professional)
9 September 2024
Reply from Ninebyninegolf
Hi Simon,
We appreciate your recommendation and are glad to hear that you experienced our commitment to professionalism and detail. If you have any further needs or inquiries, don’t hesitate to get in touch!
Best regards,
Fynn
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