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CSC Skate Store Reviews 243

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TrustScore 5 out of 5

4.8

Skateboard Shop
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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift delivery service, often noting how quickly their orders arrived and how well items were packaged. Many people appreciate the high-quality products, with some receiving additional items like magazines or stickers, which adds a nice personal touch. The staff are frequently commended for their friendly and helpful service, making the overall purchasing experience smooth and enjoyable for consumers. However, some customers experienced issues with delivery, noting that their items had not arrived as expected, though they often attributed these problems to the shipping carrier rather than the company itself. A few other people also felt that they received products that did not meet their expectations regarding authenticity, specifically mentioning items that did not match genuine products they owned.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Product

Customers had positive experiences with products, praising the great selection, quality, and suitability for... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and friendliness.... See more

Service

Reviewers consistently express satisfaction with the service, describing it as absolutely amazing and great.... See more

Order

People report positive experiences with ordering, often describing the process as straightforward and easy.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great friendly service. The skate shoes I ordered arrived in perfect condition and the guys at CSC also chucked in a copy of the skateboard companion mag (nice touch) especially when you live in a... See more

Rated 5 out of 5 stars

Absolutely amazing service. So quick and amazingly helpful. Had a mild issue with a product being out of stock and Mike sorted an alternative straight away which was superior to what I had ordered ini... See more

Rated 5 out of 5 stars

I have bought skate parts and a deck from CSC and I will definitely be coming back, very fast shipping and high quality equipment. They even give out free magazines with orders.

Rated 5 out of 5 stars

CSC were rapid in dispatching my trucks and the shipping note had a nice personal note and drawing. Awesome stuff. First time ordering from these guys, would do again!

Company details

  1. Skateboard Shop
  2. Clothing Store
  3. Shoe Store
  4. Skate Shop

Written by the company

Cardiff Skateboard Club (CSC) is a UK skate shop established in 2016, succeeding the legendary City Surf. As a skater-run collective, CSC focuses on fostering the local skate scene through events, blog content, and community engagement. Although not a big business, CSC contributes to the community by supporting local skaters, collaborating with organizations like Spit & Sawdust and On Board Cardiff, and organizing contests and Go Skate Days. The shop prioritizes quality over quantity, aiming to provide excellent advice and service to customers in Cardiff. CSC is a small, passionate shop committed to keeping the skate scene vibrant and enjoyable for everyone.

Contact info

4.8

Excellent

TrustScore 5 out of 5

243 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Unadulterated Legends!

Absolutely amazing service. So quick and amazingly helpful. Had a mild issue with a product being out of stock and Mike sorted an alternative straight away which was superior to what I had ordered initially. Then I did have an issue with a busted bearing (manufacturing error) and Guto hooked me up with a new pack and helped advise on how to get my set up sorted for my dimensions. Everything was so nice and made such a change from the usual corporate careless customer service most other businesses seem to offer these days. Legends! I will recommend to anyone and will definitely be ordering again! Really made me glad to have started skating again! Thanks guys!

16 May 2026
Unprompted review
Rated 1 out of 5 stars

Still hasn’t been delivered!!!!

Still hasn’t been delivered!!!!
However, there’s no faulting CSC who got the parcel out of the door straight away, but my issue is with DHL who lulled me into a false sense of shoe heaven by stating it would be delivered yesterday - now there’s a technical issue so it might not even come today.
CSC get 5 stars for doing their bit, the 1 star up there is for DHL.

3 April 2026
CSC Skate Store logo

Reply from CSC Skate Store

Hi Michael, we're really sorry to hear that your order has yet to be delivered. However, due to you ordering on Good Friday the earliest date your parcel could be collected by DHL was the following Tuesday as they don't operate on bank holidays or weekends.

Unfortunately, looking at your tracking it appears that DHL has encountered a technical issue with your package. However it's still saying that your order is due to be delivered today. You should also be receiving email and text updates from DHL.

While again, we are sorry to hear your disappointment, but we are not an Amazon big box style company. We're a tiny shop, operating with minimal staff, who try to get all our online orders out the door as soon as possible.

Rated 5 out of 5 stars

Great friendly service

Great friendly service. The skate shoes I ordered arrived in perfect condition and the guys at CSC also chucked in a copy of the skateboard companion mag (nice touch) especially when you live in a remote place. I’ll definitely be purchasing more stuff from their site.

Remember to support your local skate shops.

3 March 2026
Unprompted review

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